Japan Arcade

★★★★☆

About Japan Arcade

3.5 4
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These are the new shopkeepers/attendants: Max (Asian guy), Rudy (Mexican guy), and Paris (Asian gal--the one and only). Between the three of them, Max and Rudy are the nicest, friendliest, most professional attendants there. Excellent customer service. Knows all the regulars that frequent the place, treats them all with respect, including myself, and they get the job done. When the machines eat your tokens (and that happens frequently, by the way) they'll quickly replace your token or tokens with a smile. Both of them make the place feel comfortable, a place to relax and enjoy the arcade experience, and just plain make it fun for all who come in. They deserve a big raise for their efforts.

As for Paris, this is my modified (read: politically correct, objective, the whole truth and nothing but the truth) review of this attendant. In my own personal experience, she is a curt and very straight-edged person. Basically, she doesn't smile--at all--to the best of MY knowledge whenever I am there. She keeps to herself and doesn't even say a basic 'hello' to the regular patrons that frequent the arcade. Now, I'm not expecting some flamboyant display of "welcome" but at least acknowledge with a smile or a nod, or even a hand motion to say hi, you know? Nope, not this girl. To put it plainly and succinctly in a few words, she makes you feel unwelcomed. Now, I understand that people have their bad days and working in customer service can be frequently stressful a lot of the times. I get it. I, myself, work in customer service. I--GET--IT. I will forgive a few "bad days" in a row of consecutive weeks but if it continues, that does say something about this person and it does say something to me as a regular patron and I assure you that it is NOT a positive one. Granted, to be fair, perhaps it was not her intention to give off this impression but nevertheless, I did and still have gotten this general impression of "Leave me alone. Go get your tokens, play, and then get the hell out."

I'm there almost every weekend, Saturday and Sunday, dumping 10-15 bucks almost every week and sometimes even in the middle of the week playing at the arcade, supporting an arcade that I grew up with since I was a kid despite the switching of owners and disgruntled employees, despite the machines being in utter disrepair most of the time (I just played the ones that did work to 'some' degree), despite it being quite dangerous at one point in the history of this arcade being a hotspot for gangs to hang out, I still came. I have been supportive of them through all the good and bad times.

But now, I am sorry to say, that I will not be coming back to this place again. I will not support a business who does not care about the patrons who frequent the place and who give their hard-earned money to a place where most of the machines are broken, not working properly, and eats tokens most of the time on any given week. I really, really CANNOT and DO NOT recommend this arcade AT ALL for the arcade experience.

And on top of that, I received a threat made to me by one of the supposed managers who calls himself, "the Black man" over a cell phone of the Asian gal who called him on me literally within minutes of me stepping into the arcade, which occurred yesterday July 21, 2012 at 6:35pm~ or so. He DEMANDED that I take down my negative review and write an apology to the arcade of my not-so-positive experience--that is to say, to change my Yelp review of my not-so-positive experience to a more positive-sounding one OR face a permanent ban. Well, I opted with "Door #2."

First of all, what manager of any business would tell a customer that? It's the equivalent of saying, "You better ONLY give us good reviews of this place or you're gonna get banned!!" Second of all, have the owners and/or managers of Japan Arcade stopped and wondered why I am writing a negative review? Have they stopped and wondered that perhaps there are issues with the machines or the service that aren't being addressed? Nope. This one, in particular, automatically assumed that I have a personal vendetta against this arcade and simply wanted to write a bad review. No. It's bad because the machines are broken and not working properly most of the time. Notwithstanding the curt service that I get from one of the employees, I can ignore that but when the machines themselves don't work, are broken, or are just too buggy too often, then we have a problem. After all, what's the point of having an arcade open if most of the good games aren't even working properly? Fix and maintain the machines there--all of them--on a consistent basis--every day if you have to but get it done--and maybe~ I'll revise my review to a more positive one but until then, my review still stands

I highly DO NOT recommend this place. Do not give your business to them.

