Kaiser Permanente Post-Acute Care Center (Kppacc)

★★★☆☆
  • 1440 168th Ave

    San Leandro, CA 94578

    Map & Directions
  • 510-481-8575

About Kaiser Permanente Post-Acute Care Center (Kppacc)

Hours
Daily 11am-8pm

Health & Medical

Health & Medical
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2.5 2
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I just happened upon the previous negative review and have to put in my 2 cents... On 12/312005 I fell on my kitchen floor and broke my hip, after surgery and a little over a week at Kaiser Oakland I was place in the Kaiser Permanente Post Acute Care facility in San Leandro. Having observed the horrible , neglectful and cruel care received by my grandfather in one "fancy" care home and in later years inadiquate care my mother received on two incidents in two different care homes (at that time contracted by Kaiser because they did not yet have their own facility) I was extremely pleased with the excellent care I received at KPPAC. This facility is designed only for rehabilitative care. no one there is a long term resident or terminal. The physical therapy I had there was excellent. 95% of the nursing care was very good or excellent. All of my needs were met well beyond my expectations.

A convlescent care facility is not a resort and sometimes there are demands on staff that need to take priority over less demanding situations, and in general this facility is well staffed and I rarely had a long wait for anything.

My reason for 4 instead of 5 stars is based on one experience with one incompetent, but caring LVN. She needed more supervised experience, more training or maybe even a career change. All other staff were excellent.

2
★★★★☆

I just happened upon the previous negative review and have to put in my 2 cents... On 12/312005 I fell on my kitchen floor and broke my hip, after surgery and a little over a week at Kaiser Oakland I was place in the Kaiser Permanente Post Acute Care facility in San Leandro. Having observed the horrible , neglectful and cruel care received by my grandfather in one "fancy" care home and in later years inadiquate care my mother received on two incidents in two different care homes (at that time contracted by Kaiser because they did not yet have their own facility) I was extremely pleased with the excellent care I received at KPPAC. This facility is designed only for rehabilitative care. no one there is a long term resident or terminal. The physical therapy I had there was excellent. 95% of the nursing care was very good or excellent. All of my needs were met well beyond my expectations.

A convlescent care facility is not a resort and sometimes there are demands on staff that need to take priority over less demanding situations, and in general this facility is well staffed and I rarely had a long wait for anything.

My reason for 4 instead of 5 stars is based on one experience with one incompetent, but caring LVN. She needed more supervised experience, more training or maybe even a career change. All other staff were excellent.

Pros: Excellent Physical Therapy, plenty of caring staff coverage

Cons: A long trip form Berkeley or OIakland for my family to visit me.

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This is the worst place anyone can ever send a loved one. My father was sent there for recovery from a knee injury. The whole facility reminds me of an old hospital out of the 1960's and I believe they still have the same curtains from that hospital. The trash within the rooms were overflowing with garbage and one of the nurses yelled at a resident, telling him, "No one is going to help you. Shut up." This is no post acute care center, but instead a place that others put those they do not love and despise. It's the worst place ever to leave someone and we actually nicknamed it "The Gateway to Hell." My father did not even stay there. Instead, we escaped the grip of death and wheeled him right out. He gets better care at home than he would have ever gotten at the God-forsaken, sorry excuse of a place for healthcare.

0
★☆☆☆☆

This is the worst place anyone can ever send a loved one. My father was sent there for recovery from a knee injury. The whole facility reminds me of an old hospital out of the 1960's and I believe they still have the same curtains from that hospital. The trash within the rooms were overflowing with garbage and one of the nurses yelled at a resident, telling him, "No one is going to help you. Shut up." This is no post acute care center, but instead a place that others put those they do not love and despise. It's the worst place ever to leave someone and we actually nicknamed it "The Gateway to Hell." My father did not even stay there. Instead, we escaped the grip of death and wheeled him right out. He gets better care at home than he would have ever gotten at the God-forsaken, sorry excuse of a place for healthcare.

Pros: No pros.

Cons: Worst service and cleanliness ever.

 

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