Insider Pages Reviews for Masterson Lisa Md

3 Stars: Masterson Lisa Md is a great doctor but not the most friendly (by Preggers A.)

Preggers A. — Fri, 02 Oct 2009 05:07:00 GMT

Lisa Masterson delivered my baby a few years ago because my normal OB was on vacation. I was a bit worried when she came in with her long weave and a pound of make up on. I immediately thought, "OK now I have the young black doctor with the Gucci bag and the attitude." By the way I am black as well. She did not speak (typical black chick with an attitude) She did not smile (typical black chick with an attitude) I was shocked that she was a doctor. I had to look at her smock to make sure. My whole family was in the room so I just knew my mom was going to end up yelling at her.

To my surprise, she delivered my baby perfectly. She did not yell or say anything disrespectful, however she was not exactly friendly either. I tore really bad and she patched me up for an hour without saying a word. (Imagine that) I knew she was strange but as long as she did a safe delivery, who cares. I think she just isnt a people person and I would NEVER have chosen her to be my OB for the entire pregnancy. My real OB is black and amazing. Most black physicians that I know are amazing. They are not that into themselves. They truly love their craft and their patients. She is definitely an exception to the rule.

Though I did not experience it myself. I could totally see her yelling at you for calling on the weekends. She strikes me as the type of doctor you might see at the club. None the less, she seems to be an excellent physician. She is very experienced and has probably saved many lives. Sometimes God sends people here for a purpose that might not include being loved by all.

For those of you who say that it is impossible for Dr. Masterson to have done these crazy things. Please stop! I was with her for 2 hours and I already experienced her sweetness! lol You know that woman is a little off.

1 Stars: Masterson Lisa Md - wouldn't recommend her to my enemy! (by Sasha R.)

Sasha R. — Wed, 23 Sep 2009 07:20:00 GMT

I'm an African American woman and one of my very dear friends, whom is also African American, had one of the WORST experiences with Dr. Masterson recently that could have cost her her life. From what my friend experienced and from what I've heard of her, she needs to NOT practice medicine because it's clear that she doesn't like people. How can you not even acknowledge your patients, then when they ask you a question, you go off on them for questioning you, when they have every right to!! I wouldn't recommend her to my enemy! Her karma is going to be something ugly!!!!

1 Stars: Masterson Lisa Md needs a reality check. (by Kara O.)

Kara O. — Tue, 01 Sep 2009 00:33:00 GMT

I became a patient about four years ago. I literally chose her from my provider's directory because I preferred a female doctor. Upon my first visit, it became clear that she was very established in not only the filed of medicine, but also as a celebrity doctor of sorts. I liked that she was charitable, educated and not white even though I am. I thought she seemed like a very special doctor. My first few visits were fine and mostly unmemorable.

Subsequent visits revealed more. My first instance of trouble stemmed from billing. I visited for my routine, annual exam and had nothing extraordinary done, however I received a bill for over $200. I spent months doing conference calls with my insurance company and her inept staff, only to learn that they had used the wrong billing code which cost me quite a lot considering my routine visits were to be fully covered.

Despite this, I continued to see her, but only for annual visits during which I was very clear about proper billing procedures. Prior to this, her demeanor had been sufficient, although not warm or caring. I reasoned that she must be very qualified and at least I had a sound medical expert for a doctor. The next annual check came sooner than it apparently should have, for she spent the first several minutes of my appointment arguing with a staff member over why I should not be allowed an appointment that day. All of this took place in front of me as I was reclined on the examination table without clothing...
She then proceeded to further lose her temper in front of me and gave me a very hasty, stern exam. She was short and clearly aggravated that I was there, sparing me no feelings of awkwardness for a mistake that was not mine, but her staff's. I was so upset that I vowed never to return again. The billing mistake was one thing, but mistreating me while I was in a vulnerable position was unbelievable to me. I could not comprehend her lack of a bedside manner, to say the least.

