Coral Pool Svc

★★★☆☆
  • 3463 Golden Gate Way

    Lafayette, CA 94549

    Map & Directions
  • 925-283-0300

About Coral Pool Svc

Hours
Mon-Sat 9am-5pm
2.7273 11
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A drain cap failed (cracked) on my 4 yr. old Jandy pool filter. I discovered the problem while reassembling the unit after cleaning the filter. Leslie Pool told me the cap was no longer available and I had to replace the entire bottom

3
★★★★★

A drain cap failed (cracked) on my 4 yr. old Jandy pool filter. I discovered the problem while reassembling the unit after cleaning the filter. Leslie Pool told me the cap was no longer available and I had to replace the entire bottom

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They solved my pool problem fast and with great advice! My pool was so green it could have been a swamp. I had been shocking the pool day in day out and nothing was happening. I went to Coral pools and explained my problem to them and they quickly figured it out and sent someone out to fix it.
Turned out my pump was on but not moving water do to a bad impeller.

Where everyone else was telling me I just needed to add more bleach to the water and run it longer they were able to figure out what was wrong with it with just a few questions!

2
★★★★☆

They solved my pool problem fast and with great advice! My pool was so green it could have been a swamp. I had been shocking the pool day in day out and nothing was happening. I went to Coral pools and explained my problem to them and they quickly figured it out and sent someone out to fix it.
Turned out my pump was on but not moving water do to a bad impeller.

Where everyone else was telling me I just needed to add more bleach to the water and run it longer they were able to figure out what was wrong with it with just a few questions!

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My swimming pool equipment was falling apart and I needed a new pump and filter. I contacted Leslie's, Aquarius and Coral Pool Service for estimates. Even on the initial visit Coral Pool Service was heads above the other two. After receiving the estimates, I called each company with my questions since it was such an expensive project. Coral Pool gave me plenty of time, good explanations and the best prices.

The pool is up and running and the best it has been in 20 years. The installation was fast and thorough, and each person who worked here was very professional and respectful.

I had never done business with Coral before and do not know these folks personally. I live in Walnut Creek
and I recommend them without reserve.

2
★★★★★

My swimming pool equipment was falling apart and I needed a new pump and filter. I contacted Leslie's, Aquarius and Coral Pool Service for estimates. Even on the initial visit Coral Pool Service was heads above the other two. After receiving the estimates, I called each company with my questions since it was such an expensive project. Coral Pool gave me plenty of time, good explanations and the best prices.

The pool is up and running and the best it has been in 20 years. The installation was fast and thorough, and each person who worked here was very professional and respectful.

I had never done business with Coral before and do not know these folks personally. I live in Walnut Creek
and I recommend them without reserve.

Pros: Best Prices, Best Equipment

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Don't bother! They sold me the wrong cartridge and it's been three weeks and several contacts, and I still have not received a refund.
the correct catridge was quoted @$125.00, and I bought it from a competitor for $75.00

1
★☆☆☆☆

Don't bother! They sold me the wrong cartridge and it's been three weeks and several contacts, and I still have not received a refund.
the correct catridge was quoted @$125.00, and I bought it from a competitor for $75.00

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don't say anything at all. Well, maybe I'll say a little. This was a completely different place when I was a kid. I grew up in Lafayette. They seem to have different ownership or management, not sure. Obviously these small pool stores are slowly being phased out. Just don't see much of them anymore. What ever happened to Pool Tech? Now that was a professional pool store!

0
★☆☆☆☆

don't say anything at all. Well, maybe I'll say a little. This was a completely different place when I was a kid. I grew up in Lafayette. They seem to have different ownership or management, not sure. Obviously these small pool stores are slowly being phased out. Just don't see much of them anymore. What ever happened to Pool Tech? Now that was a professional pool store!

Pros: Downtown location

Cons: Expensive, poor parking, not open on Sundays, visually unappealing

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Coral Pools is one of the best pool service companies around Lafayette. I cannot recommend them highly enough, whether it is the polite and friendly phone staff or the expert advice and assistance you receive from their store personnel, they are truly an example of dedication at work. Sure - they might not have the nicest shop, and they sometimes miss a date - but so does EVERY OTHER service in town! And the commitment these folks have to quality work and resolving your problems is top-notch. Ive used them for my pool service for nearly 15 years and haven't had a problem yet. They've been a fixture of the community for so long for good reason!! Give them a try, you wont be disappointed.