1
★☆☆☆☆

These are the new shopkeepers/attendants: Max (Asian guy), Rudy (Mexican guy), and Paris (Asian gal--the one and only). Between the three of them, Max and Rudy are the nicest, friendliest, most professional attendants there. Excellent customer service. Knows all the regulars that frequent the place, treats them all with respect, including myself, and they get the job done. When the machines eat your tokens (and that happens frequently, by the way) they'll quickly replace your token or tokens with a smile. Both of them make the place feel comfortable, a place to relax and enjoy the arcade experience, and just plain make it fun for all who come in. They deserve a big raise for their efforts.

As for Paris, this is my modified (read: politically correct, objective, the whole truth and nothing but the truth) review of this attendant. In my own personal experience, she is a curt and very straight-edged person. Basically, she doesn't smile--at all--to the best of MY knowledge whenever I am there. She keeps to herself and doesn't even say a basic 'hello' to the regular patrons that frequent the arcade. Now, I'm not expecting some flamboyant display of "welcome" but at least acknowledge with a smile or a nod, or even a hand motion to say hi, you know? Nope, not this girl. To put it plainly and succinctly in a few words, she makes you feel unwelcomed. Now, I understand that people have their bad days and working in customer service can be frequently stressful a lot of the times. I get it. I, myself, work in customer service. I--GET--IT. I will forgive a few "bad days" in a row of consecutive weeks but if it continues, that does say something about this person and it does say something to me as a regular patron and I assure you that it is NOT a positive one. Granted, to be fair, perhaps it was not her intention to give off this impression but nevertheless, I did and still have gotten this general impression of "Leave me alone. Go get your tokens, play, and then get the hell out."

I'm there almost every weekend, Saturday and Sunday, dumping 10-15 bucks almost every week and sometimes even in the middle of the week playing at the arcade, supporting an arcade that I grew up with since I was a kid despite the switching of owners and disgruntled employees, despite the machines being in utter disrepair most of the time (I just played the ones that did work to 'some' degree), despite it being quite dangerous at one point in the history of this arcade being a hotspot for gangs to hang out, I still came. I have been supportive of them through all the good and bad times.

But now, I am sorry to say, that I will not be coming back to this place again. I will not support a business who does not care about the patrons who frequent the place and who give their hard-earned money to a place where most of the machines are broken, not working properly, and eats tokens most of the time on any given week. I really, really CANNOT and DO NOT recommend this arcade AT ALL for the arcade experience.

And on top of that, I received a threat made to me by one of the supposed managers who calls himself, "the Black man" over a cell phone of the Asian gal who called him on me literally within minutes of me stepping into the arcade, which occurred yesterday July 21, 2012 at 6:35pm~ or so. He DEMANDED that I take down my negative review and write an apology to the arcade of my not-so-positive experience--that is to say, to change my Yelp review of my not-so-positive experience to a more positive-sounding one OR face a permanent ban. Well, I opted with "Door #2."

First of all, what manager of any business would tell a customer that? It's the equivalent of saying, "You better ONLY give us good reviews of this place or you're gonna get banned!!" Second of all, have the owners and/or managers of Japan Arcade stopped and wondered why I am writing a negative review? Have they stopped and wondered that perhaps there are issues with the machines or the service that aren't being addressed? Nope. This one, in particular, automatically assumed that I have a personal vendetta against this arcade and simply wanted to write a bad review. No. It's bad because the machines are broken and not working properly most of the time. Notwithstanding the curt service that I get from one of the employees, I can ignore that but when the machines themselves don't work, are broken, or are just too buggy too often, then we have a problem. After all, what's the point of having an arcade open if most of the good games aren't even working properly? Fix and maintain the machines there--all of them--on a consistent basis--every day if you have to but get it done--and maybe~ I'll revise my review to a more positive one but until then, my review still stands

I highly DO NOT recommend this place. Do not give your business to them.

