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Masterson Lisa Md
(310) 451-9900
1333 Ocean Ave
Santa Monica,
CA
90401
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30 Reviews of Masterson Lisa Md
in Santa Monica
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This has nothing to do with race... 1
By Concerned F.
Masterson Lisa Md
Race has nothing to do with people's opinions. We should stop playing the race card. President Obama does not sanction that behavior, anyway (this is to the person who mentioned our President).
I am African American and had a horrible experience with Dr. Masterson. It was my first and would be my last visit to Dr. Masterson's office. She was condescending and unprofessional. She would not even say hello to a first time patient. After waiting nearly an hour in the beautiful (and mostly white colored) waiting area, the nurse came in to talk to me. I insisted on speaking to the doctor. So, I was banished to a room for being a bad girl and requesting to speak to the doctor.
After about 15 minutes, Dr. Masterson came in. I felt as if I was in the principal's office. Her body language was so obviously disrespectful. She wanted to know why I'd asked to see her! She answered my questions and it was clear that she was impatient and irritated.
I'm a trial attorney and not often intimidated or annoyed by a person's attitude. This time, however, I felt these emotions. So, I've found another OB/GYN, who's also African American... And I love her!
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Different strokes ...... 3
By bee o.
Masterson Lisa Md
Seems to me the doctor is a no -bull straight shooter, like one of the posters -you are outside the country you have a problem and you call her , commonsense says that if you are that worried you should go to the ER,what is she supposed to do , grow wings and fly out to solve your problem maybe she doesn't go for a whole lot of hand holding, it seems that the people that love her like her straightforward approach and the ones that don't are looking for someone to cater to their 'drama'
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Disregard these racist reviews 1
By L M.
Masterson Lisa Md
I'm certain that 99% of these reviews are from persons of non-African descent and ancestry whom are simply and clearly manifesting, projecting, and espousing their race- hatred for Lisa through these anonymous posts.
Face it, your blood boils at the thought of a black person who has become socially, professionally, and economically superior to you and who is performing work that you cannot (because of low test scores, lack of intelligence, poor life decision making).
These snarky, pithy, sardonic comments to me mask your true nature and intent, and that is to sully the reputation of this bright African-American doctor.
This behavior is symptomatic of what we call 'new-style racism', a racism that is characteristically institutional as it is cloaked with other rationale and reasoning, but to the trained eye & mind is nothing more that clandestine race-hatred.
NBC would not cast her and utilize her expert opinion on 'The Dr.'s' if she was not fully and completely qualified and her background & qualifications fully vetted.
Don't be hateful people. It really does nothing for you or your cause, is in poor taste, and makes you ugly ; -).
Accept that fact that people of African descent are your equals (and in many cases, your superiors!), are doctors, lawyers, and engineers, and yes, even the leader of the most powerful country in the world!! (yes, YOUR LEADER ).
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A shame and a disgrace to the medical field 1
By debbie f.
Masterson Lisa Md
One of the rudest people I have ever met in my life. She has no business practicing medicine. She is only in it for the money and the fame. I STRONGLY suggest you do not trust her with your health or the health of your unborn baby.
2 out of 2 people (100%) found this review helpful.
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Very caring, knowledgeable and professional 5
By Richelle K.
Masterson Lisa Md
Dr. Masterson has been my ob for eight years. I have had a wonderful experience with her. Last year with my second baby, my water broke at 26 weeks and I was in the hospital for 11 weeks. She and Linda (receptionist) were wonderful to me. She visited me regularly and always stayed to make sure I was coping okay. She took the time to explain everything and made sure I understood what was going on. She even brought me presents to keep me from going stir crazy from bed rest. My baby is now four months old and she is perfect! I credit Dr. Masterson as one of the people who was central to helping me get through a very difficult and scary time in my life.
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She delivered both my boys successfully and for that I am happy! 4
By April R.