2
★★★★★

Coral Pools is one of the best pool service companies around Lafayette. I cannot recommend them highly enough, whether it is the polite and friendly phone staff or the expert advice and assistance you receive from their store personnel, they are truly an example of dedication at work. Sure - they might not have the nicest shop, and they sometimes miss a date - but so does EVERY OTHER service in town! And the commitment these folks have to quality work and resolving your problems is top-notch. Ive used them for my pool service for nearly 15 years and haven't had a problem yet. They've been a fixture of the community for so long for good reason!! Give them a try, you wont be disappointed.

Pros: Service, Support, Dedication, Enthusiasm, Knowledge

Cons: Messy Store, High Turnover, Occasional missed appointments.

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I read the last two reviews and I can say that I have had a very different experience with this company. They are a very nice small business with a very good people working there. (maybe you thought they were rude on the phone cause you were, what difference does it make if someone has an accent or not?) Anyways, I have been using there service for many years and have come to know the people there very well and I am very please with the service I have recieved. I know people who have switched service companies and were back to using Coral within months. So if you are looking for a good company I recommend them.

4
★★★★☆

I read the last two reviews and I can say that I have had a very different experience with this company. They are a very nice small business with a very good people working there. (maybe you thought they were rude on the phone cause you were, what difference does it make if someone has an accent or not?) Anyways, I have been using there service for many years and have come to know the people there very well and I am very please with the service I have recieved. I know people who have switched service companies and were back to using Coral within months. So if you are looking for a good company I recommend them.

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Coral's pool service went from good to terrible over the years. Their $125/mo. weekly "service" isn't at all reliable. Either do it yourself or hire another company. After many years, we just discontinued Coral and are going with another local company. Without a track record, we can't recommend them yet, but they at least noticed there was a problem with the water--which anyone with one functionally eyeball could see but Coral's guy must have been blind.

1
★☆☆☆☆

Coral's pool service went from good to terrible over the years. Their $125/mo. weekly "service" isn't at all reliable. Either do it yourself or hire another company. After many years, we just discontinued Coral and are going with another local company. Without a track record, we can't recommend them yet, but they at least noticed there was a problem with the water--which anyone with one functionally eyeball could see but Coral's guy must have been blind.

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This organziation defines poor customer service. They do not answer the phone, they hang up when you are in the middle of a conversation and they do not show up on time.

0
★☆☆☆☆

This organziation defines poor customer service. They do not answer the phone, they hang up when you are in the middle of a conversation and they do not show up on time.

Pros: forget it

Cons: all

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I have had several very poor experiences with this company. I would not recommend them. Aquarius in Walnut Creek is far superior and only a short drive away.

0
★☆☆☆☆

I have had several very poor experiences with this company. I would not recommend them. Aquarius in Walnut Creek is far superior and only a short drive away.

Pros: Absolutely None

Cons: Everything

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When I first phoned this company, my initial impression was very poor. The person who answered the phone was difficult to understand (heavy accent). She also wanted to charge me $50 just to come out and see what the problem might be. Any additional parts or labor would be extra. I felt she was somewhat rude to me when I decided to go ahead with an appointment. I have subsequently spoken with my neighbors and the overall concensus is that the company is overcharges and is too expensive. Their pool cleaners are young, inexperienced and somewhat unprofessional. All of their company trucks and vans have dents. Their store is also quite shabby. These people need to spend some money on upgrading their establishment. It's a Lafayette eyesore! I now bring my business to Aquarius Pools in Walnut Creek. I have been very pleased with them.

1
★☆☆☆☆

When I first phoned this company, my initial impression was very poor. The person who answered the phone was difficult to understand (heavy accent). She also wanted to charge me $50 just to come out and see what the problem might be. Any additional parts or labor would be extra. I felt she was somewhat rude to me when I decided to go ahead with an appointment. I have subsequently spoken with my neighbors and the overall concensus is that the company is overcharges and is too expensive. Their pool cleaners are young, inexperienced and somewhat unprofessional. All of their company trucks and vans have dents. Their store is also quite shabby. These people need to spend some money on upgrading their establishment. It's a Lafayette eyesore! I now bring my business to Aquarius Pools in Walnut Creek. I have been very pleased with them.

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