Soon after, I was preparing to move and it was time for my annual again. It had been a year since she treated me so rudely and I made the poor decision to return rather than spend time looking for another, very temporary doctor. By now, she had reached her full celebrity status (I guess) and had a male doctor filling in for her so she could pursue her television project. I thought this might be a good thing and, of course, that turned out to be wrong. Throughout the exam, he seemed very nervous and unprepared. He repeatedly asked me the same questions and clearly absorbed none of my responses. Worst of all, he left the room twice with me on the examination table and left the door ajar. This was not an accident because he never fully shut the door, but rather left it cracked open. I was in shock! I pointedly mentioned that he needed to close the door when he returned and when he left the room again, he left it ajar as he had done before. The female nurse assisting him provided zero help with keeping the door closed.

My overall summation of this practice and Dr. Masterson can be presented by looking at intentions. As you wait in the looby, the walls are full of clippings and quotations from various media outlets, notices of red-carpet fundraisers she sponsors and various propaganda asserting Dr. Masterson as a celebrity doctor of sorts. Based on my experiences with her and the staff, it is highly evident she is more interested in fame than medicine. In every area where a doctor should resonate, she lacks fundamentally and blatantly. My last visit was my LAST and I will wholeheartedly prevent any other woman from obtaining medical care there.

1 Stars: Masterson Lisa Md is very rude (by Kelly W.)

Kelly W. — Mon, 31 Aug 2009 01:42:00 GMT

a horrible and uncaring doctor. She has poor bedside manners and is not friendly at all. I strongly DON'T recommend her as a doctor. Don't waste your time with this arrogant person. She is the rudest person.

1 Stars: Masterson Lisa Md Should Stick to Her Little TV Gigs (by j j.)

j j. — Tue, 25 Aug 2009 05:17:00 GMT

Very rude and cold. I went once and will never go back. I happen to live on Ocean Ave in Santa Monica, and I also happen to be black. Dr. Masterson was my worst experience with a Dr. ever! She should stick to her little TV gigs instead of dealing with actual patients. Her office however is very lovely and inviting. She however is NOT!

1 Stars: Masterson Lisa Md is a horrible doctor, horrible person (by Unknown U.)

Unknown U. — Fri, 21 Aug 2009 03:32:00 GMT

I also rarely write reviews, but I had to chime in because my experience with Dr. Masterson was the worst I've ever had with a doctor. I saw her only once about eight years ago while in college after first moving to LA. I had read an interview with her in a woman's magazine she came across as really kind and talked a lot about how much she enjoyed helping young women like myself who were just learning about good reproductive and sexual health. I was still really shy about having gyno exams as I was barely out of my teens and thought she would be a great choice for me. Her office was beautiful, looked more like a spa than a doctors office. However, I remember her staff seeming very cold and having to wait awhile before I was seen. When I finally saw her, she was the exact opposite of what I expected. She was rude, seemed in a hurry and immediately demanded to know what I was using for birth control. When I told her I wasn't currently in a relationship and therefore didn't need birth control on this visit, she gave me a disgusted look and started grilling me about life and why I wasn't sexually active at the moment. I remember her even telling me that bars were great places to go out and meet men. She made me feel so bad that I remember crying while she was examining me. She also emphatically insisted that I needed to be on birth control pills immediately as I have a hormonal imbalance called PCOS. I told her that I had been on them for awhile and that I'd had really bad side affects. My periods had been fairly regular in the last few years and my previous doctor had told me that as long as they were regular, I didn't need to be on the pill. Her cold response was that I needed to be back on the pill and that I would get cancer if I didn't. She then tried to get me to take a blood test, but I put my foot down there. I told her I didn't feel up to it that day and would call to schedule that on another day. She seemed really ticked off and left. I cried all the way home and felt miserable for the rest of the day. I eventually found a great OB/GYN who I love and have been going to ever since. She did not force me to go back on the pill for my imbalance and helped me find one I could deal with once I was back in a relationship again and need them. In recent years, I had to go off them again because I began to develop irregular breast lumps that my oncologist believes may have been stimulated by the pill and has forbidden me to ever be on them again. If I had followed Dr. Masterson's advice who knows what would have happened. She was completely unsympathetic, unprofessional, rude and gave me horrible medical advice. I also have a friend who discovered she was pregnant, didn't have a regular gyno and got Dr. Masterson's name from her insurance. Before her first scheduled appointment, my friend woke up in the middle of the night cramping and bleeding. She went to the emergency room and gave Dr. Masterson's name as her doctor. The nurse came back in the room and told her that she had called Dr. Masterson and that she was really rude, acted annoyed that she had been woken up and that she didn't know who my friend was. She told the hospital that my friend wasn't her patient yet and she wasn't interested in coming down and helping her out. My friend ended up having an early miscarriage, made all the worse by Dr. Masterson's attitude. She eventually called up her insurance and recommended that they remove her as one of their referred doctors. This woman should not be practicing medicine. STAY FAR AWAY FROM HER!