Masterson Lisa Md
I was looking up Dr. Masterson's office number and was amazed that her review rating was so low. I never generally post reviews, but after reading some of the negative reviews, I had to share my positive experience with her. I have been going to see Dr. Masterson for about 4 years now and I have no complaints. When I first went to see her, I got the impression of someone very smart and sure of her practice. She didn't act like my best friend, but she was friendly and informative and ever since I have never looked back. I have had bad experience with Ob's in the past and am very picky. After my initial visit, I felt like I could trust her and thankfully that has been true. As for my medical history, she zoomed in on that immediately and always made sure things were good each visit. Sure, sometimes I had to wait to be seen... but really, what doctor's office is any different? She is the only doctor in her practice, so again, if she had to reschedule due to a delivery - then that's what you have to expect. Also, I did make the mistake of calling her during the night after my first delivery and she was rather "short" with me on the phone; but, afterwards I realized that it was the wrong thing for me to have done. I was a little green to emergencies and very hormonal/nervous and didn't even think to call the hospital first. I apologized at my following visit. Other than that "wake-up call" on my part, Dr. Masterson has always been very professional and kind towards me.As for being self-absorbed, Dr. Masterson is a giving person. I know of one charity event she hosts every spring to help remote countries provide better healthcare to pregnant women. I think people are expecting too much of her and may be self-absorbed themselves to demand such personal attention from their doctor. Granted, mistakes do happen and I can totally understand if someone had a horrific delivery - how scary and terrible that must be! - but, for me I had a positive experience and I wanted to share it. Dr. Masterson seems genuine and I would highly recommend her. My first baby was delivered naturally and my second by c-section. I also had Placenta Previa with my second baby and she made sure I was on Bed Rest early on and visited me at the hospital about twice a week! She was always reachable by the hospital staff and the staff didn't seem to hate her at all. Having been at the hospital for so long, it is hard for me to imagine that any staff would hate a doctor who successfully delivers babies - at the same time, staff do have their favorites, too. In these instances, I really think these are women who have an axe to grind for some slight they received and/or are disgruntled that Dr. Masterson is now on a successful TV program. As a woman, I am very happy for her. I mean, they could have only chosen male doctors for the show and I am happy to have a female speaking for us. All in all, what counts here is that for me, she successfully delivered my two boys and for that I'll always be grateful. I have heard so many horror stories about labor and delivery, and I am so relieved that neither of mine are one of them! My boys and I appreciate you Dr. Masterson. Thank you.
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more more more!!! 1
By t t.
Masterson Lisa Md
Dr. Masterson was the OB for my first pregnancy. Since I had a horrible experience, I switched to another OB for my second pregnancy. During a routine blood test, my second doctor discovered that I never contracted chicken pox as a child. She was surprised that Dr. M did not pick this up during my first pregnancy (yes, I also had a first trimester blood test performed at her office). Since it is very dangerous to get chicken pox as an adult - never mind while pregnant! - I now have to avoid situations where I may contract the disease - no small task given that I have a toddler at home. Had Dr. M been more careful, I would have gotten my immunization shots right after my first delivery (which I am going to do as soon as I deliver #2). Now I have to spend the rest of my pregnancy feeling as if something is hanging over my head rather than completely enjoying this wonderful experience again
4 out of 5 people (80%) found this review helpful.
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She gets so many medical facts wrong 1
By Nommie D.
Masterson Lisa Md
I'm another one who went to her only once. I teach science at a university and I was shocked at what she got wrong about hormone physiology during my visit. Doesn't she read? I tried to explain something about my previous hormone tests but she wouldn't listen. She is a total know-it-all. She tries to BLUFF OR BULLY when she doesn't know what she's talking about and gets on her high horse.
She bluffs it on that TV show, claiming there are studies about this and that but she never mentions any because she hasn't read them.
I think she will probably retire from medicine soon and sell her spa services in Malibu. That's more her speed, selling trinkets to Southern California shallow types.
3 out of 4 people (75%) found this review helpful.
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NOT a good doctor. Doesn't seem to like people! 5
By Elizabeth B.
Masterson Lisa Md
I used to see Dr. Masterson but she's an awful doctor. On 2 occasions I drove from my office (1-hour drive) to see her, only to be told by her staff that she'd left to deliver babies. "Didn't anybody call you?" they'd ask? No, they did. I got tired of waiting 90 minutes the times I did get to see her so I finally made an appt. for the first thing in the day. She didn't even arrive till 75 minutes after my appt./her first appt. of the day. No excuses from her staff. There were 7 other women waiting with me at that time. Finally after 90 minutes I saw her. Ridiculous. She also had a terrible bedside manner, even when she told me I appeared to have cervical cancer. At least she referred me to a good oncologist. Good riddance to Dr. Masterson. So glad I'll never see her again.
