Lowe's

★★★★☆
  • 13325 Beach Blvd

    Westminster, CA 92683

    Map & Directions
  • 714-799-0230

Home & Garden

Home & Garden
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At first, I was going to write a very negative review, but I decided that someone actually trying to help me changes that situation. We had a window installed in our bedroom in July of 2009. As of January 7, 2010, it is still unfinished with no trim on the inside. Not only does it look ugly with the insulation hanging out, there is a slight draft. (Winter time by a body of water is no fun). Anyway, after several calls and someone telling me "We called and left messages" and when I asked "What number did you call?" and my number wasn't even listed in their database, I got super upset. But, today I called and spoke with Greg Lovett and he assured me the trim will be reordered and we will get our window finished ASAP. So the main point is, if you are working with the millworks department and have a door or window to be installed DOUBLE and TRIPLE check they have your information and don't forget to follow-up. You could end up having a 6 month unfinished project like us.

3
★★★☆☆

At first, I was going to write a very negative review, but I decided that someone actually trying to help me changes that situation. We had a window installed in our bedroom in July of 2009. As of January 7, 2010, it is still unfinished with no trim on the inside. Not only does it look ugly with the insulation hanging out, there is a slight draft. (Winter time by a body of water is no fun). Anyway, after several calls and someone telling me "We called and left messages" and when I asked "What number did you call?" and my number wasn't even listed in their database, I got super upset. But, today I called and spoke with Greg Lovett and he assured me the trim will be reordered and we will get our window finished ASAP. So the main point is, if you are working with the millworks department and have a door or window to be installed DOUBLE and TRIPLE check they have your information and don't forget to follow-up. You could end up having a 6 month unfinished project like us.

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Dane, who works in the nursery, is VERY knowledgeable and helpful. He is very experienced and provides excellent customer service. He helped my daughter and me select a lot of plants over the weekend and when I called him at the store today to ask for suggestions for a particular area that does not get much sun he immediately made several suggestions then offered to check to see what else they might have in stock and call me back. He's great.

5
★★★★★

Dane, who works in the nursery, is VERY knowledgeable and helpful. He is very experienced and provides excellent customer service. He helped my daughter and me select a lot of plants over the weekend and when I called him at the store today to ask for suggestions for a particular area that does not get much sun he immediately made several suggestions then offered to check to see what else they might have in stock and call me back. He's great.

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I bought a Grill at Lowe's that really never seemed to work well. Finally, after I had faced several embarrassing events when the grill stopped working and company was over for dinner, I told Lowe's and they never offered to replace the grill or even the regulator. In fact, they did not even have a regulator that fit. I finally found a regulator elsewhere and fixed the grill myself. For the first time since I bought the grill, it finally worked. I should not have to pay for parts and spend my time working on a grill that should work.

2
★★☆☆☆

I bought a Grill at Lowe's that really never seemed to work well. Finally, after I had faced several embarrassing events when the grill stopped working and company was over for dinner, I told Lowe's and they never offered to replace the grill or even the regulator. In fact, they did not even have a regulator that fit. I finally found a regulator elsewhere and fixed the grill myself. For the first time since I bought the grill, it finally worked. I should not have to pay for parts and spend my time working on a grill that should work.

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Since we do a lot of home improvement jobs, we are constantly in this store. I can count on 1 hand the amount of times we've been there with questions & someone actually knew what we were talking about & could help us. You would think we would learn & go someplace else, but because we like their selection & quality of goods available, we keep going back. I guess people with a lack of smarts need to have jobs, too, just wish they would learn their jobs after a while.

PROS: Great variety & quality of goods.
CONS: Too many young people who don't know about the products they sell.

3
★★★☆☆

Since we do a lot of home improvement jobs, we are constantly in this store. I can count on 1 hand the amount of times we've been there with questions & someone actually knew what we were talking about & could help us. You would think we would learn & go someplace else, but because we like their selection & quality of goods available, we keep going back. I guess people with a lack of smarts need to have jobs, too, just wish they would learn their jobs after a while.

PROS: Great variety & quality of goods.
CONS: Too many young people who don't know about the products they sell.

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I love to shop here. It so close to my house and they are always has everything in stock. Their customer services are friendly and helpful. Their parking are great because they even have a contractor entrance on the side back of the store. It so convinces, easy to enter, and never packed with normal customers.

5
★★★★★

I love to shop here. It so close to my house and they are always has everything in stock. Their customer services are friendly and helpful. Their parking are great because they even have a contractor entrance on the side back of the store. It so convinces, easy to enter, and never packed with normal customers.

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I have purchased many home improve items from Lowes over the last 3 years and can honestly say that the quality of service is rapidly declining. Over the last 2 years, my purchases have been arriving without proper shipping packaging and waiting for a very long time because they only have one delivery driver. One experience was when I had ordered 50 2X4 flanks but they delivered 2X6 instead. I had to call and after many conversations before they agreed to come down and pick up the item. Because of the situation, it makes me delay the project for two weeks. I feel the quality and ethics of the company is rapidly declining and would hesitate to make any more purchases.

2
★★☆☆☆

I have purchased many home improve items from Lowes over the last 3 years and can honestly say that the quality of service is rapidly declining. Over the last 2 years, my purchases have been arriving without proper shipping packaging and waiting for a very long time because they only have one delivery driver. One experience was when I had ordered 50 2X4 flanks but they delivered 2X6 instead. I had to call and after many conversations before they agreed to come down and pick up the item. Because of the situation, it makes me delay the project for two weeks. I feel the quality and ethics of the company is rapidly declining and would hesitate to make any more purchases.

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Like any other Lowes, this one got everything you need to fix any part of your house. The place got plenty of parking. It is big, I got lost once. The workers are very helpful. They will answer any question you got and take time helping you. However, the only Con is that there isn't allots of worker. I think they need to hire more workers. You can barely find any free during the weekend and it one worker for every 5 isle.

4
★★★★☆

Like any other Lowes, this one got everything you need to fix any part of your house. The place got plenty of parking. It is big, I got lost once. The workers are very helpful. They will answer any question you got and take time helping you. However, the only Con is that there isn't allots of worker. I think they need to hire more workers. You can barely find any free during the weekend and it one worker for every 5 isle.

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I always drop by Lowes on the weekend because of their Cleance. Oh boy, when Lowes put the item on cleance, it like 50%+ off. I saved alots of money buying cleanance item. I save on an average of $10 to $300; it all depend on what the item is. The parking aren't that bad either, even though Lowes is located next to a Walmart.

5
★★★★★

I always drop by Lowes on the weekend because of their Cleance. Oh boy, when Lowes put the item on cleance, it like 50%+ off. I saved alots of money buying cleanance item. I save on an average of $10 to $300; it all depend on what the item is. The parking aren't that bad either, even though Lowes is located next to a Walmart.

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