Pet Supreme

★★★☆☆
34.2929 -118.414
Map and Directions to Pet Supreme

818-898-9599

12823 Foothill Blvd

Sylmar, CA

91342

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Pets & Animals

Pets & Animals
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Reviews 1 - 22 of 22.
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Great Great Great~!~!~!~! Everytime i go there i always get what i need and help finding it. Keep up the good work.

5
★★★★★

Great Great Great~!~!~!~! Everytime i go there i always get what i need and help finding it. Keep up the good work.

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.

I find that their staff is very helpful. You can always find someone to help you. They have great stuff at good prices. They have a great selection of item for all my animals. They also a huge variety of Fish. I was amazed today when I saw they has "Smiths Barbs and Uaru's" And almost peed my pants when I saw they had Red Snake Skin Discus!! I will be there 4/01/11 to take advantage of the 30% off. The manager told me about the sale all next month. Very nice of him.

5
★★★★★

I find that their staff is very helpful. You can always find someone to help you. They have great stuff at good prices. They have a great selection of item for all my animals. They also a huge variety of Fish. I was amazed today when I saw they has "Smiths Barbs and Uaru's" And almost peed my pants when I saw they had Red Snake Skin Discus!! I will be there 4/01/11 to take advantage of the 30% off. The manager told me about the sale all next month. Very nice of him.

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.

I don't understand people calling people Fat or Flat Chested on here. After I read that, I don't give the person posting any credibility.
Long Time Customer Here. They have a New Shop for over a year now. So some of these reviews are related to the Old Shop. The Old shop was crowded and smelled. I heard their land lord did not fix things, like a leaky roof. That's why they moved. Regardless, the people were always nice. I read some of these other reviews. I feel they were written out of anger at one situation that did not go their way. Because they obviously had shop there before.
The New Shop is big and spacious. The animals are still healthy as always. They have grooming and dog obedience too. And the shop smells like Petco now. But, if you want to see pretty displays, go to Petco and pay extra for that. They staff are nice and helpful. You don't have to go searching for someone, unlike Petco.
I Love their 30% off Fish every-other month!! They have Huge Fish, unlike Petco. LOL
Oh, I don't mean to get down on Petco, I still shop there sometimes. I look for sales

5
★★★★★

I don't understand people calling people Fat or Flat Chested on here. After I read that, I don't give the person posting any credibility.
Long Time Customer Here. They have a New Shop for over a year now. So some of these reviews are related to the Old Shop. The Old shop was crowded and smelled. I heard their land lord did not fix things, like a leaky roof. That's why they moved. Regardless, the people were always nice. I read some of these other reviews. I feel they were written out of anger at one situation that did not go their way. Because they obviously had shop there before.
The New Shop is big and spacious. The animals are still healthy as always. They have grooming and dog obedience too. And the shop smells like Petco now. But, if you want to see pretty displays, go to Petco and pay extra for that. They staff are nice and helpful. You don't have to go searching for someone, unlike Petco.
I Love their 30% off Fish every-other month!! They have Huge Fish, unlike Petco. LOL
Oh, I don't mean to get down on Petco, I still shop there sometimes. I look for sales

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1 out of 1 people found this review helpful.

.

Pet Supreme is a no-frills, High Quality Products place to shop. I am a fish fanatic and I make my rounds from shop to shop. This place has high quality fish. Their staff has knowledge, as long as you are willing to hear the truth. Many times, people don't listen and end up with regret. Then write a bad review about a place.
I also buy my dog and bird items here as well.
BOTTOM LINE IS THEY ARE A FRIENDLY, KNOWLEDGEABLE GROUP OF PEOPLE. IT IS FAMILY OWNED AND I HAVE SHOPPED WITH THEM FOR 10 YEARS WITH ZERO REGRETS.

5
★★★★★

Pet Supreme is a no-frills, High Quality Products place to shop. I am a fish fanatic and I make my rounds from shop to shop. This place has high quality fish. Their staff has knowledge, as long as you are willing to hear the truth. Many times, people don't listen and end up with regret. Then write a bad review about a place.
I also buy my dog and bird items here as well.
BOTTOM LINE IS THEY ARE A FRIENDLY, KNOWLEDGEABLE GROUP OF PEOPLE. IT IS FAMILY OWNED AND I HAVE SHOPPED WITH THEM FOR 10 YEARS WITH ZERO REGRETS.

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2 out of 2 people found this review helpful.

.