4 out of 5 people (80%) found this review helpful.
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DANGER!!! DANGER!!!! 1
By Anonymous
Masterson Lisa Md
I should have known that there would be a problem after having to wait an hour after the time of our appointment at her office. I just had a bad feeling about her.
She has an awful bedside manner, is abrupt and condescending, and always seems pressed for time.
During the delivery of my second daughter, she pulled too hard and tore a nerve in my child's left arm. She had a deep black and blue bruise and was unable to move the arm. There was a serious possibility that the nerve was permanently torn and that she would never have the use of her arm, elbow and hand. The lack of movement persisted for months. Needless to say, we were totally freaked out, stressed and couldn't sleep.
No call backs from the office. No note or contact indicating any concern or remorse. Nothing from this so-called doctor.
Thank Almighty God she healed over a period of six months. Our daughter now has about 95% functionality, and we hope that she will eventually have total use of her arm.
Please, for heaven's sake, do not entrust your wife or child to the care of this evil person. She is a lousy, malevolent doctor, and should not be practicing at all.
Run, run as fast as you can. She is dangerous.
4 out of 5 people (80%) found this review helpful.
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Wonderful Experience - Dr. Lisa Masterson 5
By Honorai F.
Masterson Lisa Md
I have been a patiend of Dr. Lisa Masterson since the mid 1990's and I greatly appreciate the wonderful service that she has provided me. She is very knowledgeable, considerate, and continues to show nothing but care towards my health needs. Hadn't it been for Dr. Masterson's proper diagnosis and treatment towards my health problems, I would be in bad condition today. I believe that she genuinely cares about the health of women and unborn babies. I am very happy to be a patient of Dr. Masterson and I highly recommend her to any women that is seeking great medical care. Keep up the great work Dr. Masterson; I think you're fantastic!
1 out of 2 people (50%) found this review helpful.
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Was a terrific doctor for my twins...until the day my water broke!! 2
By Anonymous
Masterson Lisa Md
I too never write reviews but felt VERY COMPELLED to write this review...I have a few notes to warn people about.
1) in regards to PR, I was friends with someone on her pr team (don't want to be too specific since I don't want to get them in trouble) but they said they were at The Ivy for lunch and she got a call about one of her clients going into labor and when my friend said "shouldn't you go now" she told her that she could finish her meal that she would probably take a little while before she would actually give birth! Just so you know where she stands with patiens
2) Although I am a young mom (was in late twenties when I gave birth to twins) I had trouble getting pregnant due to cysts, but finally did get (naturally) pregnant and wound up with twins...before I reached my 3rd month (the "safety zone") I had blood and called from out of the country on a weekend. When I asked if I should be concerned she rudely said "If you are that worried, go to the emergency room, I can't see you when you are out of the country so there isn't anything I can do" No reassurance, no caring attitude, more of a "you bothered me on the weekend" attitude...BUT this was not the worst...the rest of my pregnancy she was wonderful and I forgot about the whole bleeding incident (which ended up being nothing to worry about and I did go to the emergency room who reassured me it was nothing)..I figured that she had a point...what could she do, maybe I caught her at a bad time.
2) she said to call any time with concerns. She was very caring in her office and was so sweet to me (now looking back maybe it was becasue I was pregnant with twins...her favorite...more money and almost guaranteed c-section) It wasn't until 3am on a Saturday that I had to call her because I felt water flowing slowly as I was on the toilet and it didn't seem normal. I called her (feeling this is most likely an emergency situation) and said that I think my water just broke...he coldly said, put a pad on and go back to bed, if it is soaked when you wake up then you can go in to get checked out (I was a little more than 1 month early at this point)..I said "I think it is more water than normal...I really think my water broke.." She said "GO BACK TO BED AND PUT ON A PAD AND IF IT IS SOAKED WHEN YOU WAKE UP CALL BACK" she scolded me like a child...literally talked down to me as if I was a child...
It ended up my water did break and I did go into surgery...while in there she never spoke to me once while I was going through my c-section...never made eye contact or anything...then when the whole thing was over I never saw her...she didn't come into the recovery room once to see how I was doing...the ONLY positive thing about the experience (besides my beautiful twins!) is that I had minimal scarring...that is about all....she is a great doctor..she does a good job but when giving birth you should have someone that cares about you and your children...she has NO bedside manner whatsoever...she is not a nice woman...and I have heard this from other people as well...and not just on here. As long as you don't call her on the weekends or when she has something else to do, she will be nice to you...but don't expect a great experience. PLEASE..>TRUST ME...if you are looking to have a baby or are not too far along in your pregnancy...GO ELSEWHERE!! She may be a good doctor but her priorities are NOT in the right place when it comes to her patients.