1 Stars: Masterson Lisa Md is uncaring and not recommended. (by kimberly c.)

kimberly c. — Tue, 18 Aug 2009 17:04:00 GMT

I do not like her or her staff and will never go back. The office is very chic and it has beautiful views of the Ocean which make it very relaxing. On the other hand, the staff are very cold. Dr. Masterson's behavior is downright arrogant. She is very shrewd and unsympathetic.
Going to the OB/GYN is an awkward, uncomfortable experience for any woman. To be treated unfairly and unprofessionally is not just an insult but also an emotionally abusive moment to be faced with.

1 Stars: Arrogant! (by Debbie M.)

Debbie M. — Fri, 07 Aug 2009 00:54:00 GMT

Hello. I only saw this doctor on the Doctors and other tv shows, and I can not stand her. She reminds me of someone who works for a pharmaceutical company because it seems shes always promoting meds and unnecessary procedures. For example, she was promoting c-sections like it was an out patient procedure. From reading these reviews I now know why she promotes c-sections they're faster then vaginal births...total as*****. On the show she is condescending to her guest which I find unbelievable. The show is better off without that quack.

5 Stars: Masterson Lisa Md is bright, thoughtful and caring (by Rebecca T.)

Rebecca T. — Sat, 25 Jul 2009 00:44:00 GMT

Dr. Masterson has been my Ob/Gyn for almost 10 years and delivered both of my children. I can't say enough good things about her. She is bright, thoughtful and caring, everything you would want in a physician. She remembers my children's names and asks about them. She seems very up to date on medical information relating to her field as she treats in different stages of my life. As a working professional and now a single mom, I have found that she has always been understanding and supportive in all we've discussed. I was almost 40 when my first child was born and almost 42 when my second child was born. She helped me with all the special concerns relating to being an older mom. Labor for both of my children was induced and required monitoring throughout. It ended up that my second child had the umbilical cord wrapped around his neck twice, which put stress on his little heart throughout labor and delivery. It was a complicated situation that could have turned out badly. Dr. Masterson was extraordinarily calm, supportive and managed the birth perfectly. Her timing in delivery as she unwrapped the cord showed me how experienced she is. I still am amazed today when I think about it and see how wonderful my son is, thanks to Dr. Masterson's attention, skill and concern.

5 Stars: The real deal with Lisa, MD (by luct r.)

luct r. — Sat, 11 Jul 2009 06:05:00 GMT

Again as someone previously put I am not used to putting my opinion out there per say on the intranet But in defense to this wonderful MD, I would like to say that Dr. Lisa was fantastic, knowledgeable, friendly, and an obvious expert in her field. I am a peds hem/onc RN and am accustomed to poor bed side manners in physicians alongside those who seem to have wonderful bedside manners and a horrible knowledge base which goes along with scary MD decisions that can place a patient at risk. Although, I did not see a terrible bedside manner as a problem with Dr. Lisa Masterson. She is a terrific doctor with a wonderful knowledge base and excellent surgery skills and she saved my baby. I recommend her to anyone who wants a skilled and excellent physician. If you want a patronizer for the drama most women come up with during the 10 mo journey into motherhood then go to someone else. But if you want security and peace of mind for you and the outcome of your journey she is amazing. My only complaint would be of her staff who I really did not care for and found incompetent. However, for the expertise and physician excellence I found in Dr. Lisa's performance I would wait again 1-2hrs for 15min of her time. She was excellent and you should only hope to have as a physician someone who could stand shoulder to shoulder with this woman. She saves lives and maybe she didn't smile long enough for you while doing so but she is an amazing doctor and skills are what matters not personal opinions on whether or not she said hi on your first visit. This woman is busy because she is good! Good luck to all of you.

