Plumbing N' Things

★★★☆☆
Experience The Bold Look Of KOHLER Today. Explore KOHLER toilets, faucets, sinks, showers and other exceptional kitchen and bathroom products. Find and buy replacement parts online. Get tips and ideas from the professionals today! Check out the KOHLER line for more ideas!
  • 1620 Industrial Way

    Redwood City, CA 94063

    Map & Directions
  • 650-363-7333

Home & Garden

Home & Garden
More choices in Redwood City:
Resultset_next

Lyngso Garden Materials Inc

19 Seaport Blvd Redwood City, CA

Resultset_next

Pioneer Services

2017 California St Ste 10B Mountain View, AR

2.8889 9
Hi! Sign in to let us know how Plumbing N' Things was?
Write a Review
.

Nice selection/showroom (gave one star for this), very high prices, extremely poor sales team and service, failed to deliver products when contracted to do so.

Twice we have ordered products from this store and both times they failed to arrive by the contracted delivery date, which delayed our remodeling projects. However, we were never given the courtesy of a call to advise us that there was going to be a delay on delivery. Rather, when the product failed to arrive, we had to call the store, listen to them make an array of excuses, then wait for them to finally do their job and deliver LATE!

This lack of basic customer service ended up costing us a significant amount of money on both occasions not only because it literally halted both of our remodeling projects, but also delayed our contractors from completing their job, which added additional hours/days/wages to our final completion price.

After speaking to several people in the trade (contractors, designers, etc.) we learned that this is a very common occurrence when dealing with Plumbing N' Things. This is why all the trades people we spoke with said they do not use this company.

In this difficult economy, I am surprised Plumbing N' Things doesn't have the professional integrity to apply proper and responsible customer service, yet expects their customers to pay top dollar for products that are available elsewhere locally and on line for up to 20% less.

After our recent experiences with this disreputable company, we have decided to take our business elsewhere for our upcoming kitchen and bathroom remodeling projects. We would rather invest our $$ in companies that are honest and respect their local customers and members of the trades.

We give Plumbing N' Things in Redwood City, California a final score of F-

1
★☆☆☆☆

Nice selection/showroom (gave one star for this), very high prices, extremely poor sales team and service, failed to deliver products when contracted to do so.

Twice we have ordered products from this store and both times they failed to arrive by the contracted delivery date, which delayed our remodeling projects. However, we were never given the courtesy of a call to advise us that there was going to be a delay on delivery. Rather, when the product failed to arrive, we had to call the store, listen to them make an array of excuses, then wait for them to finally do their job and deliver LATE!

This lack of basic customer service ended up costing us a significant amount of money on both occasions not only because it literally halted both of our remodeling projects, but also delayed our contractors from completing their job, which added additional hours/days/wages to our final completion price.

After speaking to several people in the trade (contractors, designers, etc.) we learned that this is a very common occurrence when dealing with Plumbing N' Things. This is why all the trades people we spoke with said they do not use this company.

In this difficult economy, I am surprised Plumbing N' Things doesn't have the professional integrity to apply proper and responsible customer service, yet expects their customers to pay top dollar for products that are available elsewhere locally and on line for up to 20% less.

After our recent experiences with this disreputable company, we have decided to take our business elsewhere for our upcoming kitchen and bathroom remodeling projects. We would rather invest our $$ in companies that are honest and respect their local customers and members of the trades.

We give Plumbing N' Things in Redwood City, California a final score of F-

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I called the plumber for a stopped up drain. The plumber spent a lot of time on this issue, that perhaps drain removal could have resolved. It was very costly to from me!

1
★★☆☆☆

I called the plumber for a stopped up drain. The plumber spent a lot of time on this issue, that perhaps drain removal could have resolved. It was very costly to from me!

.

I will NEVER return to Plumbing N' Things for any of my Plumbing Needs. After my contractor ordered over $2,000 of bathroom fixtures I found I could get the same items 40% off at Pacific Sales. I went into the store, spoke with the Manager and asked for a price adjustment on the items I had purchased within the past month and he said that is not what he does. No price adjustment for items that I could have purchased at Pacific Sales, I had even brough in a quote that itemized every item showing a $400.00 savings. I was told going forward they would try to make it right..Make it right now and credit my account,. You can get better prices at other stores, TUBz in Hayward, Pacific Sales Redwood City. You don'g need a Contractor to get the lowest prices shop elsewhere.