I had never been to this store before and apparently they have been there for a whole year in the new location and more than ten years in the area. I must say it's a very nice family operated store. As the previous comment said about the cashiers being nice, Yes they are!!!! Yesterday a young pretty lady helped me with my newborn puppies and I was very glad she said she had raised a few litters of unwanted babies. She knew what she was doing and talking about. I think her name was Roxanne. If you see this, thank you dear. My babies are doing well. If anyone needs help with raising orphaned babies she is the one to go to. I'm glad she helped me and not the lady who everyone is writing bad reviews about.
I will definetly come back. The other employees seem really nice and friendly people. There is only one tall young man who seems like he is on drugs and he walked right by me without asking me for help. He seemed distant and disoriented.
I love that they have a tremendous selection of dog products and dog food. Why did I go all the way to Northridge for my dog food is beyond me. Now I know where to come.

3
★★★☆☆

I had never been to this store before and apparently they have been there for a whole year in the new location and more than ten years in the area. I must say it's a very nice family operated store. As the previous comment said about the cashiers being nice, Yes they are!!!! Yesterday a young pretty lady helped me with my newborn puppies and I was very glad she said she had raised a few litters of unwanted babies. She knew what she was doing and talking about. I think her name was Roxanne. If you see this, thank you dear. My babies are doing well. If anyone needs help with raising orphaned babies she is the one to go to. I'm glad she helped me and not the lady who everyone is writing bad reviews about.
I will definetly come back. The other employees seem really nice and friendly people. There is only one tall young man who seems like he is on drugs and he walked right by me without asking me for help. He seemed distant and disoriented.
I love that they have a tremendous selection of dog products and dog food. Why did I go all the way to Northridge for my dog food is beyond me. Now I know where to come.

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3 out of 3 people found this review helpful.

.

I have been shopping here for about 2 years. I personally am satisfied with their customer service. The cashiers are nice. I have not seen this asian lady. I shop here for suplies for my cats. My problem is that a lot of the items like toys are broken and they still charge full price. The beds they sell are way too expensive because the quality is cheap. And the things they sell are so old, most of the things on the shelves are full of dust its kinda nasty. Id rather go somewhere else and pay a bit more money for a lot more quality.

2
★★☆☆☆

I have been shopping here for about 2 years. I personally am satisfied with their customer service. The cashiers are nice. I have not seen this asian lady. I shop here for suplies for my cats. My problem is that a lot of the items like toys are broken and they still charge full price. The beds they sell are way too expensive because the quality is cheap. And the things they sell are so old, most of the things on the shelves are full of dust its kinda nasty. Id rather go somewhere else and pay a bit more money for a lot more quality.

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1 out of 3 people found this review helpful.

.

now i have been going to pet supreme for about ten years people they are always helpful and there employees may be young but they are helpful and know what they are talking about when they are explaining products to the costumers. every other pet store in the valley has bad service but pet supreme has everything as for the owner (the asian lady) as most of you put her she personally helped me find a dog excercise pen that perfectly fit and was suitable for my pet she went through every shelf looking for the right one until she found it so unless you have only been their once or twice and THINK that the service is bad then obviously you dont know what you are talking about until you are a costumer ther for ten years!!!!! and No i am not some old lady im seventeen ive been going there since i was 7 so i know what good service is!!

5
★★★★★

now i have been going to pet supreme for about ten years people they are always helpful and there employees may be young but they are helpful and know what they are talking about when they are explaining products to the costumers. every other pet store in the valley has bad service but pet supreme has everything as for the owner (the asian lady) as most of you put her she personally helped me find a dog excercise pen that perfectly fit and was suitable for my pet she went through every shelf looking for the right one until she found it so unless you have only been their once or twice and THINK that the service is bad then obviously you dont know what you are talking about until you are a costumer ther for ten years!!!!! and No i am not some old lady im seventeen ive been going there since i was 7 so i know what good service is!!

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3 out of 3 people found this review helpful.

.

I have been here quite a few times since they moved and it's turning out very nicely. Everything is organized but you cannot find what you are looking for because the aisles arent numbered or labeled. I wished they were but now I can find my way around. I shop for fish all the time and I was so glad when they just recently had they're 30% off fish. I noticed it because they were advertising it on the computer monitors. They have lots of fish in clean tanks. The older gentleman with the ponytail gave me some tips on how to keep them that way and its worked like magic. My only problem is the asian lady who never wants to help. Everytime I'm there she passes by me all the time and never offers me help. Except for one time she asked me if I needed something and immediatly asked someone else to help me. Why offer your help if you arent gonna do it? I was confused. She didnt even ask the guy nicely. Marc is always helpful and will spend as much time as neccesary to help you. The whole staff here is very nice and helpful. Except for that one asian lady.

