Village Pets & Supplies

★★★☆☆

About Village Pets & Supplies

Hours
Mon. - Sat. 10am - 7pm;Sun. 10am - 6pm

Pets & Animals

Pets & Animals
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I don't like the fact that they sell kittens without them being spay/neutered nor do they provide any information on where to get it done. They are working against all the animal welfare groups that work so hard to promote the importance of spay/neuter to reduce the problem of unwanted pets and over-population. Village Pets is making a profit while perpetuating the problem. Shame on them.

1
★☆☆☆☆

I don't like the fact that they sell kittens without them being spay/neutered nor do they provide any information on where to get it done. They are working against all the animal welfare groups that work so hard to promote the importance of spay/neuter to reduce the problem of unwanted pets and over-population. Village Pets is making a profit while perpetuating the problem. Shame on them.

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Reply to woman whose daughter was unable to return faulty collar.
Owner contact: Mona Dada, on facebook look up village pets
http://www.facebook.com/profile.php?id=1718430115&ref=sgm

1
★☆☆☆☆

Reply to woman whose daughter was unable to return faulty collar.
Owner contact: Mona Dada, on facebook look up village pets
http://www.facebook.com/profile.php?id=1718430115&ref=sgm

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My `14 yr old recently got a rescue dog and was so excited she spent all her money (140.00 ) on accessories and supplies at this store. She worked hard for that money . The collar she bought fell apart in a month. I took it back and they refused to even consider replacing it or give a refund. The reason is the company would not take it back if it was defective and they would not get any money for it. I asked about the money my daughter put out for defective merchandise and they said they could do nothing. They offered a discount on a new one. Am I stupid??? Would I pay more money for shoddy merchandise? I reminded them about all the money my daughter already spent with them but they still refused to try and make things good. She was very snotty about the situation. I will never shop there again even though they are convient which is why we went there in the first place. I do not recommend this store. I love to shop local but not with them. They care more about their reimbursment for a 10.00 item than keep a good customer and make good on shoddy material that they will continue to sell. I asked if she would contact the comapany and she said no. If I could get a hold of the owner I would have a lot to say. DO NOT SHOP THERE.

1
★☆☆☆☆

My `14 yr old recently got a rescue dog and was so excited she spent all her money (140.00 ) on accessories and supplies at this store. She worked hard for that money . The collar she bought fell apart in a month. I took it back and they refused to even consider replacing it or give a refund. The reason is the company would not take it back if it was defective and they would not get any money for it. I asked about the money my daughter put out for defective merchandise and they said they could do nothing. They offered a discount on a new one. Am I stupid??? Would I pay more money for shoddy merchandise? I reminded them about all the money my daughter already spent with them but they still refused to try and make things good. She was very snotty about the situation. I will never shop there again even though they are convient which is why we went there in the first place. I do not recommend this store. I love to shop local but not with them. They care more about their reimbursment for a 10.00 item than keep a good customer and make good on shoddy material that they will continue to sell. I asked if she would contact the comapany and she said no. If I could get a hold of the owner I would have a lot to say. DO NOT SHOP THERE.

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1 out of 1 people found this review helpful.

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As with everything, there are positives and negatives to Village Pets. I go to a number of pet stores depending upon where I am what kind of time I have and what I need. Village pets is one of the closer pet shops to my home. I have made purchases there at times because of that. Generally, I find that the prices can be a little higher than at the BIG pet stores, I don't mind because it's a local business and it is convenient. The staff have ALWAYS been great. They ask if I need help if I seem to be floundering, leave me alone when I say I'm fine. Answer all the questions that I ask, or tell me if they are unsure. The animals that are occasionally there (like kittens) are in a well kept large space. The bunnies, rats, birds, etc all seem pretty happy (for pets waiting for a home) to me. Although the store is small, it is clean. I've looked for some larger items in the back of the store, clean. They are small, so they do not have everything. I noticed the other day that they now deliver. That sounds great for the older folks with pets, or for times like when I broke my knee cap. For a local business what more do you want!!

4
★★★★☆

As with everything, there are positives and negatives to Village Pets. I go to a number of pet stores depending upon where I am what kind of time I have and what I need. Village pets is one of the closer pet shops to my home. I have made purchases there at times because of that. Generally, I find that the prices can be a little higher than at the BIG pet stores, I don't mind because it's a local business and it is convenient. The staff have ALWAYS been great. They ask if I need help if I seem to be floundering, leave me alone when I say I'm fine. Answer all the questions that I ask, or tell me if they are unsure. The animals that are occasionally there (like kittens) are in a well kept large space. The bunnies, rats, birds, etc all seem pretty happy (for pets waiting for a home) to me. Although the store is small, it is clean. I've looked for some larger items in the back of the store, clean. They are small, so they do not have everything. I noticed the other day that they now deliver. That sounds great for the older folks with pets, or for times like when I broke my knee cap. For a local business what more do you want!!