3 out of 4 people (75%) found this review helpful.
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Wonderful 1st Visit 5
By Anonymous
Masterson Lisa Md
I am very surprised to hear any negative postings for Dr. Masterson. I recenlty left a Dr. who was absolutely the worst I have ever had. I found Dr. Masterson and her staff to be very warm and friendly. Unlike many other offices that are white and cold, Dr. Masterson office was beautiful and warm. I was asked by her nurse in the exam room if I was cold and when I responded yes, they turned on a space heater for me. I felt very comfortable asking questions. I was impressed with some of the newer technology they offered to detect abnormal breast cells. I left the office feeling very well taken care of and respected for being a women. I would reccomend Dr. Masterson to anyone.
1 out of 3 people (33%) found this review helpful.
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Worst experience I've ever had 1
By Anonymous
Masterson Lisa Md
Like many of the people here, I have never written any online reviews. But my experience with Dr. Masterson has been so appalling, I feel like I have no choice. I, too, waited an hour for my first appointment with Dr Masterson, which she rushed through.
I recently went to the ER b/c of some pain, and found out I have a complex ovarian cyst. The ER told me to see my GYN immediately. When I called to make an appointment, her nurse said she doesn't work on Wednesdays and they couldn't help me. The nurse actually told me I should find another doctor if I think this is an emergency.
I suppose Dr. Masterson told them to fit me in, because they called me back and said she should see me ASAP. She coldly told me it could be cancer. She spent not even 5 minutes with me and leaves. Nothing else. I deserved more information than she told me.
I have been awaiting test results from her, that were supposed to arrive yesterday, and nobody from her office called me. I called to ask about them, and one of the nurses told me that if tests are normal, the staff simply files them away and doesn't call. NOT what Dr Masterson told me. Needless to say, I never got a call back from the staff. So I'm waiting over the weekend for a test that supposedly is supposed to tell me if I may have cancer. She never called to ask me how I'm doing - just tells me I might have cancer and washes her hands with it.
I called on a Saturday because I thought I might be having a medical emergency (but wasn't sure, since I'm not a doctor), and she yelled at me. Didn't even remember who I was (she told me about the cancer 2 days ago), asked if I was pregnant (I'm NOT) and yelled at me for calling. Said if I was really worried, I'd just have to get squeezed in on Monday so she could look at my charts.
She's a professional, and weekends are an expected part of that job for any professional, let alone a doctor. I have never encountered a professional so cold and unprofessional. I didn't know she'd been on Oprah and Dr. Phil or I NEVER would have gone to see her. This just makes it worse. Please don't waste your time seeing her. Her staff is rude, and she is worse. Run, run, run away.
3 out of 4 people (75%) found this review helpful.
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Lovely Doctor 5
By Suzie C.
Masterson Lisa Md
I had a wonderful experience in Dr. Masterson's office. She has a great bedside manner, and never made me feel embarrassed about any of my questions. She spent a lot of time with me, and I never felt rushed. I have her to thank for my new baby!
1 out of 1 people (100%) found this review helpful.
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Frank but on the ball 5
By Anonymous
Masterson Lisa Md
I have been a patient of Dr. Masterson for many years. I have never had to wait and I can usually get in and out in under an hour. The office is beautiful and serene and in a fantastic location. She is honest and will tell the patient the truth rather than any coddling. I respect her for this. I needed to lose 5 pounds and she got on me about it. She is absolutely correct. My health will be affected by a few pounds here and there.
I know some people would not be pleased with this but not everyone likes to hear the truth. She is very sweet and takes time to answer all my questions.
I am very pleased with her as my physician.
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I've been seeing for 10 years and think she's great. 4
By Jennifer V.
Masterson Lisa Md
I started seeing Dr. M as my gyno right after I moved to LA in 1997. I have always had a good experience and liked her so much that I continued seeing her during my pregnancy, even though I had moved to Long Beach. Yes, I drove to Santa Monica for every appt. And yes, sometimes I did have to wait in the office for quite a while and yes, sometimes my appts did get changed, but she's an OB/GYN - babies come when they want. My daughter was born five weeks ago and both my husband and I were very happy with the entire experience.