3
★★★☆☆

I have been here quite a few times since they moved and it's turning out very nicely. Everything is organized but you cannot find what you are looking for because the aisles arent numbered or labeled. I wished they were but now I can find my way around. I shop for fish all the time and I was so glad when they just recently had they're 30% off fish. I noticed it because they were advertising it on the computer monitors. They have lots of fish in clean tanks. The older gentleman with the ponytail gave me some tips on how to keep them that way and its worked like magic. My only problem is the asian lady who never wants to help. Everytime I'm there she passes by me all the time and never offers me help. Except for one time she asked me if I needed something and immediatly asked someone else to help me. Why offer your help if you arent gonna do it? I was confused. She didnt even ask the guy nicely. Marc is always helpful and will spend as much time as neccesary to help you. The whole staff here is very nice and helpful. Except for that one asian lady.

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3 out of 3 people found this review helpful.

.

come on now that one lady raynisha.. sounds like someone from staff that works there wrote that review. I from a point of view of a customer don't think I can know so much about the lady that runs the place to be calling names or judging. yes I understand between good service and bad but to be spying on how she treats her employees is just weird. I think as long as they have chicken soup for my dogs I'll keep going. unless I get offended personally.

4
★★★★☆

come on now that one lady raynisha.. sounds like someone from staff that works there wrote that review. I from a point of view of a customer don't think I can know so much about the lady that runs the place to be calling names or judging. yes I understand between good service and bad but to be spying on how she treats her employees is just weird. I think as long as they have chicken soup for my dogs I'll keep going. unless I get offended personally.

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3 out of 3 people found this review helpful.

.

It is a big store they have great selection of pet products, but some of the employees are just not good qualified specially those in charge, i go shop for dog food and spend good money there but I will be shoping elsewhere after I was disgusted by the manager whom I asked a question and he was real sarcastict to his answer just unprofetional, I miss the girls who used to help me.

1
★☆☆☆☆

It is a big store they have great selection of pet products, but some of the employees are just not good qualified specially those in charge, i go shop for dog food and spend good money there but I will be shoping elsewhere after I was disgusted by the manager whom I asked a question and he was real sarcastict to his answer just unprofetional, I miss the girls who used to help me.

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0 out of 3 people found this review helpful.

.

This store is pretty big compared to other pet stores in the area. They have so-so prices for their stuff. I liked ging there for the grroming but now they have younger people working there and im skeptical. Oh I dont like the owner lady joane. Shes so conceited and walks around like a bigshot everytime im there like shes in a bad mood. She used to be helpful but now she just ignores some customers. What i especially hate is that she overcharges for items that have obviously been there forever. Seriously, who wants to pay 10 dollars for old peed on dog shirts? not me.

2
★★☆☆☆

This store is pretty big compared to other pet stores in the area. They have so-so prices for their stuff. I liked ging there for the grroming but now they have younger people working there and im skeptical. Oh I dont like the owner lady joane. Shes so conceited and walks around like a bigshot everytime im there like shes in a bad mood. She used to be helpful but now she just ignores some customers. What i especially hate is that she overcharges for items that have obviously been there forever. Seriously, who wants to pay 10 dollars for old peed on dog shirts? not me.

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0 out of 3 people found this review helpful.

.

This store has everything I need for my dogs. They have a big selection of dog and cat food and prices are way cheeper than petco. My wife likes spoiling her dog at the grooming, they do a very good job at an affordable price. The only downside to this store is the parking. it get horribly packed during the days they have the vaccinations and there isnt any parking. the whole staff is very friendly and are always happy to help with anything.

4
★★★★☆

This store has everything I need for my dogs. They have a big selection of dog and cat food and prices are way cheeper than petco. My wife likes spoiling her dog at the grooming, they do a very good job at an affordable price. The only downside to this store is the parking. it get horribly packed during the days they have the vaccinations and there isnt any parking. the whole staff is very friendly and are always happy to help with anything.

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2 out of 2 people found this review helpful.

.

Wow, the person below sounds like they have a bad attitude to begin with, I have shopped there for years and have always been greeted with a smile, and now since they have the grooming service we do all our pet needs in one place, we will be taking Princess over this weekend for food and a bath.

