Fidelity Investments

★★★☆☆
  • 21701 Hawthorne Blvd

    Torrance, CA 90503

    Map & Directions
  • 310-921-3528

Finance

Finance
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I was looking for a good investment firm to open a personal account with, and I'd heard about Fidelity before, so I called the local Torrance, CA. office. The phone rang about 25 times before anyone answered, and when the female came on the line her voice and alert level sounded very much like I'd just woken her up from a deep sleep.

I asked some basic questions, and it was clear by her attitude that the staff there really isn't interested in helping obtain new clients, and I would assume also that they would not be very helpful to them if they did.

It seems you are more on your own now with these firms and have to learn how to do your own trades on the internet. Forget telephoning brokers at Fidelity in Torrance. They are fast asleep in the back room.

1
★☆☆☆☆

I was looking for a good investment firm to open a personal account with, and I'd heard about Fidelity before, so I called the local Torrance, CA. office. The phone rang about 25 times before anyone answered, and when the female came on the line her voice and alert level sounded very much like I'd just woken her up from a deep sleep.

I asked some basic questions, and it was clear by her attitude that the staff there really isn't interested in helping obtain new clients, and I would assume also that they would not be very helpful to them if they did.

It seems you are more on your own now with these firms and have to learn how to do your own trades on the internet. Forget telephoning brokers at Fidelity in Torrance. They are fast asleep in the back room.

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Fidelity Investments in Torrance
1/11/2011

Forget about speaking to them on the phone they do not answer. You need to call on the 800 # or no luck. There is no urgency even in their office, they walk to the selling phone and guess what you figure it out. They sit and chat among themselves, wires are not a priority "No expectations should be had just expect by end of day" No wire records are available "call customer service" They call the branch and let you know "they haven't got around to it yet"
Find a better place to invest.

2
★★☆☆☆

Fidelity Investments in Torrance
1/11/2011

Forget about speaking to them on the phone they do not answer. You need to call on the 800 # or no luck. There is no urgency even in their office, they walk to the selling phone and guess what you figure it out. They sit and chat among themselves, wires are not a priority "No expectations should be had just expect by end of day" No wire records are available "call customer service" They call the branch and let you know "they haven't got around to it yet"
Find a better place to invest.

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I would recommend Fidelity over all other investment houses, they have the best analysis and the customer service can not be matched. I have always found a diverse fund portfolio and the office on Hawthorne is close, easy access and great staff.

4
★★★★☆

I would recommend Fidelity over all other investment houses, they have the best analysis and the customer service can not be matched. I have always found a diverse fund portfolio and the office on Hawthorne is close, easy access and great staff.

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The Torrance branch office of Fidelity Investments is located on Hawthorne Blvd., just West of the Del Amo mall. Helpful financial representatives are available to assist with a variety of investment opportunities. Location hosts regular seminars on topics such as retirement planning which I have found to be quite enlightening.

4
★★★★☆

The Torrance branch office of Fidelity Investments is located on Hawthorne Blvd., just West of the Del Amo mall. Helpful financial representatives are available to assist with a variety of investment opportunities. Location hosts regular seminars on topics such as retirement planning which I have found to be quite enlightening.

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