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0 out of 1 people found this review helpful.

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Even young kids are well informed these days (if you're a good parent and getting them a good education). The days of keeping live animals (lots of them) in small, cramped spaces and being sold as products to kids who will quickly lose interest should be over by now. Go to the SPCA and adopt healthy pets who need homes. Do the right thing for the world and for your kids. They have some decent dog food choices, but I had to take sad kids home because they were convinced the animals were sad and scared.

1
★☆☆☆☆

Even young kids are well informed these days (if you're a good parent and getting them a good education). The days of keeping live animals (lots of them) in small, cramped spaces and being sold as products to kids who will quickly lose interest should be over by now. Go to the SPCA and adopt healthy pets who need homes. Do the right thing for the world and for your kids. They have some decent dog food choices, but I had to take sad kids home because they were convinced the animals were sad and scared.

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2 out of 2 people found this review helpful.

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Ugly place nasty owner. Goodbye stinko. I love my dog Romey and I only want the good food for him and all of the little critters. Pet owners are very picky these days.

1
★☆☆☆☆

Ugly place nasty owner. Goodbye stinko. I love my dog Romey and I only want the good food for him and all of the little critters. Pet owners are very picky these days.

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3 out of 3 people found this review helpful.

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Why would having contact with the owner of this pet store have the deciding fate of whether the pet store is of quality business practices or not? How about you try to contact the owner of Petco? Good luck morons.
As for my personal opinion on the store, I enjoy it. I've seen the employees work to keep it clean, and I have always been doted on. They always have the Nutro dog food I need, and IT IS competitive with Petco prices (it's lower!). I will continue to shop at this pet store as I have no issue with the man or woman running it, I don't need to contact anyone as I am not an annoying sales person or someone stalking them.

5
★★★★★

Why would having contact with the owner of this pet store have the deciding fate of whether the pet store is of quality business practices or not? How about you try to contact the owner of Petco? Good luck morons.
As for my personal opinion on the store, I enjoy it. I've seen the employees work to keep it clean, and I have always been doted on. They always have the Nutro dog food I need, and IT IS competitive with Petco prices (it's lower!). I will continue to shop at this pet store as I have no issue with the man or woman running it, I don't need to contact anyone as I am not an annoying sales person or someone stalking them.

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0 out of 5 people found this review helpful.

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Any business needs 3 things: good service, fair pricing and reliability\r
\r
I have a better experience at other pet stores thank you

3
★★★★★

Any business needs 3 things: good service, fair pricing and reliability\r
\r
I have a better experience at other pet stores thank you

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I will not spend another dime in this place there are plenty of good competitors in the area. I do not like this place but if you do by all means go there

1
★☆☆☆☆

I will not spend another dime in this place there are plenty of good competitors in the area. I do not like this place but if you do by all means go there

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3 out of 4 people found this review helpful.

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I have been to this store many times and the employees are very nice and helpful. I bring my kids in and they love to play with the kittens and all the other animals. I would recommend this store to everyone.

5
★★★★★

I have been to this store many times and the employees are very nice and helpful. I bring my kids in and they love to play with the kittens and all the other animals. I would recommend this store to everyone.

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1 out of 7 people found this review helpful.

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I only buy crickets for my lizard at this store. The employees are very nice and know whoa I need when I walk in. I would recommend this store to anyone who wants to support local business instead of the chain that just opened down the street. Think globally, act locally!

5
★★★★★

I only buy crickets for my lizard at this store. The employees are very nice and know whoa I need when I walk in. I would recommend this store to anyone who wants to support local business instead of the chain that just opened down the street. Think globally, act locally!

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1 out of 6 people found this review helpful.

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I have been a customer of Village Pets for about three years now, often bringing in my children to hold the bunnies and the kittens as I shop for my supplies. The employees are always so helpful and cheerful as they answer any questions I might have, helping me locate my needs, and "babysitting" my children. I've never been misled or let-down by any of their products or service and the location is superb.
I highly disagree with the above reviews, I can not believe that they are, in any way, factual. Village Pets will continue to receive my business.