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Very Disappointed 1
By Anonymous
Masterson Lisa Md
I share the same feelings as most of these other posts. Now that I have read these, it definitely helps aid in my decision to look for a new doctor.
I have been going to Dr. M for a few years now, and I thought she was very nice. My husband and I recently decided that we want to try getting pregnant. Unfortunately, I have been having some difficulties, so I have been going to the office more frequently than my usual check-ups. When I first told her that we wanted to get pregnant, she was very sincere and wanted to figure out was was wrong with me right away. This is where the problems began. See the following:
1. One of the times I went for my appointment, the office was closed because they were having a meeting (which I did not find out until later). I had to wait 15 minutes before they opened the door. At no time did any of the staff or Dr. M apologize for keeping me waiting. On top of that, they kept me waiting in the exam room another 20 min., even though there were no other patients at the time.
2. One of the times I went to get blood work done first thing in the morning, I walked in and all of the staff completely ignored me. They thought I was there to deliver some magazines that happened to be on their front porch. Due to the fact that I have recently been to the office a few times, you would think I would at least look familiar as a patient, even though they don't know my name.
3. Trying to get information out of anyone is like pulling teeth. Not knowing was is going on with me, you would think their experience would help guide me through the process as to the things I need to do. I only get bits and pieces and constantly have to call to see if my results have come in.
I am very disappointed that Dr. M first seemed so eager to help me fix my problem so I can focus on getting pregnant, but now it seems like they are taking their sweet time.
3 out of 4 people (75%) found this review helpful.
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I CAN'T STAND TO LOOK AT HER 1
By Anonymous
Masterson Lisa Md
Today is 8/27/2008. This is actually my second review of this doctor so forgive the 3/27/08 date. Its been over a year since I was a patient of hers and I will NEVER go back or recommend her to anyone. I hate the fact the she has her own TV show now, because she is a horrible doctor. Her bedside manner is horrific. She is rude, condescending, and acts as if you are bothering her because he made and appointment and sought medical attention. Not to mention that her staff is just as rude and uncaring as she is. The simply do not take care of business with the insurance company or pharmacy. The last time I saw her I had had my second miscarriage. She made me feel like it was my fault. She did a D&C, but failed to get all the fetal tissue out. So, needless to say I passed the tissue over the next week. It was so painful and horrible. There was no reason for me to have the D&C if I was going to have the miscarriage naturally anyway. About the D&C. She was late. I was laying in the operating room with all the nurses just waiting for her. Then she goes on vacation or out of town or whatever she wasn't around. Anyway, she left me in the care of another doctor. The other doctor called me about five days after the D&C and told me to go to the emergency room after he had reviewed my ultrasound. Incidentally I bled for about 12 days after the surgery. At any rate, soon after the other doctor called me Dr. Masterson's nurse called me and told me to disregard anything that the other doctor had told me. She said that she talked to Dr. Masterson and she did not think it was necessary to go to the emergency room. She said I was fine and take naproxen. Confused, I did not go to the emergency room until I woke up at about 11:00pm that night in unbearable pain. I ended up spending the night in the hospital while I passed the rest of the fetal tissue. I was a terrible experience. Upon her return Dr. Masterson called for what I thought was 'how are you' call. However, she told me that she had gotten some test results and that I had Lupus and I should see a specialist. No explanation as to what Lupus is or referral to a specialist. How is one to know what kind of specialist to see? She was to matter-of-fact, and uncaring I could not believe she was calling me at work to tell me I had a disease. Long story short, I did find a specialist, and I do not have Lupus. Right now I am 7 months pregnant and having a wonderful pregnancy thanks in part to the wonderful care I am receiving at Cedar's. My current OB/GYN is absolutely wonderful! I had a pain in my upper abs during my 5Th month. I had an ultrasound for suspected problems with my gallbladder. My results were negative but my current OB/GYN called me to check on me. He called at about 7pm one night and said he was just calling to see how I was feeling. Now that's a caring doctor! No yelling, or fault finding - just genuine care.All this being said I would not take my dog to Dr. Masterson. And if you reading this review in search of a doctor - beware. I would like most you post here are not trying to ruin anyone. What we say is the truth. She should not be practicing. She does not care. Well maybe if you are a celebrity she cares. But if you are a normal working person paying by insurance - please find or pick another doctor. Don't let the TV personality fool you. And for the poster (Amy) that says she is a good judge of people and knows she is a good person - well you missed the ball on this one. You never met her in person so you could not relate to what we, actual patients, are saying. She is a terrible doctor and maybe she should just give advise on TV instead of seeing patients. I reiterate - if you are looking for a OB/GYN - keep looking. Go to Cedar's. Don't have the unfortunate experience that many of us had.
