While I think Cliff's on Castro may offer some more abstruse items, and far more interesting decor stuff, Cole is the place for plain, no-nonsense hardware with a lot of knowlegable advice and basic things that you can't find at the big depot stores. All their locations have semi-difficult parking situations, which is kind of a pain, and you may have to wait a while for service, but when they get to you they give you all their attention and reallly try to help.
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