1 Stars: This has nothing to do with race... (by Concerned F.)

Concerned F. — Wed, 03 Jun 2009 00:49:00 GMT

Race has nothing to do with people's opinions. We should stop playing the race card. President Obama does not sanction that behavior, anyway (this is to the person who mentioned our President).
I am African American and had a horrible experience with Dr. Masterson. It was my first and would be my last visit to Dr. Masterson's office. She was condescending and unprofessional. She would not even say hello to a first time patient. After waiting nearly an hour in the beautiful (and mostly white colored) waiting area, the nurse came in to talk to me. I insisted on speaking to the doctor. So, I was banished to a room for being a bad girl and requesting to speak to the doctor.
After about 15 minutes, Dr. Masterson came in. I felt as if I was in the principal's office. Her body language was so obviously disrespectful. She wanted to know why I'd asked to see her! She answered my questions and it was clear that she was impatient and irritated.
I'm a trial attorney and not often intimidated or annoyed by a person's attitude. This time, however, I felt these emotions. So, I've found another OB/GYN, who's also African American... And I love her!

3 Stars: Different strokes ...... (by bee o.)

bee o. — Sat, 30 May 2009 00:06:00 GMT

Seems to me the doctor is a no -bull straight shooter, like one of the posters -you are outside the country you have a problem and you call her , commonsense says that if you are that worried you should go to the ER,what is she supposed to do , grow wings and fly out to solve your problem maybe she doesn't go for a whole lot of hand holding, it seems that the people that love her like her straightforward approach and the ones that don't are looking for someone to cater to their 'drama'

1 Stars: Disregard these racist reviews (by L M.)

L M. — Wed, 27 May 2009 19:34:00 GMT

I'm certain that 99% of these reviews are from persons of non-African descent and ancestry whom are simply and clearly manifesting, projecting, and espousing their race- hatred for Lisa through these anonymous posts.

Face it, your blood boils at the thought of a black person who has become socially, professionally, and economically superior to you and who is performing work that you cannot (because of low test scores, lack of intelligence, poor life decision making).

These snarky, pithy, sardonic comments to me mask your true nature and intent, and that is to sully the reputation of this bright African-American doctor.

This behavior is symptomatic of what we call 'new-style racism', a racism that is characteristically institutional as it is cloaked with other rationale and reasoning, but to the trained eye & mind is nothing more that clandestine race-hatred.

NBC would not cast her and utilize her expert opinion on 'The Dr.'s' if she was not fully and completely qualified and her background & qualifications fully vetted.

Don't be hateful people. It really does nothing for you or your cause, is in poor taste, and makes you ugly ; -).

Accept that fact that people of African descent are your equals (and in many cases, your superiors!), are doctors, lawyers, and engineers, and yes, even the leader of the most powerful country in the world!! (yes, YOUR LEADER ).

1 Stars: A shame and a disgrace to the medical field (by debbie f.)

debbie f. — Thu, 07 May 2009 04:42:00 GMT

One of the rudest people I have ever met in my life. She has no business practicing medicine. She is only in it for the money and the fame. I STRONGLY suggest you do not trust her with your health or the health of your unborn baby.

5 Stars: Very caring, knowledgeable and professional (by Richelle K.)

Richelle K. — Mon, 06 Apr 2009 12:43:00 GMT

Dr. Masterson has been my ob for eight years. I have had a wonderful experience with her. Last year with my second baby, my water broke at 26 weeks and I was in the hospital for 11 weeks. She and Linda (receptionist) were wonderful to me. She visited me regularly and always stayed to make sure I was coping okay. She took the time to explain everything and made sure I understood what was going on. She even brought me presents to keep me from going stir crazy from bed rest. My baby is now four months old and she is perfect! I credit Dr. Masterson as one of the people who was central to helping me get through a very difficult and scary time in my life.