5
★★★★★

Wow, the person below sounds like they have a bad attitude to begin with, I have shopped there for years and have always been greeted with a smile, and now since they have the grooming service we do all our pet needs in one place, we will be taking Princess over this weekend for food and a bath.

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3 out of 3 people found this review helpful.

.

I totally dissagree with the person who wrote the comment below mine. Everytime I go there Im always greetted by the girls in hte front and I am always asked if I need help finding anything. I think this person is just being hateful towards the best pet store in the area. I like the way the owner lady is running her place with her management staff. They always have a friendly way about them that makes you think their customer service is great. The only time I have seen htem be "rude" like this guys claims is when they have a diifficult customer whichj I have seen once before while standing in line at the register. She was trying to return a reptile light and was mad about not getting her money back. She probably had used it aor brought her old one back. Anyway, this store is cool. They have lots of neat stuff.

4
★★★★☆

I totally dissagree with the person who wrote the comment below mine. Everytime I go there Im always greetted by the girls in hte front and I am always asked if I need help finding anything. I think this person is just being hateful towards the best pet store in the area. I like the way the owner lady is running her place with her management staff. They always have a friendly way about them that makes you think their customer service is great. The only time I have seen htem be "rude" like this guys claims is when they have a diifficult customer whichj I have seen once before while standing in line at the register. She was trying to return a reptile light and was mad about not getting her money back. She probably had used it aor brought her old one back. Anyway, this store is cool. They have lots of neat stuff.

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3 out of 3 people found this review helpful.

.

This Stores customer service is HORRIBLE.A select few employees are beyond rude.Especially those certain employees "In Charge"I will never EVER shop here again!!!!I use to go in and buy Salt Water supplies and fish but NEVER again!!!! i suggest you all take your business else where. for the sake of yourself,your wallet and your fishes.- Disgusted Customer

1
★☆☆☆☆

This Stores customer service is HORRIBLE.A select few employees are beyond rude.Especially those certain employees "In Charge"I will never EVER shop here again!!!!I use to go in and buy Salt Water supplies and fish but NEVER again!!!! i suggest you all take your business else where. for the sake of yourself,your wallet and your fishes.- Disgusted Customer

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0 out of 4 people found this review helpful.

.

This store has a huge selection of quality dog foods personaly I like buying the Nutro Natural Choice. my dogs love it and they usually have sales on this brand. Im glad I found ths store about 8 years ago and i like going there whenever i can. It is true about the cashier. Shes the skinny snobby one out of all of the cashiers. I usually go to the line where another cashier is ringing up if availbable. I had a bad experience with her one night when i asked her a question in spanish and she snobbily replied that she didnt speak spanish so i asked her in english and instead of helping me out she asked another girl to answer my question. If you ever want to make a big purchase its better to ask for Junne, shes very nice and helpful. Her dad no longer works there but she is just as professional. I also like their older staff. they are very knowlegeble and friendly.

4
★★★★☆

This store has a huge selection of quality dog foods personaly I like buying the Nutro Natural Choice. my dogs love it and they usually have sales on this brand. Im glad I found ths store about 8 years ago and i like going there whenever i can. It is true about the cashier. Shes the skinny snobby one out of all of the cashiers. I usually go to the line where another cashier is ringing up if availbable. I had a bad experience with her one night when i asked her a question in spanish and she snobbily replied that she didnt speak spanish so i asked her in english and instead of helping me out she asked another girl to answer my question. If you ever want to make a big purchase its better to ask for Junne, shes very nice and helpful. Her dad no longer works there but she is just as professional. I also like their older staff. they are very knowlegeble and friendly.

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3 out of 3 people found this review helpful.

.

I have been coming to this store for about 5 years now and they keep getting better and better. They seem to be getting new staff all the time and its sometimes frustraring to be helped by a new employee. Some of the cashiers are not too professional either, the other day I was being rung up by a tall skinny girl who seemed mad that i questioned the price on fish she was ringing me up for. she should not be up there with that kind of attitude she gives the store a negative feeling. Some of the older more mature staff are very profesional and are always glad to help. The are very competitive in prices and they run promotions all the time. Overall it is a good store with everything you need. the owners and theyre new management are super friendly and proffesional. Try to find one of them first if you need straight answers or try to find that cool dude with the purple hair for good service. i always go to him when i need fast service with a good laugh.

