Footaction Usa

I tried to call the store in Hattiesburg, MS 2-04-08
> and
> received no answer. I did try a few more times until 9:00 pm when the
> store
> closed for the business day.
>
> I tried again 2-05-08, starting about 8:00 pm and called non stop for 25
> minutes before some lady in the back office answered the phone and went to
> the front of the store to get a clerk to simply check a SKU number. I
> thought I called a bar, loud music, laughing, and this did not seem to be
> a
> professional place of business. The lady on the phone had an attitude like
> I
> was bothering her party and said " we do not have any Melo shoes and she
> had
> no idea what store did". I could tell from the attitude she did not care
> what store had what item.
>
> I am simply looking for a high top pair of sneakers to wear to work. I do
> not care what brand, and do not care what price. I just need the most
> protection to the foot and ankles. What a customer is looking for might be
> a
> question a clerk might need to ask not to mention the telephone needs to
> be
> answered.
>
> Needless to say, I will not be purchasing anything from this Hattiesburg, MS
> store and after this experience, I will probably never purchase from
> Footaction.

I bought my son a $100 pair of Nike sneakers eight days ago at my local mall. They are falling apart and they refused to give me a refund. My only option was to buy another pair which my son did not want, nor did he find another pair which he liked. I have filed a very nasty formal complaint with their corporate office via email. I left with the sneakers and bought a pair my son liked at the Sports Authority. Don't ever do business with the crooks. Personally, I like to get kissed when I get %$@#ed!

Foot Action sent me the wrong pair of shoes on an online order. They then made no attempt to replace the the pair and over the next 3 weeks I had to dilligently send them e-mails to have the correct pair mailed to me with the promise that they would pick up the shipping.
After they recieved the incorrect shoes (return) with the postage reciept and directions they either ignored it or lost the reciept probably in the hope that I didn't have another copy of that reciept.
I followed up with e-mails with the receipt to their customer service dept and managers but with no response. 5 e-mails over a 3 week period.
The shoes ended up costing me way more than what I would have paid for from a retail store after all the shipping and duties.

DO NOT DEAL WITH FOOT ACTION IT'S NOT WORTH THE GRIEF

This store is a very large shoe store and clothing store. They carry all the latest jordans for women, mens and kids. They don't carry kids sizes to size 7. I am surprised that this stores size 7 is an adult size where adult shoes are much more expensive. Other shoe stores has size 7 as a kid size so I go elsewhere when shopping for shoes for my son.

I LIKE COMING TO FOOTACTION BECAUSE THEY HAVE REALLY GOOD SERVICE EVERYONE IS ALWAYS WILLING TO HELP AND THEY HAVE A BIG VARIETY FOR EVERYONE IN THE FAMILY.

footaction is a great shoe store. They sell a lot of different shoes. You can find just about every brand name .The employees are very helpful. They also sell jerseys, tshirts, sweats, hats, and jackets. The prices are reasonable. The store itself is very nice.

I really like the selection at this store and the coupons - if you know someone that works here get a friends and family coupon for great savings! They also have good Nike clothes for Christmas - but only during the holidays

This is another shoe store at serramonte mall. A bigger shoe store than the other stores in the mall. They have about the same selections as any other popular shoe stores. This store is much busier specially during the holidays. Staffed with teenagers so don't expect too much when it comes to customer service. The times I have shopped here I see the salespeople talking with their friends.

footaction is a great sneaker store. They sell a lot of different basketball and casual shoes. You buy converses, adidas, nike, puma, and other popular brands. The employees are very helpful. They also sell jerseys, tshirts, sweats, hats, and jackets. The prices are reasonable. The store itself is very nice.