Berkeley Motor Works Incorporated

I've been taking my BMW to Berkeley Motor Works since 1992. Mike and Jane, the owners, take great pride in their work, honest and definitely a place you can trust. Carol answers the phone and works up front. Friendly service. The mechanic fixed a running problem that other shops were scratching their heads about. I wouldn't go anywhere else.

I had my bmw dropped off by a tow truck to Berkeley Motor Works based on recommendations. I never got a call after it was dropped off. When i called, they said I needed other work which I authorized without hesitation since I knew some of those problems were in the car like worn bushings on the rear shocks. They also wanted to change the shocks from OEM Boge to Bilsteins so I can get the car out by the next day which I agreed to since I knew Bilsteins can come next day and is readily stocked by the local German Auto Salvage in berkeley. Well, the next day came, and I did not yet get the car. In fact, I had to pick call them up around 6pm only to be told that it would be until the next day that the car would be ready.

PROS: good at recommending other services that needed to be done to make more $$
CONS: don't expect them to give you updates on your car til its time 2 collect $

These people are honest! That was the most important factor in choosing a mechnic. They are responbile, timely, and fairly priced. The service is impeccible. I've never felt that I was being taken advantage of. If my budget is limited, they are responsive in assisting me in choosing the most important things to fix. These people are great!