Bluewave Car Wash

★★☆☆☆
  • 11602 Santa Monica Blvd

    Los Angeles, CA 90025

    Map & Directions
  • 310-826-3529

About Bluewave Car Wash

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Automotive

Automotive
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I agree this place is a freaking scam stay away!

3
★★★★★

I agree this place is a freaking scam stay away!

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PLEASE DO NOT BRING YOUR CAR HERE UNDER ANY CONDITION, UNLESS FOR SOME REASON FOR THE PRICE OF A CAR WASH YOU DESIRE A VEHICLE AS UNCLEAN AS WHEN YOU BROUGHT IT IN BUT NOW GIFTED WITH NEW HORRIFIC DAMAGES! I brought my car in July 29 2010

3
★★★★★

PLEASE DO NOT BRING YOUR CAR HERE UNDER ANY CONDITION, UNLESS FOR SOME REASON FOR THE PRICE OF A CAR WASH YOU DESIRE A VEHICLE AS UNCLEAN AS WHEN YOU BROUGHT IT IN BUT NOW GIFTED WITH NEW HORRIFIC DAMAGES! I brought my car in July 29 2010

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I took my new car in to get washed and waxed. When I picked it up there were scratches along the side of the door and the back of the car (I noticed that the rags they were using had been on the ground and think that little rocks on the

3
★★★★★

I took my new car in to get washed and waxed. When I picked it up there were scratches along the side of the door and the back of the car (I noticed that the rags they were using had been on the ground and think that little rocks on the

.

i live near bluewave and so i've used it quite a bit. but no more. the last time i was there was truly a terrible experience, far beyond the others. they messed up my gps system and had no regard for the problem or me. when the manager was called i thought i'd at least have a little regard, but not so. the previous visit my ipod headphones were stolen, this time the damage was far worse and they took no responsibility. do not use this car wash!

0
★☆☆☆☆

i live near bluewave and so i've used it quite a bit. but no more. the last time i was there was truly a terrible experience, far beyond the others. they messed up my gps system and had no regard for the problem or me. when the manager was called i thought i'd at least have a little regard, but not so. the previous visit my ipod headphones were stolen, this time the damage was far worse and they took no responsibility. do not use this car wash!

.

It's a car wash. I come here to get my car washed, and they washed it. Did a decent job both inside and out. It wasn't perfect, but I got the regular wash, not the detail. They have a pac man machine while you wait and I love that.

3
★★★☆☆

It's a car wash. I come here to get my car washed, and they washed it. Did a decent job both inside and out. It wasn't perfect, but I got the regular wash, not the detail. They have a pac man machine while you wait and I love that.

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.

I went to this car wash, the car wash was ok. Gave the guy 5.00 tip. When I got home, I found that 10.00 worth of quarters were gone. Whoever lifted the quarters did not even leave one. When I called to speak with the "manager" he almost implied that I could be wrong. I am POSITIVE the quarters were stolen from this car wash. When I looked on the internet to find the phone number, I saw that many people have had problems with theft from this car wash.. For shame.

0
★☆☆☆☆

I went to this car wash, the car wash was ok. Gave the guy 5.00 tip. When I got home, I found that 10.00 worth of quarters were gone. Whoever lifted the quarters did not even leave one. When I called to speak with the "manager" he almost implied that I could be wrong. I am POSITIVE the quarters were stolen from this car wash. When I looked on the internet to find the phone number, I saw that many people have had problems with theft from this car wash.. For shame.

Cons: Sticky fingers

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The car wash is average, but only thing I don't understand why would he need to take my pink flower hair pin!
If you go there, make sure you have nothing in your car!

0
★☆☆☆☆

The car wash is average, but only thing I don't understand why would he need to take my pink flower hair pin!
If you go there, make sure you have nothing in your car!

Pros: coupon

.

This is the WORST car wash EVER. a year ago i had som electronics stolen from my car, and the company denied it; then a few months ago, my mom went there - against my advice - for a detailing service, and they took the paint off the car! Then denied it, of course... don't take your car here!! Go to the Wilshire West car wash at 2320 Wilshire in santa monica, it's SO MUCH BETTER

0
★☆☆☆☆

This is the WORST car wash EVER. a year ago i had som electronics stolen from my car, and the company denied it; then a few months ago, my mom went there - against my advice - for a detailing service, and they took the paint off the car! Then denied it, of course... don't take your car here!! Go to the Wilshire West car wash at 2320 Wilshire in santa monica, it's SO MUCH BETTER

Pros: none!!

Cons: everything!! cheaters, liars, thieves

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Steer clear of this place. Even if you have to drive for a while. The only reason I went back is because I got lazy and bought a ten-pack of washes there. What a mistake!

1. The quality of the wash is poor. They don't vacuum well. I actually saw the guys toss the end of the host into my car, shake it around and that was it for the vacuum job.

2. They are reckless. I close the windows on my car always. One of the guys did not close the tail gate of my car completely and the inside got flooded. Also, when pulling my car from the wash tunnel to the drying area, they ran over the guide rail - thankfully my car has a high clearance.

3. The wash quality is poor. My car simply came out dirty.

4. I always have to ask for a towel to finish the job they don't do. I'm not talking about being a nit-picky customer - I'm talking about the basics of drying the car so there are no water spots or remains of soap, vacuuming in the most basic of quality, and getting the soot off the wheels.

