Advanced Generator Service

★★★☆☆
  • 718 N Loren Ave 1

    Azusa, CA 91702

    Map & Directions
  • 626-334-9299

About Advanced Generator Service

Details
Hours
Mon-Fri 8am-5pm

Automotive

Automotive
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3.0 4
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We have used this company many, many times and have always found them to be excellant at what they do, service & maintain and installation. I have used all of these services. The main unit is a Salvation Army mobile canteen used for disaster services. All several years of use, we had to have our Honda replaced with an Onan. Outstanding work (installation),
Just purchased a used Fleetwood Southwind motorhome. A large RV dearler wanted $1,000 to replace carb to make it run. Gary replaced spark plugs, filters and cleaned carb, cleaned unit to look new and it works like a new one! And with the same carb! Cost $275 (vs $1,000 at RV dealer.) We highly recommend this business for ANY gererator work. Laura, his offife girl (and right hand helper) is wonderful, very caring.

5
★★★★★

We have used this company many, many times and have always found them to be excellant at what they do, service & maintain and installation. I have used all of these services. The main unit is a Salvation Army mobile canteen used for disaster services. All several years of use, we had to have our Honda replaced with an Onan. Outstanding work (installation),
Just purchased a used Fleetwood Southwind motorhome. A large RV dearler wanted $1,000 to replace carb to make it run. Gary replaced spark plugs, filters and cleaned carb, cleaned unit to look new and it works like a new one! And with the same carb! Cost $275 (vs $1,000 at RV dealer.) We highly recommend this business for ANY gererator work. Laura, his offife girl (and right hand helper) is wonderful, very caring.

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Called these guys up midweek and they said the soonest they could see me was the next week on Monday, 8:30am. So I make the appointment. Knowing I'd be in Seattle that weekend, I cancelled a meeting and made arrangements to come back early to make this appointment. I get there and was told the repairman who does the actual repair work wouldn't be in until 10am. So why did we make an appointment for 8:30am??? I didn't have a ride, so I was going to stay there while the generator was diagnosed. I didn't think my generator's issue was going to be anything major. Glad I didn't have a ride and leave the generator there. I'm wondering if they would have charged me labor rates for hours they weren't working on it. $90 diagnose fee + $90/hr shop rate. No thanks. I left.

2
★★☆☆☆

Called these guys up midweek and they said the soonest they could see me was the next week on Monday, 8:30am. So I make the appointment. Knowing I'd be in Seattle that weekend, I cancelled a meeting and made arrangements to come back early to make this appointment. I get there and was told the repairman who does the actual repair work wouldn't be in until 10am. So why did we make an appointment for 8:30am??? I didn't have a ride, so I was going to stay there while the generator was diagnosed. I didn't think my generator's issue was going to be anything major. Glad I didn't have a ride and leave the generator there. I'm wondering if they would have charged me labor rates for hours they weren't working on it. $90 diagnose fee + $90/hr shop rate. No thanks. I left.

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Advanced Generator Service just completed work for me. They were polite, efficient and the work was excellent. Be fair: be smart: don't be mislead by some dude's bashing blog.

PROS: Excellent service, expertise, and a friendly willness to share knowledge!
CONS: None! This is a small private business that cares.

4
★★★★☆

Advanced Generator Service just completed work for me. They were polite, efficient and the work was excellent. Be fair: be smart: don't be mislead by some dude's bashing blog.

PROS: Excellent service, expertise, and a friendly willness to share knowledge!
CONS: None! This is a small private business that cares.

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I dropped my Honda generator to Mr. Patton before I left for a 2 week trip. I explained how important it would be to have it ready in two weeks. The problem I had with it was gas would drip out of the carburetor.

He tried to up sell me a maintenance service on it that I refused. I do all the maintenance on it and my other three generators myself.

I returned from my trip and found that my generator was not ready!!!!!!!! WHAT!?!? I need it for business!! Three days later I pick it up. The bill was for $300+ which included the maintenance service!! Mr. Patton wasn?t there at the time and his employee was completely useless so I was unable to contest the maintenance service at that time. Also the wheel kit on the generator was falling off. I didn't bring it to them that way!
I had to swing by home depot to buy bolts to repair it.

Well when I got it home and tested the generator it was worst. It ran terrible. I called Mr. Patton and he told me if what they did didn?t work then they would have to replace the carburetor with a new one. He offered to install it for free if I just paid for the carburetor.

He said he will order the carb. and it will cost $180. So when it is all said in done I would have had $480+ into the generator.

I needed my generator right away and took it to a local lawn mower repair shop that works on small Honda engines. Long story short they installed a brand new Honda carb for $75 out the door!! That all I needed was a $60 part and $15 labor!!

PROS: NONE
CONS: RIP OFF ARTIST!

1
★☆☆☆☆

I dropped my Honda generator to Mr. Patton before I left for a 2 week trip. I explained how important it would be to have it ready in two weeks. The problem I had with it was gas would drip out of the carburetor.

He tried to up sell me a maintenance service on it that I refused. I do all the maintenance on it and my other three generators myself.

I returned from my trip and found that my generator was not ready!!!!!!!! WHAT!?!? I need it for business!! Three days later I pick it up. The bill was for $300+ which included the maintenance service!! Mr. Patton wasn?t there at the time and his employee was completely useless so I was unable to contest the maintenance service at that time. Also the wheel kit on the generator was falling off. I didn't bring it to them that way!
I had to swing by home depot to buy bolts to repair it.

Well when I got it home and tested the generator it was worst. It ran terrible. I called Mr. Patton and he told me if what they did didn?t work then they would have to replace the carburetor with a new one. He offered to install it for free if I just paid for the carburetor.

He said he will order the carb. and it will cost $180. So when it is all said in done I would have had $480+ into the generator.

I needed my generator right away and took it to a local lawn mower repair shop that works on small Honda engines. Long story short they installed a brand new Honda carb for $75 out the door!! That all I needed was a $60 part and $15 labor!!

PROS: NONE
CONS: RIP OFF ARTIST!

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Sales, Repair, parts , and service, Cummins Onan, Honda, Generac, Guardian, Kohler

 

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