Minguitas Bridal Shop

★★★★☆

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All I can say is DO YOUR RESEARCH before you decide to go to Minguita's. You will soon find out that there are waaay more bad reviews than good, and most of the good ones that they do have are very cliche!

My first mistake was not seeing their reviews before ordering my dress there in early May of 2010. I was quoted and estimated delivery date of 3 months and was told it will be here by August.. Just in time, because my wedding is in November, right? WRONG!! My second mistake was not getting that in writing on the contract. But I was in there, and I really did trust them that by August I would have my dress.

The week before August I called to see when my dress was going to come in, so now I'm told, "Oh no it is not 3 months, it is 4 months!" Then they said "We will call you when it gets here".. I was really upset, and decided to just cooperate with them. September came and no call.. NOTHING! I called them, and by this time I had already found out about all the awful experiences other brides went thru. I took matters into my own hands, called the designer (company) myself to see if my dress was indeed ordered. I lost all trust in them, and when I would call they always wanted to cut me short.. Margarita, Erdelinda I can't remember all their names but I must have talked to all of them there and they are all the same. They kept changing dates on me, and making up excuses. The company was able to confirm that my gown was ordered but they were not able to tell me about shipping time. So the excuses continued, until finally I'm given an estimated delivery date of 10/16.

Okay, my wedding is Nov 20th (in 2 weeks yaay). No bride should have her first fitting a month before! Or in my case less than a month. I was finally able to go and pick up my dress 10/23. When I would call they kept asking me when my wedding was. I lied to them and told them it was Nov 6th so they could hurry the hell up with my dress but you think they cared? Hell no!! They asked me again when I went to get my dress and I said the truth.. the 20th. I think they got the hint. But get this, the week before I got my dress, they still kept lying.. On Wednesday they told me, "UPS is scheduled to deliver it today" they didn't call me again, so I called the next day, "I just checked the tracking number and Fed Ex will deliver it by Monday"... Wait a minute, UPS or FedEx? When I asked for a tracking number they refused to give me one. They try to lie to me like I was born yesterday.. I think NOT! I told them I have bought many things online and that tracking numbers are not off by like 3 days, that's just ridiculous!!

Anyway, I did NOT make the third mistake, and leave my dress there for alterations!! I do not care if alterations are included.. NO WAY!! I had absolutely NO TRUST in them and the last thing I wanted was to leave my dress there! The day I went I tried it on to make sure it was okay and took it home.

DO YOU WANT TO HEAR THE BEST PART?? This one kinda makes me laugh to be honest, when I was at the shop they added a "bustle" to my dress. Two strings to tie together and ta-da you got yourself a bustle!! It was the most HORRIFIC bustle ever!! Not a Traditional or a French bustle like most EXPERIENCED bridal shops will do.. I never seen anything so ugly. I took a picture of it! & when I got home I noticed a stain on the dress that I failed to see at the shop. I know it was fixable so I let it go, but still the stain came from there.. Geez!! Luckily I found a great seamstress on Project Wedding who is now working on my dress and is doing a real bustle, altering my dress, and removing that stain! Even my seamstress who has years of experienced looked at the bustle they made for me and she couldn't believe it!! She said that in order to do a bustle you need to know the brides height and other details..If only I could post a pic of that bustle they did, it will show exactly what type of bridal shop they are... I was put under a lot of stress, and that is the last thing a bride needs.. dress stress.

If you are like me, and reading reviews AFTER you have purchased your dress there. All I can tell you, is relax and be smart. Do not give them the benefit of the doubt, keep em' on their toes, make sure you call and they are aware that you are up to date with your dress. I'm one of the lucky ones who didn't get my deposit stolen, even if they didn't do this to me, I know they did it to other people.. they are liars and just that shady!!

If you are thinking about going there, I'm not one to say don't.... just do your research and I'm sure you'll know exactly what to do. But I would NEVER recommend Minguita's to anyone, unless I hated them. But nah, now that I think about it, I wouldn't even recommend Minguita's to my worst enemy. Ha! What does that tell you?

Good luck :)

1
★☆☆☆☆

All I can say is DO YOUR RESEARCH before you decide to go to Minguita's. You will soon find out that there are waaay more bad reviews than good, and most of the good ones that they do have are very cliche!