5 out of 6 people (83%) found this review helpful.
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wonderful doctor! 5
By melissa q.
Masterson Lisa Md
I absolutely loved Dr. Masterson. Im a 23 year old college student from Chicago. Her in LA i had horrible experiences with doctors. Dr. Masterson and all the other workers were so friendly to me. Its a very small place, so they know your name when you walk in the door. I was very sick with hyperemesis through my pregnancy and she was always more than willing to write me a note for school, or give me a prescription. Dr. Masterson always answered any question i had in ways that i could understand it and never treated me like a kid. She was great during delivery and in the few appointments i had over the next few weeks. i would definitely recommend her and if i was not moving back to Chicago after school, i would definitely go back to her for my next pregnancy.
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terrible 1
By Anonymous
Masterson Lisa Md
i never have written anything on the internet either but i wanted to echo EVERYTHING and more that was said. she is the WORST doctor i have ever seen. she made my first pregnancy a scary and uncomfortable experience. thank god i switched half way through as it made all the difference in the world. her office never returns calls, they lost test results, gave me a false diagnosis....SCARY stuff that this woman is allowed to practice medicine. not only is she unfriendly and seemingly a bad doctor, the office staff is so disorganized, rude, and incompetent. i had actually heard she lost her license....a pregnancy is such an emotional and wonderful experience. i urge you to go through it with support and proper medical care.
5 out of 6 people (83%) found this review helpful.
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She was very nice and nothing like what I had read here 4
By Amy A.
Masterson Lisa Md
I had an appt. with Dr. Masterson today and needed to find her address, I googled and found this site. After reading the reviews I was nervous for my appt. So I just wanted to say that for this appt. she was very kind, knowledgeable and certainly made eye-contact.
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Poor bedside manner, does not return calls 1
By Anonymous
Masterson Lisa Md
I have to echo every single post on here. I have actually been seeing Dr. Masterson for about 4 years, and have NEVER been happy. But now that I am thinking of getting pregnant (and also because I just had another frustrating encounter with them) I am searching for a new doctor. Please don't go to her.
3 out of 3 people (100%) found this review helpful.
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horrible dr. 1
By Anonymous
Masterson Lisa Md
dr. masterson is by far the worst dr that I have ever encountered. There is no way in hell that she does this job to help the patients. I had a simply pap test done with some blood work. don't even think about asking her a question...she simply does not have the time. the nurse called me back about the blood work and said that I should see a dr. right away, my blood plateletts are high. Of course, I asked to speak with the dr. right away and of course, she wasnt available. The nurse would not give me any more information. I proceeded to research on the internet what this might mean..(this is a bad idea BTW) of course its the worst case scenario...cancer, fatal blood disorder...the list goes on and on. I got in touch with my pcp, made an emergancy appt, He did the blood tests on me as well and when the results came back, he was shocked that she even made an issue of my blood results. they were in fact elevated, but not a significant amount and nothing to be worried about. I read the reviews and am shocked that she is able to continue to practice medicine.
4 out of 5 people (80%) found this review helpful.
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Nothing good to say about her 1
By Anonymous
Masterson Lisa Md
Our experience was very similar to the other reviews. I couldn't find anything less than one star, so I gave it to her. Long waits of 45 minutes to 2 hours were the norm. As an excited father, I experienced extreme rudeness and callousness. It was as if I didn't exist. She cancelled many appointments by having her staff call us by cell phone 5 minutes before the scheduled appointment as we were putting change in the parking meter. She was cold and unfriendly to my wife. She wouldn't spend more than 5 minutes with my wife, even after making us wait for an hour and a half. After my wife went into labor she wouldn't return the hospital's calls for permission to perform procedures. Although her office is very close to the hospital where we had the baby, she was late. She told the nurses, who did a phenomenal job, to tell my wife to stop pushing. This was after repeated calls to her for the preceeding 45 minutes that the baby was coming. She was very rude to the nurses as if it were their fault that the baby was on it's way. She was there for 5 mintues, delivered the baby that was crowning on it's own, and left. Horrible bedside manner. Do yourself a favor and go elsewhere. The positive thing is that we have a wonderful, healthy baby.
