Toyota of Berkeley

★☆☆☆☆
  • 2400 Shattuck Ave

    Berkeley, CA 94704

    Map & Directions
  • 510-257-9363

Automotive

Automotive
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Art's Automotive

2871 San Pablo Ave Berkeley, CA

1.0 4
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We do NOT recommended buying a car from this dealership WITHOUT confirming the condition of the car at a third party mechanic shop.

We recently purchased a used car after being reassured that there is nothing major wrong with the car, and specifically told the car has been checked for leaks. Next day we took the car to our (trusted) mechanic to find a major leak from the transmission, and an obligatory for safety service charge of 500$...

Our mechanic also said that there is no way that any mechanic had previously checked on the car since the pool of oil underneath the car was impossible to be missed.

We went back to the young sales person who sold us the car. He admitted to previously telling us about the car having no leaks, but said there is nothing they can do now... mumbling something about their own mechanics failing to notice the leak.

I wouldn't trust these guys again nor recommended others to do so.

1
★☆☆☆☆

We do NOT recommended buying a car from this dealership WITHOUT confirming the condition of the car at a third party mechanic shop.

We recently purchased a used car after being reassured that there is nothing major wrong with the car, and specifically told the car has been checked for leaks. Next day we took the car to our (trusted) mechanic to find a major leak from the transmission, and an obligatory for safety service charge of 500$...

Our mechanic also said that there is no way that any mechanic had previously checked on the car since the pool of oil underneath the car was impossible to be missed.

We went back to the young sales person who sold us the car. He admitted to previously telling us about the car having no leaks, but said there is nothing they can do now... mumbling something about their own mechanics failing to notice the leak.

I wouldn't trust these guys again nor recommended others to do so.

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Nerver buy car from Toyota of Berkeley!
Theye double charged my extended warranty which was covered from previous owner but still sold to me for extra money.
I did not know this used car has extened warranty already.
They do not return phone calls. Where can I report this?

1
★☆☆☆☆

Nerver buy car from Toyota of Berkeley!
Theye double charged my extended warranty which was covered from previous owner but still sold to me for extra money.
I did not know this used car has extened warranty already.
They do not return phone calls. Where can I report this?

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We bought the ""extra"" protection for our GPS system (for $750 extra) for our Prius at the urging of our salesperson who said we could ""drive it into a river"" and we'd be covered. He said it was important as the ""screen"" (that controls EVERYTHING like radio, gps, heat, etc) ""breaks all the time"" and they cost ""3k"" to replace. He convinced us and we bit the bullet on the extra protection. Long story short, unit stopped working and they say they can ""fix"" it for $1600. Of course they same guy doesn't work there any more. What a joke.

0
★☆☆☆☆

We bought the ""extra"" protection for our GPS system (for $750 extra) for our Prius at the urging of our salesperson who said we could ""drive it into a river"" and we'd be covered. He said it was important as the ""screen"" (that controls EVERYTHING like radio, gps, heat, etc) ""breaks all the time"" and they cost ""3k"" to replace. He convinced us and we bit the bullet on the extra protection. Long story short, unit stopped working and they say they can ""fix"" it for $1600. Of course they same guy doesn't work there any more. What a joke.

Pros: Got taken....

Cons: Don't live up to what they said....

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Beware of these people.

I generally had a fine experience purchasing a vehicle from Toyota of Berkeley but it turned sour quickly.

We bought the "extra" protection for our GPS system (for $750 extra) for our Prius at the urging of our salesperson who said we could "drive it into a river" and we'd be covered. He said it was important as the "screen" (that controls EVERYTHING like radio, gps, heat, etc) "breaks all the time" and they cost "3k" to replace. He convinced us and we bit the bullet on the extra protection. Long story short, unit stopped working and they say they can "fix" it for $1600. Of course they same guy doesn't work there any more.

I tried to follow up with the service manager and only was told to pay in cash or pick up my unit. Thanks for the service!

1
★☆☆☆☆

Beware of these people.

I generally had a fine experience purchasing a vehicle from Toyota of Berkeley but it turned sour quickly.

We bought the "extra" protection for our GPS system (for $750 extra) for our Prius at the urging of our salesperson who said we could "drive it into a river" and we'd be covered. He said it was important as the "screen" (that controls EVERYTHING like radio, gps, heat, etc) "breaks all the time" and they cost "3k" to replace. He convinced us and we bit the bullet on the extra protection. Long story short, unit stopped working and they say they can "fix" it for $1600. Of course they same guy doesn't work there any more.

I tried to follow up with the service manager and only was told to pay in cash or pick up my unit. Thanks for the service!

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