5
★★★★★

I have been a customer of Village Pets for about three years now, often bringing in my children to hold the bunnies and the kittens as I shop for my supplies. The employees are always so helpful and cheerful as they answer any questions I might have, helping me locate my needs, and "babysitting" my children. I've never been misled or let-down by any of their products or service and the location is superb.
I highly disagree with the above reviews, I can not believe that they are, in any way, factual. Village Pets will continue to receive my business.

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1 out of 8 people found this review helpful.

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When I was younger, I purchased many dwarf hamsters from this particular store. A friend of mine recommended me to this store since he purchased many supplies and more for the dwarf hamsters he bred. I never had a hard time finding a younger hamster here. It was fairly expensive, but I felt it was worth it.

I recall crickets hopping around the store, since they got loose from the aquariums. It was a little unsettling seeing so many smooshed on the ground. Hopefully that isn't a problem anymore.

2
★★☆☆☆

When I was younger, I purchased many dwarf hamsters from this particular store. A friend of mine recommended me to this store since he purchased many supplies and more for the dwarf hamsters he bred. I never had a hard time finding a younger hamster here. It was fairly expensive, but I felt it was worth it.

I recall crickets hopping around the store, since they got loose from the aquariums. It was a little unsettling seeing so many smooshed on the ground. Hopefully that isn't a problem anymore.

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9 out of 10 people found this review helpful.

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In December of 2004 I purchased a Chihuahua puppy from Village Pets for $600. I was told that the mother of this puppy was a 5lb Chihuahua and the father was a 6lb Chihuahua. Less than 1 year later my puppy weighs 12lbs and I have been told by his vet he is a Terrier mix.
I went and spoke to the owner (after leaving several messages) and told her of the problem. I also showed her a picture of the dog (he looks nothing like a Chihuahua). She said that my vet didn't know what he was talking about and that there was nothing she could do for me. I told her I would like half my money back or I would be forced to take the matter to small claims court. She said she would call the breeders and get back to me.
She has not contacted me once and claims that the breeders have not called her back. She now claims that she has my signature on a form releasing her of all liability and that she only told me to save me the time in small claims court. I asked her to mail me a copy of this release over three weeks ago. I have yet to receive it. I have called twice to have it mailed again.
The owner has been rude and condescending during every conversation and I have been forced to file in small claims court and with the Better Business Bureau.

PROS:
CONS: Unprofessional, untrustworthy, shady business practices

1
★☆☆☆☆

In December of 2004 I purchased a Chihuahua puppy from Village Pets for $600. I was told that the mother of this puppy was a 5lb Chihuahua and the father was a 6lb Chihuahua. Less than 1 year later my puppy weighs 12lbs and I have been told by his vet he is a Terrier mix.
I went and spoke to the owner (after leaving several messages) and told her of the problem. I also showed her a picture of the dog (he looks nothing like a Chihuahua). She said that my vet didn't know what he was talking about and that there was nothing she could do for me. I told her I would like half my money back or I would be forced to take the matter to small claims court. She said she would call the breeders and get back to me.
She has not contacted me once and claims that the breeders have not called her back. She now claims that she has my signature on a form releasing her of all liability and that she only told me to save me the time in small claims court. I asked her to mail me a copy of this release over three weeks ago. I have yet to receive it. I have called twice to have it mailed again.
The owner has been rude and condescending during every conversation and I have been forced to file in small claims court and with the Better Business Bureau.

PROS:
CONS: Unprofessional, untrustworthy, shady business practices

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11 out of 13 people found this review helpful.

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I cannot recommend this store. We saw it as we were driving by and needed guinea pig food, so we stopped. We purchased a few pounds of guinea pig food. Upon leaving the store, we noticed many bugs in the food. We took it back in but they didn't want to give us a refund. they said it was the time of year and all stores would have the bugs in their food. they told us to freeze it to kill the bugs before giving it to our guinea pig. We ended up throwing it away and buying it from a different store where there weren't any bugs.

2
★★☆☆☆

I cannot recommend this store. We saw it as we were driving by and needed guinea pig food, so we stopped. We purchased a few pounds of guinea pig food. Upon leaving the store, we noticed many bugs in the food. We took it back in but they didn't want to give us a refund. they said it was the time of year and all stores would have the bugs in their food. they told us to freeze it to kill the bugs before giving it to our guinea pig. We ended up throwing it away and buying it from a different store where there weren't any bugs.

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11 out of 13 people found this review helpful.

 

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