South Bay Tropical Marine

★★★☆☆

About South Bay Tropical Marine

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Pets & Animals

Pets & Animals
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My children and I love to go to south bay tropical, even if we don't need any supplies the kids love to look at all the pets and the variety of fish, The staff is very helpful and make sure your getting the right things for your pets

5
★★★★★

My children and I love to go to south bay tropical, even if we don't need any supplies the kids love to look at all the pets and the variety of fish, The staff is very helpful and make sure your getting the right things for your pets

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Met the owner at the Phoenix AZ Herp show in November 2008. I was interested in purchasing an LP spiderling that they didn't even know they had with them.....the owner said he had to check with another person to see the price and he said to come back in about an hour and he would take $10 off of whatever the price is. An hour later he tells me $20 and that he won't do the 10 off like he originally said. He said he would meet me half way and would take $15 for it. Then he got mad at me when I insisted on our agreed deal of $10 off..... Now, someone who really cared about their customers would stay true to their word, especially after making the customer wait around for an hour while they tried to get their pricing figured out.

0
★☆☆☆☆

Met the owner at the Phoenix AZ Herp show in November 2008. I was interested in purchasing an LP spiderling that they didn't even know they had with them.....the owner said he had to check with another person to see the price and he said to come back in about an hour and he would take $10 off of whatever the price is. An hour later he tells me $20 and that he won't do the 10 off like he originally said. He said he would meet me half way and would take $15 for it. Then he got mad at me when I insisted on our agreed deal of $10 off..... Now, someone who really cared about their customers would stay true to their word, especially after making the customer wait around for an hour while they tried to get their pricing figured out.

Pros: I live far from the store

Cons: Customer service is the worst I have ever seen.

 

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