Sprint Pcs

★★☆☆☆

About Sprint Pcs

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  • Cellular Phone Companies

Communications & Utilities

Communications & Utilities
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Cellular Fantasy

12201 Wilshire Blvd Los Angeles, CA

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Cellular Expo

2399 Westwood Blvd Los Angeles, CA

2.0 1
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I've been a Sprint PCS customer for at least 7 years. Their customer service has never been great. In fact, it's usually pretty crappy (although, I'll admit they are getting better and more automated). What surprised me with this location, is that it's crappy service in Beverly Hills! I thought people were catered to in BH! You don't want to get the wrong person/rich person upset, right? Well, they were equally rude to all cusomers the day I walked in to this location. I didn't see a single person walk out the door satisfied with their service. Not only were they rude, the didn't help. I ended up having to call their phone people to get my issue resolved. The positive outcome was the person on the phone gave me a $20 credit for my troubles. I thought it was a nice gesture

PROS:
CONS: parking difficult, service not helpful or friendly

2
★★☆☆☆

I've been a Sprint PCS customer for at least 7 years. Their customer service has never been great. In fact, it's usually pretty crappy (although, I'll admit they are getting better and more automated). What surprised me with this location, is that it's crappy service in Beverly Hills! I thought people were catered to in BH! You don't want to get the wrong person/rich person upset, right? Well, they were equally rude to all cusomers the day I walked in to this location. I didn't see a single person walk out the door satisfied with their service. Not only were they rude, the didn't help. I ended up having to call their phone people to get my issue resolved. The positive outcome was the person on the phone gave me a $20 credit for my troubles. I thought it was a nice gesture

PROS:
CONS: parking difficult, service not helpful or friendly

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