Digital Art Supplies

★★★☆☆
  • 9596 Chesapeake Dr # B

    San Diego, CA 92123

    Map & Directions
  • 858-650-0927

Arts & Entertainment

Arts & Entertainment
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Very difficult to work with. Received wrong orders and delayed orders. Management did nothing to rectify mistakes of the folks taking the orders. When Products ordered were delayed because of DAS sales people we had to scramble to find substrate from other sources.

1
★☆☆☆☆

Very difficult to work with. Received wrong orders and delayed orders. Management did nothing to rectify mistakes of the folks taking the orders. When Products ordered were delayed because of DAS sales people we had to scramble to find substrate from other sources.

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I've been into photography for a few years now, I consider myself to be an amateur outdoor photographer. I found DAS about two years ago through a Google search. Before I ordered I decided to call them up and see if they could help someone who was new to buying art paper. They were so helpful in getting me exactly what I wanted. I place a couple orders a year through them and am always happy with the service I receive. I'm not an expert photographer so I appreciate the personal attention they can give me when I have questions. I highly recommend.

5
★★★★★

I've been into photography for a few years now, I consider myself to be an amateur outdoor photographer. I found DAS about two years ago through a Google search. Before I ordered I decided to call them up and see if they could help someone who was new to buying art paper. They were so helpful in getting me exactly what I wanted. I place a couple orders a year through them and am always happy with the service I receive. I'm not an expert photographer so I appreciate the personal attention they can give me when I have questions. I highly recommend.

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I have used this company for several years but there are some serious problems with them since January 2010.
To wit: I placed an order on January 4 expecting the same next day or two day service I had always received (as recently as spring 2009.) I received an email on January 7 confirming the shipment of the items. After ten days I contacted Digital Art Supplies and was told by the sales person they could not help me and someone would call me back. Five days later no call so I contacted them again. The person I spoke to explained they had received a damaged order from Epson but when asked to explain the lack of communications from DAS they explained that the economy had tanked and everyone had been laid off and they could not keep track of their customers. This person stated she was doing the jobs previously done by three people and did not know how to do them. This was three days ago and I have not received any calls to the daily message I leave asking for a manager to call me. My credit card was charged almost $800 for supplies I have not received and I am more than concerned about the legitimacy of the organization. When I asked if they has changed ownership or managment, the sales person refused to answer repeating her complaint that everyone has been laid off.
WARNING: Find another supplier or risk never getting your product.

1
★☆☆☆☆

I have used this company for several years but there are some serious problems with them since January 2010.
To wit: I placed an order on January 4 expecting the same next day or two day service I had always received (as recently as spring 2009.) I received an email on January 7 confirming the shipment of the items. After ten days I contacted Digital Art Supplies and was told by the sales person they could not help me and someone would call me back. Five days later no call so I contacted them again. The person I spoke to explained they had received a damaged order from Epson but when asked to explain the lack of communications from DAS they explained that the economy had tanked and everyone had been laid off and they could not keep track of their customers. This person stated she was doing the jobs previously done by three people and did not know how to do them. This was three days ago and I have not received any calls to the daily message I leave asking for a manager to call me. My credit card was charged almost $800 for supplies I have not received and I am more than concerned about the legitimacy of the organization. When I asked if they has changed ownership or managment, the sales person refused to answer repeating her complaint that everyone has been laid off.
WARNING: Find another supplier or risk never getting your product.

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My experience with Digital Art Supplies has been a great experience. I'm writing this review because my business was having an emergency relating to a product we had to get out in a week. They managed to get me my printers withing a couple of days, and they also geared me towards the best paper for my pamphlets.

4
★★★★☆

My experience with Digital Art Supplies has been a great experience. I'm writing this review because my business was having an emergency relating to a product we had to get out in a week. They managed to get me my printers withing a couple of days, and they also geared me towards the best paper for my pamphlets.

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More about Digital Art Supplies

Our emphasis has been to provide the finest equipment for buyers interested in papers, professional printer, archival supplies, print protection, canvas, greeting cards, and a variety of seminars for professional photographers, teachers, users interested

 

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