4 Stars: She delivered both my boys successfully and for that I am happy! (by April R.)

April R. — Wed, 11 Mar 2009 10:30:00 GMT

I was looking up Dr. Masterson's office number and was amazed that her review rating was so low. I never generally post reviews, but after reading some of the negative reviews, I had to share my positive experience with her. I have been going to see Dr. Masterson for about 4 years now and I have no complaints. When I first went to see her, I got the impression of someone very smart and sure of her practice. She didn't act like my best friend, but she was friendly and informative and ever since I have never looked back. I have had bad experience with Ob's in the past and am very picky. After my initial visit, I felt like I could trust her and thankfully that has been true. As for my medical history, she zoomed in on that immediately and always made sure things were good each visit. Sure, sometimes I had to wait to be seen... but really, what doctor's office is any different? She is the only doctor in her practice, so again, if she had to reschedule due to a delivery - then that's what you have to expect. Also, I did make the mistake of calling her during the night after my first delivery and she was rather "short" with me on the phone; but, afterwards I realized that it was the wrong thing for me to have done. I was a little green to emergencies and very hormonal/nervous and didn't even think to call the hospital first. I apologized at my following visit. Other than that "wake-up call" on my part, Dr. Masterson has always been very professional and kind towards me.As for being self-absorbed, Dr. Masterson is a giving person. I know of one charity event she hosts every spring to help remote countries provide better healthcare to pregnant women. I think people are expecting too much of her and may be self-absorbed themselves to demand such personal attention from their doctor. Granted, mistakes do happen and I can totally understand if someone had a horrific delivery - how scary and terrible that must be! - but, for me I had a positive experience and I wanted to share it. Dr. Masterson seems genuine and I would highly recommend her. My first baby was delivered naturally and my second by c-section. I also had Placenta Previa with my second baby and she made sure I was on Bed Rest early on and visited me at the hospital about twice a week! She was always reachable by the hospital staff and the staff didn't seem to hate her at all. Having been at the hospital for so long, it is hard for me to imagine that any staff would hate a doctor who successfully delivers babies - at the same time, staff do have their favorites, too. In these instances, I really think these are women who have an axe to grind for some slight they received and/or are disgruntled that Dr. Masterson is now on a successful TV program. As a woman, I am very happy for her. I mean, they could have only chosen male doctors for the show and I am happy to have a female speaking for us. All in all, what counts here is that for me, she successfully delivered my two boys and for that I'll always be grateful. I have heard so many horror stories about labor and delivery, and I am so relieved that neither of mine are one of them! My boys and I appreciate you Dr. Masterson. Thank you.

1 Stars: more more more!!! (by t t.)

t t. — Fri, 20 Feb 2009 11:35:00 GMT

Dr. Masterson was the OB for my first pregnancy. Since I had a horrible experience, I switched to another OB for my second pregnancy. During a routine blood test, my second doctor discovered that I never contracted chicken pox as a child. She was surprised that Dr. M did not pick this up during my first pregnancy (yes, I also had a first trimester blood test performed at her office). Since it is very dangerous to get chicken pox as an adult - never mind while pregnant! - I now have to avoid situations where I may contract the disease - no small task given that I have a toddler at home. Had Dr. M been more careful, I would have gotten my immunization shots right after my first delivery (which I am going to do as soon as I deliver #2). Now I have to spend the rest of my pregnancy feeling as if something is hanging over my head rather than completely enjoying this wonderful experience again

1 Stars: She gets so many medical facts wrong (by Nommie D.)

Nommie D. — Thu, 19 Feb 2009 13:29:00 GMT

I'm another one who went to her only once. I teach science at a university and I was shocked at what she got wrong about hormone physiology during my visit. Doesn't she read? I tried to explain something about my previous hormone tests but she wouldn't listen. She is a total know-it-all. She tries to BLUFF OR BULLY when she doesn't know what she's talking about and gets on her high horse.

She bluffs it on that TV show, claiming there are studies about this and that but she never mentions any because she hasn't read them.

I think she will probably retire from medicine soon and sell her spa services in Malibu. That's more her speed, selling trinkets to Southern California shallow types.

5 Stars: NOT a good doctor. Doesn't seem to like people! (by Elizabeth B.)

Elizabeth B. — Fri, 05 Sep 2008 17:22:00 GMT

I used to see Dr. Masterson but she's an awful doctor. On 2 occasions I drove from my office (1-hour drive) to see her, only to be told by her staff that she'd left to deliver babies. "Didn't anybody call you?" they'd ask? No, they did. I got tired of waiting 90 minutes the times I did get to see her so I finally made an appt. for the first thing in the day. She didn't even arrive till 75 minutes after my appt./her first appt. of the day. No excuses from her staff. There were 7 other women waiting with me at that time. Finally after 90 minutes I saw her. Ridiculous. She also had a terrible bedside manner, even when she told me I appeared to have cervical cancer. At least she referred me to a good oncologist. Good riddance to Dr. Masterson. So glad I'll never see her again.

