Frontier Ford

★★★★☆
  • 3701 Stevens Creek Blvd

    Santa Clara, CA 95051

    Map & Directions
  • 408-241-1800

Automotive

Automotive
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Eldin did a excellent job. Thanks

5
★★★★★

Eldin did a excellent job. Thanks

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Tayo was professional and had great follow through. My vehicle was completed in a timely manner and I was updated.

5
★★★★★

Tayo was professional and had great follow through. My vehicle was completed in a timely manner and I was updated.

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.

Great service and respectable reps, without trying to upsell me on things I don't need.

5
★★★★★

Great service and respectable reps, without trying to upsell me on things I don't need.

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Always a great experiencen

5
★★★★★

Always a great experiencen

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This place is horrible! Don't waste you time even talking to these people. They'll tell you anything and everything you want to hear! Once you start doing business, they won't negotiate with you at all! These are not just the sales associates but the managers as well. After agreeing with one of the representatives to do a dealer trade, the next day they refused it. They ended up telling me to go fly in another state to the other dealer and get it myself. NO JOKE!!! They just lied to me to get me to their dealership, in order to try to sell me cars I didn't want on their lot. Which their inventory SUCKS because they don't have any top of line models. They weren't willing to give me any FORD REBATES and the DISCOUNTS they were marketing because they were losing money. It's that the case, then don't advise then...wtf. This is after negotiating over three months on everything! After 10 minutes, I told them forget...and don't try to sell me a car I don't want. I didn't bother wasting anymore time because it was obvious they were trying to hussle me. I ended up going to another Ford towards east bay, and thank goodness I did. I got the car I wanted for about $2,500 off on a 2011, better than what Stevens Creek Ford was ever offering for the same model. I got the exact car I wanted for a better price, than what I was even looking for to begin with.

1
★☆☆☆☆

This place is horrible! Don't waste you time even talking to these people. They'll tell you anything and everything you want to hear! Once you start doing business, they won't negotiate with you at all! These are not just the sales associates but the managers as well. After agreeing with one of the representatives to do a dealer trade, the next day they refused it. They ended up telling me to go fly in another state to the other dealer and get it myself. NO JOKE!!! They just lied to me to get me to their dealership, in order to try to sell me cars I didn't want on their lot. Which their inventory SUCKS because they don't have any top of line models. They weren't willing to give me any FORD REBATES and the DISCOUNTS they were marketing because they were losing money. It's that the case, then don't advise then...wtf. This is after negotiating over three months on everything! After 10 minutes, I told them forget...and don't try to sell me a car I don't want. I didn't bother wasting anymore time because it was obvious they were trying to hussle me. I ended up going to another Ford towards east bay, and thank goodness I did. I got the car I wanted for about $2,500 off on a 2011, better than what Stevens Creek Ford was ever offering for the same model. I got the exact car I wanted for a better price, than what I was even looking for to begin with.

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This place is horrible! Don't waste you time even talking to these people. Once you start doing business, they won't negotiate with you at all! After agreeing with one of the representatives to do a dealer trade, the next day they refused

0
★☆☆☆☆

This place is horrible! Don't waste you time even talking to these people. Once you start doing business, they won't negotiate with you at all! After agreeing with one of the representatives to do a dealer trade, the next day they refused

.

I did a lot of shopping around before I purchased my current truck. I really appreciated the time they spent trying to match a vehicle to my options preferences. They were able to locate a truck on another lot, and to get it for me for a fair price.

The convenience of their location (on my way home) takes a lot of hassles out of any service issues I have had. I also like the email reminders of upcoming service specials and sales.

4
★★★★☆

I did a lot of shopping around before I purchased my current truck. I really appreciated the time they spent trying to match a vehicle to my options preferences. They were able to locate a truck on another lot, and to get it for me for a fair price.

The convenience of their location (on my way home) takes a lot of hassles out of any service issues I have had. I also like the email reminders of upcoming service specials and sales.

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Review Partner
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I don't like to write negative reviews but the customer service at Frontier Ford is very poor. My husband and I were looking to buy a car. We were with a salesperson who seemed nice but possibly new. As we came back from a test drive, we

0
★☆☆☆☆

I don't like to write negative reviews but the customer service at Frontier Ford is very poor. My husband and I were looking to buy a car. We were with a salesperson who seemed nice but possibly new. As we came back from a test drive, we

.

Frontier Fords is an incredible dealership! I have always loved Fords and was looking for new vehicle recently. The dealership is amazing. The salesmen are polite and do an great job helping put you in the vehicle that YOU want. I got the

2
★★★★★

Frontier Fords is an incredible dealership! I have always loved Fords and was looking for new vehicle recently. The dealership is amazing. The salesmen are polite and do an great job helping put you in the vehicle that YOU want. I got the

.

Frontier Ford is very thorough with the information and the salesperson follows up promptly. The people there are very pleasant to work with, too. I bought a Ford C-Max 2015 and I'm happy with my purchase. This dealership has good

2
★★★★★

Frontier Ford is very thorough with the information and the salesperson follows up promptly. The people there are very pleasant to work with, too. I bought a Ford C-Max 2015 and I'm happy with my purchase. This dealership has good

.

Loved everything about the car to the test drive to the buying experience.

2
★★★★★

Loved everything about the car to the test drive to the buying experience.

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they definitely is being underrated. This ford is amazing!

2
★★★★★

they definitely is being underrated. This ford is amazing!

.

The Internet Department was great! I inquired online and someone called and emailed me immediately. Answered all my questions and when I came in to check out their inventory, no one made me feel pressured. I test drove 3 cars! Salesman was

2
★★★★★

The Internet Department was great! I inquired online and someone called and emailed me immediately. Answered all my questions and when I came in to check out their inventory, no one made me feel pressured. I test drove 3 cars! Salesman was

.

I don't know why the reviews are not high about this dealership. They have President's Award. They follow up thoroughly, and told me I can come in anytime to ask questions about this new sync system.

2
★★★★★

I don't know why the reviews are not high about this dealership. They have President's Award. They follow up thoroughly, and told me I can come in anytime to ask questions about this new sync system.

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I didn't buy my car here, so I don't know about the sales side, but the service department is excellent! I drive farther to this dealership so I don't have to deal with the other local dealerships.

2
★★★★★

I didn't buy my car here, so I don't know about the sales side, but the service department is excellent! I drive farther to this dealership so I don't have to deal with the other local dealerships.

.

This place is horrible! Don't waste you time even talking to these people. They'll tell you anything and everything you want to hear! Once you start doing business, they won't negotiate with you at all! These are not just the sales

0
★☆☆☆☆

This place is horrible! Don't waste you time even talking to these people. They'll tell you anything and everything you want to hear! Once you start doing business, they won't negotiate with you at all! These are not just the sales

.

This is one place where you see the perfect stereotype of car dealers. The inevitable "What can I do to make you walk out of here with a car?" and the frequent prodding and pushing to make a decision and the inexplicable delays in going in

0
★☆☆☆☆

This is one place where you see the perfect stereotype of car dealers. The inevitable "What can I do to make you walk out of here with a car?" and the frequent prodding and pushing to make a decision and the inexplicable delays in going in

 

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