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This arcade, located in the Mitsuwa marketplace in downtown Los Angeles' Little Tokyo district, may be a bit worn, but it'll give you a workout! This arcade features mostly Japanese imported arcade games, including Taiko no Tatsujin (a taiko drum simulator - talk about toning up your biceps! This'll have you burning in no time!), a Japanese version of Dance Dance Revolution, complete with plenty of popular tunes from the series, a drum simulator (Drum Mania, I believe) and Guitar Freaks. It's got a version of Dancemaniaxx, which you play with your hands (kinda like the old Simon game!) and Keyboard Mania! It's even got a Pop'n Music game and a Beatmania III 7th Style machine. How can you go wrong? My guess is that this arcade is barely holding on in this mall, so they haven't been able to afford to upgrade most of the games in recent years as new versions come out, but the owner routinely maintains the games and tries to keep them in good working order. If something's not working correctly, just tell him and he'll see about fixing it asap! The beauty thing about this arcade is that, while the rest of the mall closes down (kinda creepy while you're in there), this arcade stays open until midnight most days. For the uninitiated, there are no worries about taking a first try on a dance game or Beatmania - the arcade, except occasionally on the weekend is nearly deserted, so you have free reign most of the time! There are also plenty of fighting and racing games there if you're into those. Parking is located in the Mitsuwa mall, so your car is pretty secure if you plan on being there late hours. I recommend it highly for some Japanese style arcade fun!

PROS: All Japanese Import Arcade Games!
CONS: The games are a bit worn, older versions, but they still work just fine.

4
★★★★☆

This arcade, located in the Mitsuwa marketplace in downtown Los Angeles' Little Tokyo district, may be a bit worn, but it'll give you a workout! This arcade features mostly Japanese imported arcade games, including Taiko no Tatsujin (a taiko drum simulator - talk about toning up your biceps! This'll have you burning in no time!), a Japanese version of Dance Dance Revolution, complete with plenty of popular tunes from the series, a drum simulator (Drum Mania, I believe) and Guitar Freaks. It's got a version of Dancemaniaxx, which you play with your hands (kinda like the old Simon game!) and Keyboard Mania! It's even got a Pop'n Music game and a Beatmania III 7th Style machine. How can you go wrong? My guess is that this arcade is barely holding on in this mall, so they haven't been able to afford to upgrade most of the games in recent years as new versions come out, but the owner routinely maintains the games and tries to keep them in good working order. If something's not working correctly, just tell him and he'll see about fixing it asap! The beauty thing about this arcade is that, while the rest of the mall closes down (kinda creepy while you're in there), this arcade stays open until midnight most days. For the uninitiated, there are no worries about taking a first try on a dance game or Beatmania - the arcade, except occasionally on the weekend is nearly deserted, so you have free reign most of the time! There are also plenty of fighting and racing games there if you're into those. Parking is located in the Mitsuwa mall, so your car is pretty secure if you plan on being there late hours. I recommend it highly for some Japanese style arcade fun!

PROS: All Japanese Import Arcade Games!
CONS: The games are a bit worn, older versions, but they still work just fine.

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If you're an arcade junkie, storm to this arcade! Although not large in size in comparison to other arcades, it keeps current with the machines, and also has classic favorites. Whether you're in need of killing some time, or hanging out with a friend, this is a fun place to spend a few hours at.

4
★★★★☆

If you're an arcade junkie, storm to this arcade! Although not large in size in comparison to other arcades, it keeps current with the machines, and also has classic favorites. Whether you're in need of killing some time, or hanging out with a friend, this is a fun place to spend a few hours at.

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Japan Arcade is located on the second story of the Little Tokyo mall at 3rd and Alameda and is open until 10pm during the week and 11pm on weekends. The only problem is that the mall is locked from the bottom at approximately 8pm, so it took us a couple of minutes to realize that we could walk through the parking structure to the upstairs area and get in up there.

Anyway, the arcade is not big, but they have a great selection of fun games and "what in the world?" games. Most of them are imports from Japan, and some cannot be found anywhere else in the Los Angeles area. On top of that, prices are fairly cheap (50 cents to a dollar). Plus the games all last for a long time. I'm glad we found this place!

2
★★★★★

Japan Arcade is located on the second story of the Little Tokyo mall at 3rd and Alameda and is open until 10pm during the week and 11pm on weekends. The only problem is that the mall is locked from the bottom at approximately 8pm, so it took us a couple of minutes to realize that we could walk through the parking structure to the upstairs area and get in up there.

Anyway, the arcade is not big, but they have a great selection of fun games and "what in the world?" games. Most of them are imports from Japan, and some cannot be found anywhere else in the Los Angeles area. On top of that, prices are fairly cheap (50 cents to a dollar). Plus the games all last for a long time. I'm glad we found this place!

Pros: Inexpensive, Fun!

Cons: Hard to find

 

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