Golden 1 Hour Cleaners

★★★☆☆
  • 28985 Golden Lantern Ste 108

    Laguna Niguel, CA 92677

    Map & Directions
  • 949-495-4995

About Golden 1 Hour Cleaners

Hours
Mon - Fri, 7am - 7pm; Sat, 8am - 5pm; Sun, closed

Personal Services

Personal Services
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3.0 2
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I've been going to this cleaners for about 10 years now, and they've done only excellent work. I can count on my clothes being in top-shape when I pick them up. And they're very prompt and courteous. I would highly recommend this cleaners!!

5
★★★★★

I've been going to this cleaners for about 10 years now, and they've done only excellent work. I can count on my clothes being in top-shape when I pick them up. And they're very prompt and courteous. I would highly recommend this cleaners!!

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I went in to have my down comforter dry cleaned. When I arrived, I was told the comforter wouldn't be ready to be picked up until Saturday night. And they also told me it would be $65. I walked outside, and called my mother while standing outside the door and she told me to go back inside and pick it up, that was too much momey. I walked back in, I had been outside under 3 minutes, and asked them kindly to return my comforter, and I would take it somewhere else. All three of them began yelling at me and talking real fast saying "it's already in the machine, full of soap". I asked why they were washing it, when I specifically asked for DRY CLEANING, which involves no water. They started to get fllustered and refused to give it back to me, stating it was wet. After 45 minutes of them yelling and laughing at me, and the owner completely ignoring me or acknowledging me, I told them I would call the police, and I did. They called me a number of bad names, including "stupid white girl", and laughed at my face, all the while ignoring I even was standing there. I asked them multiple times to simply return it, wet or not, and they refused. After 20 minutes they said "fine stupid idiot we will give it to you, give me the receipt". I said no, I will give them the receipt once I get the comforter back. Again they refused and argued with me, laughing and calling names. They didn't want me to have the receipt when the cops came, since it said what I had asked for. Finally they threw the comforter at me, after realizing I was waiting for the cops and I left. This place is fraudulent, they put my $200 comforter in a washing machine when it specifically says "dry clean only". Then they tried to charge me for dry cleaning. I could have taken to a laundromat myself. Now my comforter is ruined, and they laughed in my face.

1
★☆☆☆☆

I went in to have my down comforter dry cleaned. When I arrived, I was told the comforter wouldn't be ready to be picked up until Saturday night. And they also told me it would be $65. I walked outside, and called my mother while standing outside the door and she told me to go back inside and pick it up, that was too much momey. I walked back in, I had been outside under 3 minutes, and asked them kindly to return my comforter, and I would take it somewhere else. All three of them began yelling at me and talking real fast saying "it's already in the machine, full of soap". I asked why they were washing it, when I specifically asked for DRY CLEANING, which involves no water. They started to get fllustered and refused to give it back to me, stating it was wet. After 45 minutes of them yelling and laughing at me, and the owner completely ignoring me or acknowledging me, I told them I would call the police, and I did. They called me a number of bad names, including "stupid white girl", and laughed at my face, all the while ignoring I even was standing there. I asked them multiple times to simply return it, wet or not, and they refused. After 20 minutes they said "fine stupid idiot we will give it to you, give me the receipt". I said no, I will give them the receipt once I get the comforter back. Again they refused and argued with me, laughing and calling names. They didn't want me to have the receipt when the cops came, since it said what I had asked for. Finally they threw the comforter at me, after realizing I was waiting for the cops and I left. This place is fraudulent, they put my $200 comforter in a washing machine when it specifically says "dry clean only". Then they tried to charge me for dry cleaning. I could have taken to a laundromat myself. Now my comforter is ruined, and they laughed in my face.

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