4
★★★★☆

I have been coming to this store for about 5 years now and they keep getting better and better. They seem to be getting new staff all the time and its sometimes frustraring to be helped by a new employee. Some of the cashiers are not too professional either, the other day I was being rung up by a tall skinny girl who seemed mad that i questioned the price on fish she was ringing me up for. she should not be up there with that kind of attitude she gives the store a negative feeling. Some of the older more mature staff are very profesional and are always glad to help. The are very competitive in prices and they run promotions all the time. Overall it is a good store with everything you need. the owners and theyre new management are super friendly and proffesional. Try to find one of them first if you need straight answers or try to find that cool dude with the purple hair for good service. i always go to him when i need fast service with a good laugh.

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1 out of 3 people found this review helpful.

.

pet supreme is a great place to shop for ur pet and get information about any questions u have related to ur pet. And any other questionsu have reggarding food or vaccinations u need for ur cat /dog

4
★★★★☆

pet supreme is a great place to shop for ur pet and get information about any questions u have related to ur pet. And any other questionsu have reggarding food or vaccinations u need for ur cat /dog

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3 out of 3 people found this review helpful.

.

My whole family has been coming to this store for years,the service used to be great but lately I been disappointed by the way I was treated by one of the employees, I had an issue with him about a price check, I asked to speak to the manager and he was very rude and unprofessional, I felt uncomfortable until another employee resolved my problem, I know the owner because i shop often there, and they are nice, respectfull andhard working people,but I would recomed if you are going to shop there to avoid the manager,other wise they have a great selection of dog food,dog treats,and they recently opened a pet grooming.

3
★★★☆☆

My whole family has been coming to this store for years,the service used to be great but lately I been disappointed by the way I was treated by one of the employees, I had an issue with him about a price check, I asked to speak to the manager and he was very rude and unprofessional, I felt uncomfortable until another employee resolved my problem, I know the owner because i shop often there, and they are nice, respectfull andhard working people,but I would recomed if you are going to shop there to avoid the manager,other wise they have a great selection of dog food,dog treats,and they recently opened a pet grooming.

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3 out of 3 people found this review helpful.

.

I have been going to this store for years. The recent remodeling has greatly improved the quality of the store. What I buy is tropical fish, however, this store has a tremendous selection of salt water fish.
Make sure you get the sale prices at the store. There are times when they put the tropical fish at 30% off and that beats the competition. They have pretty decent prices on starter combo tanks.
We also buy cat food and cat toys there.
One other thing - They have pretty good Customer Service. The staff is willing to help you.

4
★★★★☆

I have been going to this store for years. The recent remodeling has greatly improved the quality of the store. What I buy is tropical fish, however, this store has a tremendous selection of salt water fish.
Make sure you get the sale prices at the store. There are times when they put the tropical fish at 30% off and that beats the competition. They have pretty decent prices on starter combo tanks.
We also buy cat food and cat toys there.
One other thing - They have pretty good Customer Service. The staff is willing to help you.

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3 out of 3 people found this review helpful.

.

This store irresponsibly allows their guinea pigs and rabbits to breed (there are enough being euthanized in shelters every single day, as it is). The last time I was in there, there was a cockateil (or small parrot-type bird) laying dead on the bottom of his cage. I will never return to this store.

2
★★☆☆☆

This store irresponsibly allows their guinea pigs and rabbits to breed (there are enough being euthanized in shelters every single day, as it is). The last time I was in there, there was a cockateil (or small parrot-type bird) laying dead on the bottom of his cage. I will never return to this store.

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0 out of 3 people found this review helpful.

.

I have 3 cats so I go through a lot of cat food. Pet Supreme is right down the street from me and they are always willing to help me find the big bags of cat food I prefer and will cheerfully help me carry it out the car. They have a whole aisle devoted to cat toys and treats. Nice folks. For frequent buyers, they have a frequent buyer program where after buying 10 bags you get an 11th free. They also host low-cost vaccination clinics on a regular basis.

PROS: Large warehouse type store, huge selection
CONS: Sometimes it gets very crowded.

4
★★★★☆

I have 3 cats so I go through a lot of cat food. Pet Supreme is right down the street from me and they are always willing to help me find the big bags of cat food I prefer and will cheerfully help me carry it out the car. They have a whole aisle devoted to cat toys and treats. Nice folks. For frequent buyers, they have a frequent buyer program where after buying 10 bags you get an 11th free. They also host low-cost vaccination clinics on a regular basis.

PROS: Large warehouse type store, huge selection
CONS: Sometimes it gets very crowded.

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3 out of 3 people found this review helpful.