My first mistake was not seeing their reviews before ordering my dress there in early May of 2010. I was quoted and estimated delivery date of 3 months and was told it will be here by August.. Just in time, because my wedding is in November, right? WRONG!! My second mistake was not getting that in writing on the contract. But I was in there, and I really did trust them that by August I would have my dress.

The week before August I called to see when my dress was going to come in, so now I'm told, "Oh no it is not 3 months, it is 4 months!" Then they said "We will call you when it gets here".. I was really upset, and decided to just cooperate with them. September came and no call.. NOTHING! I called them, and by this time I had already found out about all the awful experiences other brides went thru. I took matters into my own hands, called the designer (company) myself to see if my dress was indeed ordered. I lost all trust in them, and when I would call they always wanted to cut me short.. Margarita, Erdelinda I can't remember all their names but I must have talked to all of them there and they are all the same. They kept changing dates on me, and making up excuses. The company was able to confirm that my gown was ordered but they were not able to tell me about shipping time. So the excuses continued, until finally I'm given an estimated delivery date of 10/16.

Okay, my wedding is Nov 20th (in 2 weeks yaay). No bride should have her first fitting a month before! Or in my case less than a month. I was finally able to go and pick up my dress 10/23. When I would call they kept asking me when my wedding was. I lied to them and told them it was Nov 6th so they could hurry the hell up with my dress but you think they cared? Hell no!! They asked me again when I went to get my dress and I said the truth.. the 20th. I think they got the hint. But get this, the week before I got my dress, they still kept lying.. On Wednesday they told me, "UPS is scheduled to deliver it today" they didn't call me again, so I called the next day, "I just checked the tracking number and Fed Ex will deliver it by Monday"... Wait a minute, UPS or FedEx? When I asked for a tracking number they refused to give me one. They try to lie to me like I was born yesterday.. I think NOT! I told them I have bought many things online and that tracking numbers are not off by like 3 days, that's just ridiculous!!

Anyway, I did NOT make the third mistake, and leave my dress there for alterations!! I do not care if alterations are included.. NO WAY!! I had absolutely NO TRUST in them and the last thing I wanted was to leave my dress there! The day I went I tried it on to make sure it was okay and took it home.

DO YOU WANT TO HEAR THE BEST PART?? This one kinda makes me laugh to be honest, when I was at the shop they added a "bustle" to my dress. Two strings to tie together and ta-da you got yourself a bustle!! It was the most HORRIFIC bustle ever!! Not a Traditional or a French bustle like most EXPERIENCED bridal shops will do.. I never seen anything so ugly. I took a picture of it! & when I got home I noticed a stain on the dress that I failed to see at the shop. I know it was fixable so I let it go, but still the stain came from there.. Geez!! Luckily I found a great seamstress on Project Wedding who is now working on my dress and is doing a real bustle, altering my dress, and removing that stain! Even my seamstress who has years of experienced looked at the bustle they made for me and she couldn't believe it!! She said that in order to do a bustle you need to know the brides height and other details..If only I could post a pic of that bustle they did, it will show exactly what type of bridal shop they are... I was put under a lot of stress, and that is the last thing a bride needs.. dress stress.

If you are like me, and reading reviews AFTER you have purchased your dress there. All I can tell you, is relax and be smart. Do not give them the benefit of the doubt, keep em' on their toes, make sure you call and they are aware that you are up to date with your dress. I'm one of the lucky ones who didn't get my deposit stolen, even if they didn't do this to me, I know they did it to other people.. they are liars and just that shady!!

If you are thinking about going there, I'm not one to say don't.... just do your research and I'm sure you'll know exactly what to do. But I would NEVER recommend Minguita's to anyone, unless I hated them. But nah, now that I think about it, I wouldn't even recommend Minguita's to my worst enemy. Ha! What does that tell you?

Good luck :)

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The most awful of bridal shop existence! They ordered the wrong wedding dress size, wrong color, and dared to blame me for it! The sales persons are extremely unprofessional and ridiculously rude. I don't know how they manage to stay in

3
★★★★★

The most awful of bridal shop existence! They ordered the wrong wedding dress size, wrong color, and dared to blame me for it! The sales persons are extremely unprofessional and ridiculously rude. I don't know how they manage to stay in

Cons: Everything

.