5 Stars: Wonderful Experience - Dr. Lisa Masterson (by Honorai F.)

Honorai F. — Tue, 01 Jul 2008 18:11:00 GMT

I have been a patiend of Dr. Lisa Masterson since the mid 1990's and I greatly appreciate the wonderful service that she has provided me. She is very knowledgeable, considerate, and continues to show nothing but care towards my health needs. Hadn't it been for Dr. Masterson's proper diagnosis and treatment towards my health problems, I would be in bad condition today. I believe that she genuinely cares about the health of women and unborn babies. I am very happy to be a patient of Dr. Masterson and I highly recommend her to any women that is seeking great medical care. Keep up the great work Dr. Masterson; I think you're fantastic!

5 Stars: Lovely Doctor (by Suzie C.)

Suzie C. — Fri, 02 May 2008 18:47:00 GMT

I had a wonderful experience in Dr. Masterson's office. She has a great bedside manner, and never made me feel embarrassed about any of my questions. She spent a lot of time with me, and I never felt rushed. I have her to thank for my new baby!

4 Stars: I've been seeing for 10 years and think she's great. (by Jennifer V.)

Jennifer V. — Mon, 28 Apr 2008 15:32:00 GMT

I started seeing Dr. M as my gyno right after I moved to LA in 1997. I have always had a good experience and liked her so much that I continued seeing her during my pregnancy, even though I had moved to Long Beach. Yes, I drove to Santa Monica for every appt. And yes, sometimes I did have to wait in the office for quite a while and yes, sometimes my appts did get changed, but she's an OB/GYN - babies come when they want. My daughter was born five weeks ago and both my husband and I were very happy with the entire experience.

5 Stars: wonderful doctor! (by melissa q.)

melissa q. — Mon, 03 Mar 2008 17:00:00 GMT

I absolutely loved Dr. Masterson. Im a 23 year old college student from Chicago. Her in LA i had horrible experiences with doctors. Dr. Masterson and all the other workers were so friendly to me. Its a very small place, so they know your name when you walk in the door. I was very sick with hyperemesis through my pregnancy and she was always more than willing to write me a note for school, or give me a prescription. Dr. Masterson always answered any question i had in ways that i could understand it and never treated me like a kid. She was great during delivery and in the few appointments i had over the next few weeks. i would definitely recommend her and if i was not moving back to Chicago after school, i would definitely go back to her for my next pregnancy.

4 Stars: She was very nice and nothing like what I had read here (by Amy A.)

Amy A. — Tue, 19 Feb 2008 17:46:00 GMT

I had an appt. with Dr. Masterson today and needed to find her address, I googled and found this site. After reading the reviews I was nervous for my appt. So I just wanted to say that for this appt. she was very kind, knowledgeable and certainly made eye-contact.

1 Stars: horrendous bedside manner (by Emily G.)

Emily G. — Mon, 22 May 2006 11:21:00 GMT

I left Dr. Lisa Masterson's office in tears last Friday after the most incomplete exam I have ever experienced in my life. I expressed to their staff and to you how cold you were to me, and they were very unsympathetic. I would never step foot back in their office and will be sure to echo this sentiment to as many friends as possible. It's unacceptable that Dr. Masterson refused to give me the prescription for an ultrasound or a diagnostic mammogram. I am sure it has some kind of financial repercussion and that must be why she declined my request. Whatever the reason it was without any empathy whatsoever. When I asked her to please try and feel the lump again she waved her hand at me and looked away in disgust telling me "I already felt it! There's nothing there!". I wasted a whole morning paying a baby sitter to come and see her and was not only insulted by her lack of attention but went away feeling that I received zero information from her. I was blown away by how unkind she was.

PROS: none
CONS: She was snotty, unkind, unsympathetic, curt, and downright mean.