PTS Furniture

★★★☆☆
  • 250 Conejo Ridge Ave

    Thousand Oaks, CA 91361

    Map & Directions
  • 805-496-4804

Home & Garden

Home & Garden
More choices in Thousand Oaks:
Resultset_next

Model Interiors

1171 Tourmaline Dr Newbury Park, CA

Resultset_next

Camarillo Mattress Warehouse

2177 Pickwick Dr Camarillo, CA

2.5 2
Hi! Sign in to let us know how PTS Furniture was?
Write a Review
.

This place started out as the Pool Table Store. Sometime after they started selling furniture, they changed their name to PTS Furniture. It seems that now pool tables are just a sideline for them.

My recent experience with a pool table installation was a comedy of errors. The guys that do the installation are the same guys that deliver their furniture. As far as I know they only have two installers. In my opinion, they don??t know the difference between installing a pool table and a dining room table. Obviously there is a BIG difference.

?I had to tell them the joints in the slate were not even or smooth.
?I had to tell them there were loose threads under the felt that you could feel (twice).
?I had to tell them the pockets were not installed properly. Balls actually fell though the web in the pockets to the floor.
?I had to tell them which rail to install at the head of the table.
?They used the salvage on the felt where the Simonis name was actually visible on one of the bumpers. I had to tell them that it was unacceptable.
?The felt at the pockets had rough loose frayed felt. I had to tell them it was unacceptable.

I guess my point is, If they knew what they were doing; none of the above conversation would have been necessary. To top it off when they were installing the bumpers in the rails they scratched one of the rails and had to send it off to Texas to be refinished.

In addition, the owner didn??t want to honor the manufacturers warranty even though it is clearly stated on the manufacturers website.

Bottom line, if you are considering buying a pool table, my recommendation is go to someone whose main business is pool tables, not a sideline.

1
★☆☆☆☆

This place started out as the Pool Table Store. Sometime after they started selling furniture, they changed their name to PTS Furniture. It seems that now pool tables are just a sideline for them.

My recent experience with a pool table installation was a comedy of errors. The guys that do the installation are the same guys that deliver their furniture. As far as I know they only have two installers. In my opinion, they don??t know the difference between installing a pool table and a dining room table. Obviously there is a BIG difference.

?I had to tell them the joints in the slate were not even or smooth.
?I had to tell them there were loose threads under the felt that you could feel (twice).
?I had to tell them the pockets were not installed properly. Balls actually fell though the web in the pockets to the floor.
?I had to tell them which rail to install at the head of the table.
?They used the salvage on the felt where the Simonis name was actually visible on one of the bumpers. I had to tell them that it was unacceptable.
?The felt at the pockets had rough loose frayed felt. I had to tell them it was unacceptable.

I guess my point is, If they knew what they were doing; none of the above conversation would have been necessary. To top it off when they were installing the bumpers in the rails they scratched one of the rails and had to send it off to Texas to be refinished.

In addition, the owner didn??t want to honor the manufacturers warranty even though it is clearly stated on the manufacturers website.

Bottom line, if you are considering buying a pool table, my recommendation is go to someone whose main business is pool tables, not a sideline.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I have purchased several pieces of furniture at PTS and would recommend it to anyone in the market.

The prices are in line with other shops and the staff is very helpful. Good quality and good prices.

They also commit to times and follow through.

4
★★★★☆

I have purchased several pieces of furniture at PTS and would recommend it to anyone in the market.

The prices are in line with other shops and the staff is very helpful. Good quality and good prices.

They also commit to times and follow through.

Was this review helpful to you?
Ratings_icons Ratings_icons

 

Wait, you're the expert.

If you've been to or used PTS Furniture, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review