0
★☆☆☆☆

I will NEVER return to Plumbing N' Things for any of my Plumbing Needs. After my contractor ordered over $2,000 of bathroom fixtures I found I could get the same items 40% off at Pacific Sales. I went into the store, spoke with the Manager and asked for a price adjustment on the items I had purchased within the past month and he said that is not what he does. No price adjustment for items that I could have purchased at Pacific Sales, I had even brough in a quote that itemized every item showing a $400.00 savings. I was told going forward they would try to make it right..Make it right now and credit my account,. You can get better prices at other stores, TUBz in Hayward, Pacific Sales Redwood City. You don'g need a Contractor to get the lowest prices shop elsewhere.

.

Plumbing n' Things has many nice items in the showroom. If you have a problem with something you bought, don't attempt to contact the salesperson - you won't like the service. Finally, I spoke to the store manager and my problem was solved in a matter of minutes!

3
★★★☆☆

Plumbing n' Things has many nice items in the showroom. If you have a problem with something you bought, don't attempt to contact the salesperson - you won't like the service. Finally, I spoke to the store manager and my problem was solved in a matter of minutes!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

We wanted high end Kohler sinks and Plumbing N Things gave us a good discount and delivered to their promises. They were one of the few places that could order what we wanted and still they did not overcharge.

4
★★★★☆

We wanted high end Kohler sinks and Plumbing N Things gave us a good discount and delivered to their promises. They were one of the few places that could order what we wanted and still they did not overcharge.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

BEWARE...I ordered many items. I spent well over $4000.00 at this crappy place. They said it will be in at a certain date...did not happen...I called on many occasion with no return calls. You would do better to buy online at Kitchen and Pantry...as they are FAST RELIABLE and CHEAPER.

Plumbing and Things has poor public relations the staff suck. even with all this grief and delays Plumbing and Things wouldn't even give a discount since they casued my delay and cost me more money with my contractor. DON'T BUY FROM HERE>>>TRUST ME YOU WILL BE SORRY

1
★☆☆☆☆

BEWARE...I ordered many items. I spent well over $4000.00 at this crappy place. They said it will be in at a certain date...did not happen...I called on many occasion with no return calls. You would do better to buy online at Kitchen and Pantry...as they are FAST RELIABLE and CHEAPER.

Plumbing and Things has poor public relations the staff suck. even with all this grief and delays Plumbing and Things wouldn't even give a discount since they casued my delay and cost me more money with my contractor. DON'T BUY FROM HERE>>>TRUST ME YOU WILL BE SORRY

Was this review helpful to you?
Ratings_icons Ratings_icons

.

This is a wonderful store with lots of high end bath and kitchen items. Many contractors use them and they send their clients in to choose what they want. The staff is helpful and knowledgeable and nice to deal with.

4
★★★★☆

This is a wonderful store with lots of high end bath and kitchen items. Many contractors use them and they send their clients in to choose what they want. The staff is helpful and knowledgeable and nice to deal with.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

If you are looking for anything plubing related - Plumbing N Things is a store for you. Although I noticed a lot of contractors shopping here - regular folks like me who need to fix something here or there also step in the door and leave happy customers.

5
★★★★★

If you are looking for anything plubing related - Plumbing N Things is a store for you. Although I noticed a lot of contractors shopping here - regular folks like me who need to fix something here or there also step in the door and leave happy customers.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

This store carries many high end bed and bath accessories with many options you can choose. The prices are store layout is very inviting the staff is very knowledgeable.

5
★★★★★

This store carries many high end bed and bath accessories with many options you can choose. The prices are store layout is very inviting the staff is very knowledgeable.

Was this review helpful to you?
Ratings_icons Ratings_icons

Wait, you're the expert.

If you've been to or used Plumbing N' Things, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review