4 out of 5 people (80%) found this review helpful.
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Masterson is a disgrace to the medical profession 1
By Anonymous
Masterson Lisa Md
Honestly, I never write reviews for anything. However, for this doctor, I felt the need to inform women who may be looking for an OB/GYN. My experiences with Dr. Masterson were horrible. She didn't spend more than 5 minutes with me, didn't answer any questions I asked her, and hurriedly left the room. I find her to be cold and very unfriendly. I thought the first time I saw her that maybe she was just backed up and busy, so I kept her as my doctor for another year. I was not pregnant during this time, but had to go in a few times for a bad UTI and to get bloodwork done. Every time they were rude and unhelpful, and then I had to call them back to get my test results as they never called to give them to me.
This office is in a nice location, but all the beauty in the world doesn't make up for respect, integrity, and quality medical care. Especially if you are pregnant, please find another doctor who will make you and your baby's health a priority. All she really cares about are all the magazine articles she has been quoted in (which are framed and on every wall). If I were her, I would start acting like a doctor because all the press in the world won't get her new patients. Look at all the reviews below- imagine all the other unhappy people who don't write reviews!
For really wonderful OB's, check out the practice of Drs. Matsunaga, Daly, Ross, etc. I am seeing Dr. Matsunaga now and he's the best!
4 out of 5 people (80%) found this review helpful.
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My wonderful experience 5
By Anonymous
Masterson Lisa Md
Well, My experience 6 years ago was a great one. I could not concieve, but with the medical care from Dr. Masterson and carefully monitoring me. I now have a beautiful son. She was working at another location at the time. But I am currently still a patient and have nothing bad to say about my experience. She was a referral from my primary and I am sooooo comfortable that I drive all the way to her new office for my Gyn visits from South LA.
1 out of 1 people (100%) found this review helpful.
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horrific 1
By Anonymous
Masterson Lisa Md
2 experiences
#1: I collapsed with pain in my 6th month and called my primary and Dr. Masterson. It took my primary 15min to call me back. I had to call Dr. Masterson's office 4 times before I received a call back.
#2: I called Saturday to request antibiotics after coming down with an infection post-partum and Dr. Masterson yelled at me for calling her on a weekend.
4 out of 5 people (80%) found this review helpful.
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YELLED at me during the birth 1
By Anonymous
Masterson Lisa Md
Lisa Masterson is the WORST ob/gyn I have ever had. She made me wait for at least 45 minutes before every appointment, even when I was nine months pregnant. She forgot what drugs I was allergic to and then prescribed them to be anyway. I had to call the office to get a new prescription! She had me induced even though I was dilating naturally and then she had the nerve to tell me to 'Deal with the pain' while giving birth! She screamed at my husband and mother for not doing a good job and she never even gave me eye contact while I was giving birth! I don't even know why she became an ob/gyn! Maybe it's because she wanted to go on Oprah....
4 out of 5 people (80%) found this review helpful.
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horrendous bedside manner 1
By Emily G.
Masterson Lisa Md
I left Dr. Lisa Masterson's office in tears last Friday after the most incomplete exam I have ever experienced in my life. I expressed to their staff and to you how cold you were to me, and they were very unsympathetic. I would never step foot back in their office and will be sure to echo this sentiment to as many friends as possible. It's unacceptable that Dr. Masterson refused to give me the prescription for an ultrasound or a diagnostic mammogram. I am sure it has some kind of financial repercussion and that must be why she declined my request. Whatever the reason it was without any empathy whatsoever. When I asked her to please try and feel the lump again she waved her hand at me and looked away in disgust telling me "I already felt it! There's nothing there!". I wasted a whole morning paying a baby sitter to come and see her and was not only insulted by her lack of attention but went away feeling that I received zero information from her. I was blown away by how unkind she was.
PROS: none
CONS: She was snotty, unkind, unsympathetic, curt, and downright mean.
5 out of 6 people (83%) found this review helpful.
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