Washington Mutual

★★★★☆

About Washington Mutual

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  • Finance
  • Banks

Finance

Finance
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3.5 2
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Usually when you go into a bank, there is an island for organizing paperwork for transactions and there is one line for the long table which seats several bankers on the other side. This Washington Mutual is different. The bankers are on little islands all over the branch. There is also a movie playing so you have something to look at while you are waiting.

4
★★★★☆

Usually when you go into a bank, there is an island for organizing paperwork for transactions and there is one line for the long table which seats several bankers on the other side. This Washington Mutual is different. The bankers are on little islands all over the branch. There is also a movie playing so you have something to look at while you are waiting.

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The North Park branch of Washington Mutual has decent customer service but there is always a wait to see a teller or representative. Simply put, if you're in a hurry and need to do anything other than use an ATM, you might want to try a different branch. The wait for an account representative, either to open, close, or make changes to an account, or to solve a problem, is often upwards of 30 minutes.
The location is convenient for North Park residents, although parking is somewhat limited. There is a lot with free parking off of Ohio Street, or you can park on 30th. There are walk-up ATM machines in the front of the building, on 30th St., and a drive-thru as well as walk-up ATMs in the back ,on the Ohio St. side.

3
★★★☆☆

The North Park branch of Washington Mutual has decent customer service but there is always a wait to see a teller or representative. Simply put, if you're in a hurry and need to do anything other than use an ATM, you might want to try a different branch. The wait for an account representative, either to open, close, or make changes to an account, or to solve a problem, is often upwards of 30 minutes.
The location is convenient for North Park residents, although parking is somewhat limited. There is a lot with free parking off of Ohio Street, or you can park on 30th. There are walk-up ATM machines in the front of the building, on 30th St., and a drive-thru as well as walk-up ATMs in the back ,on the Ohio St. side.

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