Acto Towing & Recovery

★☆☆☆☆
  • 2655 Cloverdale Ave Ste R

    Concord, CA 94518

    Map & Directions
  • 925-827-1869

About Acto Towing & Recovery

1.0 4
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This company is great to rip of everyone, they are that someone that you hear about on tv news how unfair their business is. They tried to screw me for $1.500 for the car they picked up, keep and resell after the accident which was not even mine. I sold that car earlier that week and DMV couldn't transfer because they put lean on it. The new owner was involved in DUI and police and insurance reports were made and sent to atco but those as.....s decide to screw me over. How stupid is that?

1
★☆☆☆☆

This company is great to rip of everyone, they are that someone that you hear about on tv news how unfair their business is. They tried to screw me for $1.500 for the car they picked up, keep and resell after the accident which was not even mine. I sold that car earlier that week and DMV couldn't transfer because they put lean on it. The new owner was involved in DUI and police and insurance reports were made and sent to atco but those as.....s decide to screw me over. How stupid is that?

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ATCO towing towed away a car I sold to a friend and stuck me with the bill! This is after I sent in the release of liability and everything! I say steer clear of these underhanded people.

1
★☆☆☆☆

ATCO towing towed away a car I sold to a friend and stuck me with the bill! This is after I sent in the release of liability and everything! I say steer clear of these underhanded people.

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tHIS TOW COMPANY SUCKS. FIRST THEY DONT RESPECT YOU. AND THE DRIVER WHO'S NAME IS CARL IS SO RUDE AND NOT VERY PROFESSIONAL. AFTER HE CALL ME HEY HEY LOUDY AND I TOLD HIM NOT TO DO THAT COZ I AM NOT A DOG HE GOT PISSED OF AND UNHOOKED MY CAR AND LEFT ME AND WAITED MORE TIME TO BE TOWED WITH ANOTHER COMPANY. CARL WAS TRYING TO CAUSED A FIGHT WITH ME AND TOLD ME THAT HE CAN BIT MY ASS SO MY SON CURSED HIM AND TOOK OFF HIS JACKET AND EVERYTHING AND TRY TO HIT MY SON..I WENT IN THE MIDDLE TO STOPPED AND HE WAS TRYING TO FIGHT WITH ME..I HAVE LOTS OF WITNESS INCLUDING SOME CLERKS FROM FRY'S IN CONCORD AND THE OWNER OF THE SAIGON RESTAURANT IN THIS SITUATIONS. WHEN I CALL THE FOLLOWING DAY I SPOKE WITH THE NAME FAY AND SHE IS ALSO NOT PROFESSIONAL AND ALREADY BEEN BIASED WITH THE SITUATIONS AND SHE SAID HER DRIVER ACTED ONLY WHEN MY SON CURSED HIM... ONCE AGAIN I DONT WANT YOU GUYS SUFFER THE SAME THING IN A COLD NIGHTS TRYING TO GET HOME AND THEN IT WAS RUINED BY RUDE TOW TRUCK DRIVER...GO LOOK FOR SOME BETTER THAT WILL SERVE YOU AS A HUMAN...NOT AN ANIMAL

1
★☆☆☆☆

tHIS TOW COMPANY SUCKS. FIRST THEY DONT RESPECT YOU. AND THE DRIVER WHO'S NAME IS CARL IS SO RUDE AND NOT VERY PROFESSIONAL. AFTER HE CALL ME HEY HEY LOUDY AND I TOLD HIM NOT TO DO THAT COZ I AM NOT A DOG HE GOT PISSED OF AND UNHOOKED MY CAR AND LEFT ME AND WAITED MORE TIME TO BE TOWED WITH ANOTHER COMPANY. CARL WAS TRYING TO CAUSED A FIGHT WITH ME AND TOLD ME THAT HE CAN BIT MY ASS SO MY SON CURSED HIM AND TOOK OFF HIS JACKET AND EVERYTHING AND TRY TO HIT MY SON..I WENT IN THE MIDDLE TO STOPPED AND HE WAS TRYING TO FIGHT WITH ME..I HAVE LOTS OF WITNESS INCLUDING SOME CLERKS FROM FRY'S IN CONCORD AND THE OWNER OF THE SAIGON RESTAURANT IN THIS SITUATIONS. WHEN I CALL THE FOLLOWING DAY I SPOKE WITH THE NAME FAY AND SHE IS ALSO NOT PROFESSIONAL AND ALREADY BEEN BIASED WITH THE SITUATIONS AND SHE SAID HER DRIVER ACTED ONLY WHEN MY SON CURSED HIM... ONCE AGAIN I DONT WANT YOU GUYS SUFFER THE SAME THING IN A COLD NIGHTS TRYING TO GET HOME AND THEN IT WAS RUINED BY RUDE TOW TRUCK DRIVER...GO LOOK FOR SOME BETTER THAT WILL SERVE YOU AS A HUMAN...NOT AN ANIMAL

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Of all the tow truck companys, the Concord P.D. hired
this outfit to remove my car. I protested and was granted a citation for no reg. I paid all the fees and went to the impound yard to claim my vehicle. A male employee arrived but I still had to get the RELEASE form . So some 15 minutes later I walk from the office to the impound location.
The employee has moved my car but he has little regard for it. He claims since he had no key his method is ok. When I confront him about it his only reply is he is sorry.
These mentally challenged idiots used a forklift on a porsche 928. There was no reason to do so. I was there with key in hand. If it were a junk yard maybe lifting with
extensions will suffice, but I find that the damages are quite extensive particularly to the steering column , tie rods and tie rod boots. So steer clear of atco tow, They
break things and don't care. I am taking these service
providers to court for my car repair bills. Did I mention I have a witness who heard the buffoon repeatedly apologize for his expensive lack of good judgement ?
This could have been avoided,
Robert Froelich Jr.

1
★☆☆☆☆

Of all the tow truck companys, the Concord P.D. hired
this outfit to remove my car. I protested and was granted a citation for no reg. I paid all the fees and went to the impound yard to claim my vehicle. A male employee arrived but I still had to get the RELEASE form . So some 15 minutes later I walk from the office to the impound location.
The employee has moved my car but he has little regard for it. He claims since he had no key his method is ok. When I confront him about it his only reply is he is sorry.
These mentally challenged idiots used a forklift on a porsche 928. There was no reason to do so. I was there with key in hand. If it were a junk yard maybe lifting with
extensions will suffice, but I find that the damages are quite extensive particularly to the steering column , tie rods and tie rod boots. So steer clear of atco tow, They
break things and don't care. I am taking these service
providers to court for my car repair bills. Did I mention I have a witness who heard the buffoon repeatedly apologize for his expensive lack of good judgement ?
This could have been avoided,
Robert Froelich Jr.

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