Best Western Plus Gateway Hotel Santa Monica

★★☆☆☆
  • 1920 Santa Monica Blvd

    Santa Monica, CA 90404

    Map & Directions
  • 310-829-9100

About Best Western Plus Gateway Hotel Santa Monica

Categories
  • Hotels & Motels
Hours
M-Su 24hr
Phones
  • Fax (310-829-9211)

Hotels & Travel

Hotels & Travel
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I made a reservation on-line and even called the day prior to check-in to confirm the reservation and reiterate we would be checking in late. We arrived late Friday night as scheduled and they had no record of the reservation. Then they said they had no rooms available and tried to put us in another Best Western in a worse location. It was horrible. I was so upset and refused accept the 'other' Best Western. Miraculously, they found two rooms and were able to work it out, but it took a lot of time to get them to cooperate. Very frustrating and lesson learned.

2
★★☆☆☆

I made a reservation on-line and even called the day prior to check-in to confirm the reservation and reiterate we would be checking in late. We arrived late Friday night as scheduled and they had no record of the reservation. Then they said they had no rooms available and tried to put us in another Best Western in a worse location. It was horrible. I was so upset and refused accept the 'other' Best Western. Miraculously, they found two rooms and were able to work it out, but it took a lot of time to get them to cooperate. Very frustrating and lesson learned.

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Message from Best Western Plus Gateway Hotel Santa Monica

At the Best Western Plus Gateway Hotel Santa Monica you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Gateway Hotel Santa Monica will stand out among other hotels in Santa Monica, CA. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Gateway Hotel Santa Monica will provide you with the superior customer service that you are used to at any Best Western hotel.

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