Pro Nails

★★★☆☆
40.5876 -122.351
Map and Directions to Pro Nails

530-226-8180

1340 Churn Creek Rd Ste C7

Redding, CA

96003

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Personal Services

Personal Services
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2690 Churn Creek Rd Redding, CA

3.0 2
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The worst experience I've ever had at a nail salon. I was visiting Redding for a family wedding and pro nails came highly recommended by my niece who used to live in Redding. We went in for manicures, pedicures and acrylic nails. The bride had a pedicure but they never touched her heel and since we were all getting our nails done and she had never had her feet done before she never said anything. We went home and I noticed that her heels were still very rough and I asked her about it. She said that they never did her heels even though she paid $30 for her pedicure so we went back to ask them about it. When we went back they did absolutely NOTHING about the situation and proceeded to lie about it. The owner was extremely rude and refused to try and make the situation better. We approached them calmly and explained that this was a bride on the day before her wedding day and she just wanted a good pedicure. They acted extremely immature and when I asked them if they cared about customer service she replied, NO, and then told me that even if I call the police she still wouldn't re-do the pedicure or give our money back. Needless to say, this is the worst nail salon I've ever visited and was completely disgusted at the actions of the owners. Stay away from this salon. There are plenty of others in town. They only care about money, not customer satisfaction. I have never witnessed such immature and rude behavior. Unbelievable.

1
★☆☆☆☆

The worst experience I've ever had at a nail salon. I was visiting Redding for a family wedding and pro nails came highly recommended by my niece who used to live in Redding. We went in for manicures, pedicures and acrylic nails. The bride had a pedicure but they never touched her heel and since we were all getting our nails done and she had never had her feet done before she never said anything. We went home and I noticed that her heels were still very rough and I asked her about it. She said that they never did her heels even though she paid $30 for her pedicure so we went back to ask them about it. When we went back they did absolutely NOTHING about the situation and proceeded to lie about it. The owner was extremely rude and refused to try and make the situation better. We approached them calmly and explained that this was a bride on the day before her wedding day and she just wanted a good pedicure. They acted extremely immature and when I asked them if they cared about customer service she replied, NO, and then told me that even if I call the police she still wouldn't re-do the pedicure or give our money back. Needless to say, this is the worst nail salon I've ever visited and was completely disgusted at the actions of the owners. Stay away from this salon. There are plenty of others in town. They only care about money, not customer satisfaction. I have never witnessed such immature and rude behavior. Unbelievable.

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These guys do such a wonderful job. Great prices and quality work. I have one had a problem once and they promply fixed it and at no additional charge. I will never go anywere else. I am now a customer for life

5
★★★★★

These guys do such a wonderful job. Great prices and quality work. I have one had a problem once and they promply fixed it and at no additional charge. I will never go anywere else. I am now a customer for life

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