Walnut Inn & Suites

★★★☆☆

About Walnut Inn & Suites

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Hours
Mon. - Sun. 24 Hours

Hotels & Travel

Hotels & Travel
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3.4 5
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This place doesn't deserve one star. It has THE WORST customer service I have ever encountered in my life. I noticed something off when I noticed that the front desk has a protective shield like a bank that the front desk guy was behind. He was grumpy and didn't go out of his way to make me feel welcome. He perked up when I paid cash for a 3 night stay.

After receiving the room key, I was walking out and noticed that someone had driven up and honked, seemed to be waiting for someone. Then I proceeded to my room. When I came to pass the waiting car, the female driver (she doesn't deserve to be called a lady) accused, "You're in my parking spot. You need to move."

"Excuse me?" astonished, I said, "I was here first and the parking spot is unmarked." The space next to my car was vacant and lots more vacant spaces in the parking lot.

"That first spot is for managers and you need to move," the female demanded.

"Oh, so, you're a manager?" I asked. "The space is unmarked and I'm not going to be there long, I just paid for my stay for 3 days. I'm just going to unload and be on my way."

"You need to move," the female "manager" rudely demanded again.

Now I was truly offended. "I just paid for 3 nights and you want me to move my car?! Fine, you can have 'your' spot and I'll take my business elsewhere!!!!!"

"Fine!" the female screeched.

So I went back to the lobby. Explained to the guy what just happened and demanded my money back. Thankfully, he gave it back. The only thing he said was, "Yeah, that spot is for managers." He didn't have a problem with it when I first walked in. Think he might be the henpecked husband--no wonder why he's seems depressed and grumpy! Left that hellish place and will never go back again. The worst service I have ever experienced! So glad I will never again have to deal with that female who is one of the rudest persons I've ever met! And, I'm being nice!

I went next door to Wayside Motel. Now that's a business that knows how to treat customers! Much cheaper with a decent room too!

1
★☆☆☆☆

This place doesn't deserve one star. It has THE WORST customer service I have ever encountered in my life. I noticed something off when I noticed that the front desk has a protective shield like a bank that the front desk guy was behind. He was grumpy and didn't go out of his way to make me feel welcome. He perked up when I paid cash for a 3 night stay.

After receiving the room key, I was walking out and noticed that someone had driven up and honked, seemed to be waiting for someone. Then I proceeded to my room. When I came to pass the waiting car, the female driver (she doesn't deserve to be called a lady) accused, "You're in my parking spot. You need to move."

"Excuse me?" astonished, I said, "I was here first and the parking spot is unmarked." The space next to my car was vacant and lots more vacant spaces in the parking lot.

"That first spot is for managers and you need to move," the female demanded.

"Oh, so, you're a manager?" I asked. "The space is unmarked and I'm not going to be there long, I just paid for my stay for 3 days. I'm just going to unload and be on my way."

"You need to move," the female "manager" rudely demanded again.

Now I was truly offended. "I just paid for 3 nights and you want me to move my car?! Fine, you can have 'your' spot and I'll take my business elsewhere!!!!!"

"Fine!" the female screeched.

So I went back to the lobby. Explained to the guy what just happened and demanded my money back. Thankfully, he gave it back. The only thing he said was, "Yeah, that spot is for managers." He didn't have a problem with it when I first walked in. Think he might be the henpecked husband--no wonder why he's seems depressed and grumpy! Left that hellish place and will never go back again. The worst service I have ever experienced! So glad I will never again have to deal with that female who is one of the rudest persons I've ever met! And, I'm being nice!

I went next door to Wayside Motel. Now that's a business that knows how to treat customers! Much cheaper with a decent room too!

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.

This place doesn't deserve one star. It has THE WORST customer service I have ever encountered in my life. I noticed something off when I noticed that the front desk has a protective shield like a bank that the front desk guy was behind.

3
★★★★★

This place doesn't deserve one star. It has THE WORST customer service I have ever encountered in my life. I noticed something off when I noticed that the front desk has a protective shield like a bank that the front desk guy was behind.

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The regular room is clean and there's a mini fridge and microwave. The bed is comfortable but the blanket not so much. It's ok. On the other hand, their suite is superb! I was surprise. It was really roomy. The jacuzzi in the room is big like you can fit 4 people.

3
★★★☆☆

The regular room is clean and there's a mini fridge and microwave. The bed is comfortable but the blanket not so much. It's ok. On the other hand, their suite is superb! I was surprise. It was really roomy. The jacuzzi in the room is big like you can fit 4 people.

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The make over on this property is just GORGEOUS.. The new owners have put a lot of my money and effort into this Hotel, its just the best Hotel in the area I would strongly suggest everyone to try to marvelously renovated Hotel... Nice rates for Beautiful spacious rooms..

4
★★★★☆

The make over on this property is just GORGEOUS.. The new owners have put a lot of my money and effort into this Hotel, its just the best Hotel in the area I would strongly suggest everyone to try to marvelously renovated Hotel... Nice rates for Beautiful spacious rooms..

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this place is pretty nice to stay in. its close to k-mart, and lots of other plces you just might want to go to. the price is very cheap just not the place.

3
★★★☆☆

this place is pretty nice to stay in. its close to k-mart, and lots of other plces you just might want to go to. the price is very cheap just not the place.

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