Wags To Riches Dog & Cat Groom

★★★☆☆
  • 3700 Midas Ave B2

    Rocklin, CA 95677

    Map & Directions
  • 916-624-2262

About Wags To Riches Dog & Cat Groom

Hours
Tue-Sat 7:30am-5pm

Pets & Animals

Pets & Animals
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3.0 5
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just picked up show dog for our first visit here. As a show dog, the grooming is specific and he looks amazing. Trimmed his feet just as requested and he could go to a show tomorrow.

I would never want a stranger walking my dog and he does not need a bathroom break for a couple of hours. We will be visiting again with more show dogs!

5
★★★★★

just picked up show dog for our first visit here. As a show dog, the grooming is specific and he looks amazing. Trimmed his feet just as requested and he could go to a show tomorrow.

I would never want a stranger walking my dog and he does not need a bathroom break for a couple of hours. We will be visiting again with more show dogs!

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After reading the reviews on Wags to Riches I decided to give it a try today....I was so disappointed
with their service. Not only did I find them very expensive, but they were not the "friendly staff" I had heard
about. When I picked up my dog he had been crying because he had not been taken for a walk as I was
told they would do. He was there for 4 hours! Not the best place to take your dog. Anyone have any suggestions?

1
★☆☆☆☆

After reading the reviews on Wags to Riches I decided to give it a try today....I was so disappointed
with their service. Not only did I find them very expensive, but they were not the "friendly staff" I had heard
about. When I picked up my dog he had been crying because he had not been taken for a walk as I was
told they would do. He was there for 4 hours! Not the best place to take your dog. Anyone have any suggestions?

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We have been bringing our pets to Wags to Riches for over 10 years, and I would never go anywhere else. The staff is friendly and knowledgeable and the shop is always clean. My dogs get out of the car and run to the door to get in! I know they take the dogs out to go potty because I've seen them on many occasions. They always take the time to make sure your pet is happy and groomed well.

5
★★★★★

We have been bringing our pets to Wags to Riches for over 10 years, and I would never go anywhere else. The staff is friendly and knowledgeable and the shop is always clean. My dogs get out of the car and run to the door to get in! I know they take the dogs out to go potty because I've seen them on many occasions. They always take the time to make sure your pet is happy and groomed well.

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I took my dog there to be bathed and it took so much longer than they originally told me. when I asked if I could just wait they asked if I wouldn't mind waiting at the cafe. thought that was weird. then when I asked if my dog was taken out to go to the bathroom since she had been there for over 4 hours they informed me that she had. which I know was a lie. I sat in the cafe for 2 hours after going back in and telling them that I would just be back for my dog in a few hours and asked if that would be ok. sitting in the cafe for at least 2 hours I never once saw a dog taken out to use the bathroom. I also know that they use a force with more difficult dogs or ones that may not be any ones favorite. I picked up my dog and asked if she had been taken out since I was in there last and the girl informed me that she was taken out which I know was a bold face lie. they did not know that I was sitting and watching and never saw one dog taken out in a 2 hour period. let alone she specifically told me that mine was taken out...LIE ! I will not use this place again they are about image and what they look like to the customer but when the truth is that they will just do what they want and then lie to the customer.

1
★☆☆☆☆

I took my dog there to be bathed and it took so much longer than they originally told me. when I asked if I could just wait they asked if I wouldn't mind waiting at the cafe. thought that was weird. then when I asked if my dog was taken out to go to the bathroom since she had been there for over 4 hours they informed me that she had. which I know was a lie. I sat in the cafe for 2 hours after going back in and telling them that I would just be back for my dog in a few hours and asked if that would be ok. sitting in the cafe for at least 2 hours I never once saw a dog taken out to use the bathroom. I also know that they use a force with more difficult dogs or ones that may not be any ones favorite. I picked up my dog and asked if she had been taken out since I was in there last and the girl informed me that she was taken out which I know was a bold face lie. they did not know that I was sitting and watching and never saw one dog taken out in a 2 hour period. let alone she specifically told me that mine was taken out...LIE ! I will not use this place again they are about image and what they look like to the customer but when the truth is that they will just do what they want and then lie to the customer.

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We took our three cats to Wags to Riches to be groomed, and they did a great job. One of our cats had gotten some dreadlock like clumps in his fur from spending too much time rolling around in the flowe beds, and they were able to get all of them out, many without even having to cut his fur. They did a great job, but they took MUCH longer than they told us it would. They kept having to tell us to come back in "just another half an hour" which ended up being another two and a half hours. I'm not sure if they were just exceptionally busy that day, but it didn't seem like it.

3
★★★☆☆

We took our three cats to Wags to Riches to be groomed, and they did a great job. One of our cats had gotten some dreadlock like clumps in his fur from spending too much time rolling around in the flowe beds, and they were able to get all of them out, many without even having to cut his fur. They did a great job, but they took MUCH longer than they told us it would. They kept having to tell us to come back in "just another half an hour" which ended up being another two and a half hours. I'm not sure if they were just exceptionally busy that day, but it didn't seem like it.

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Message from Wags To Riches Dog & Cat Groom

Wags to Riches has been owned and operated for over 16 years by Lisa Vitello, the areas only Nationally Certified Master Groomer. All of the professional and caring staff have been trained at Wags to Riches, to insure your pet the best treatment and quality. We believe in only the best for you and your pet.

More about Wags To Riches Dog & Cat Groom

All-Breed Bathing & Grooming Exclusive "Isle of Dogs" luxury shampoo Nail Trims Colorful Stencils and Dying Custom Grooming Pick-up & Delivery

 

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