OMG! I wish I had read these reviews before I ordered my dress from them. Seriouly, like everyone else said, DO NOT BUY FROM THEM!!!!! If I had read the reviews, I would have paid the extra $500 it cost to get the dress from a reputable

3
★★★★★

OMG! I wish I had read these reviews before I ordered my dress from them. Seriouly, like everyone else said, DO NOT BUY FROM THEM!!!!! If I had read the reviews, I would have paid the extra $500 it cost to get the dress from a reputable

Cons: EVERYTHING

.

My story... I ordered the dress from them for $500 less than it cost at Mon Ami in Costa Mesa (one of the most reputable bridal stores in CA). I was told alterations were included in the fee. I paid 50% of the deposit for the dress when they only ask for 30% so my balance would not be as much. They told me that they would do a rush delivery (which I paid for) since my wedding was months away. I called a month later and my consultant told me the dress would be here next month. Called the second month and they told me the dress would be here in 2 weeks. Called in 2 weeks and they told me the company is has held production on the dress because of the economy. This got me fired up. I found the manufacturer??s phone number and called them to find out... the dress IS being made. No production was being held. I called Minguita??s and told them that I have this information, and that I was going there on the weekend to pick up my money and that I did not want to do business with them. This scared them and I had one sales rep after another calling me apologizing for the ??misunderstanding? and they told me that they would do a rush order that same day. Long story short, after all this mess, I went to try on my dress the day it came for 1st fitting. Then they tell me alterations are NOT included and that I probably did not understand them (I have 3 witnesses who were there and heard all of this the day I placed my order). Then, they tell me that I need to pay for the rush fee as well, so that was another $400 and that if I did not pay them that same day, they would not alter my dress (even though their invoice says the remaining balance needs to be paid the day the dress is picked-up). I paid them by check and they tried to cash it the same day. When I went for my second fitting, I was told the check bounced and they could not alter the dress. I paid by credit card right away and asked for my check back. I was told the owner had it and he was not in. I was assured by them that they were going to call him and have him rip-up the check. The very next day they cashed the check as well. SO, they took out twice the amount. Called them for my refund and overdraft fee, Alex assured me that he was going to call his accountant and have him reverse the credit card payment and that he would call me back within a half an hour. Didn??t hear from him and every time I called he was unavailable.

1
★☆☆☆☆

My story... I ordered the dress from them for $500 less than it cost at Mon Ami in Costa Mesa (one of the most reputable bridal stores in CA). I was told alterations were included in the fee. I paid 50% of the deposit for the dress when they only ask for 30% so my balance would not be as much. They told me that they would do a rush delivery (which I paid for) since my wedding was months away. I called a month later and my consultant told me the dress would be here next month. Called the second month and they told me the dress would be here in 2 weeks. Called in 2 weeks and they told me the company is has held production on the dress because of the economy. This got me fired up. I found the manufacturer??s phone number and called them to find out... the dress IS being made. No production was being held. I called Minguita??s and told them that I have this information, and that I was going there on the weekend to pick up my money and that I did not want to do business with them. This scared them and I had one sales rep after another calling me apologizing for the ??misunderstanding? and they told me that they would do a rush order that same day. Long story short, after all this mess, I went to try on my dress the day it came for 1st fitting. Then they tell me alterations are NOT included and that I probably did not understand them (I have 3 witnesses who were there and heard all of this the day I placed my order). Then, they tell me that I need to pay for the rush fee as well, so that was another $400 and that if I did not pay them that same day, they would not alter my dress (even though their invoice says the remaining balance needs to be paid the day the dress is picked-up). I paid them by check and they tried to cash it the same day. When I went for my second fitting, I was told the check bounced and they could not alter the dress. I paid by credit card right away and asked for my check back. I was told the owner had it and he was not in. I was assured by them that they were going to call him and have him rip-up the check. The very next day they cashed the check as well. SO, they took out twice the amount. Called them for my refund and overdraft fee, Alex assured me that he was going to call his accountant and have him reverse the credit card payment and that he would call me back within a half an hour. Didn??t hear from him and every time I called he was unavailable.

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