To top this all off (and I have not listed all my gripes against them), when I complain, they give me the run around regarding who the manager is (e.g. pointing me to five different guys, none who are the manager and then telling me the manager is back and when I go to the back, telling me he is in front, and when I go front telling me he is hanging out having a smoke behind the wash tunnel). The manager is actually the older gray haired guy, whose name is Juan . It's easy to tell who he is - he is the one who does not look at you when you talk to him, does not give a damn about you, about the workers, about the fact they scuffed your car, about your rain check, about you cleaning your own car nor about where the guy disappeared with your keys 10 minutes ago - but mostly he does not give a damn about you.

Finally, this car wash was busted for breaking minimum wage laws. Look up up in the LA Times, March 23, 2008, Local News Section.

0
★☆☆☆☆

Steer clear of this place. Even if you have to drive for a while. The only reason I went back is because I got lazy and bought a ten-pack of washes there. What a mistake!

1. The quality of the wash is poor. They don't vacuum well. I actually saw the guys toss the end of the host into my car, shake it around and that was it for the vacuum job.

2. They are reckless. I close the windows on my car always. One of the guys did not close the tail gate of my car completely and the inside got flooded. Also, when pulling my car from the wash tunnel to the drying area, they ran over the guide rail - thankfully my car has a high clearance.

3. The wash quality is poor. My car simply came out dirty.

4. I always have to ask for a towel to finish the job they don't do. I'm not talking about being a nit-picky customer - I'm talking about the basics of drying the car so there are no water spots or remains of soap, vacuuming in the most basic of quality, and getting the soot off the wheels.

To top this all off (and I have not listed all my gripes against them), when I complain, they give me the run around regarding who the manager is (e.g. pointing me to five different guys, none who are the manager and then telling me the manager is back and when I go to the back, telling me he is in front, and when I go front telling me he is hanging out having a smoke behind the wash tunnel). The manager is actually the older gray haired guy, whose name is Juan . It's easy to tell who he is - he is the one who does not look at you when you talk to him, does not give a damn about you, about the workers, about the fact they scuffed your car, about your rain check, about you cleaning your own car nor about where the guy disappeared with your keys 10 minutes ago - but mostly he does not give a damn about you.

Finally, this car wash was busted for breaking minimum wage laws. Look up up in the LA Times, March 23, 2008, Local News Section.

Pros: close to my house

Cons: everything from the horrible service and wash to the over priced merchandise

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I'll keep this short and simply. Do not go to this establishment. Most reviews are in agreement that both Blue Wave car washes are poorly ran businesses. The majority of the staff are rude. They have no regard for personal belongings. I've witnessed them vacuum change and perform poor vacuuming. I had to redo the job myself. When my vehicle was 2 weeks old, I noticed one of them wearing jewelry while wiping the exterior of the car. Then I noticed scratches and of course they said the scratches were already there. I made the mistake for paying for a detail, which is just a alonger car wash without much difference. DO NOT GO THERE!

0
★☆☆☆☆

I'll keep this short and simply. Do not go to this establishment. Most reviews are in agreement that both Blue Wave car washes are poorly ran businesses. The majority of the staff are rude. They have no regard for personal belongings. I've witnessed them vacuum change and perform poor vacuuming. I had to redo the job myself. When my vehicle was 2 weeks old, I noticed one of them wearing jewelry while wiping the exterior of the car. Then I noticed scratches and of course they said the scratches were already there. I made the mistake for paying for a detail, which is just a alonger car wash without much difference. DO NOT GO THERE!

.

Like I said in my headline, it CAN be a great place to wash your car, as long as you know how to pick the services.

Before I go on, I'd like to say that this place is a HAND WASH, not a machine wash with giant bristles that will scratch your paint to nothingness, so that's an automatic plus. I detail cars (usually my own and friends) as a hobby, and I know the ins and outs of car detailing.

Anyways, let's start with the basics: there's three basic washes, which are regular, super, and ultimate. They are all pretty much the same, except Super and Ultimate gives you tire dressing. The differences between Super and Ultimate are nearly zero, with the exception of "3 Coats of Rainbow Wax", which is a false claim since it's not a true wax, and because they only spray some crud on your car while they dry it.

These basic washes are great for your everyday driver and it does the job, but I would not recommend it for your cherished and babied vehicles, as the wash isn't as thorough as it could be.

For your cherished and babied vehicles, I'd recommend the VIP wash. It is $29.95 and it is a much higher quality wash. For this wash, they don't run your car through the assembly line wash like the basic washes, but rather they take it under a tent while two guys hand wash it. This wash is much more thorough, and is comparable to when I wash my own car. (Unfortunately, I don't have access to a hose right now to do that).

Afterwards, you could add on a detailing job for 50 bucks (if money isn't an issue). However, (for those who aren't made of money, but still care about their car) I recommend instead JUST getting the VIP wash and then go to Kragen or Autozone and buy a microfiber cloth and a bottle of Quick Detailing spray (total cost: around 10$, and 20 minutes of your time) and detail your car yourself.

It's easy: just spray and wipe.

Bluewave gets the job done, and if that's what you're looking for, then this is the place to go.

2
★★★★☆

Like I said in my headline, it CAN be a great place to wash your car, as long as you know how to pick the services.

Before I go on, I'd like to say that this place is a HAND WASH, not a machine wash with giant bristles that will scratch your paint to nothingness, so that's an automatic plus. I detail cars (usually my own and friends) as a hobby, and I know the ins and outs of car detailing.

Anyways, let's start with the basics: there's three basic washes, which are regular, super, and ultimate. They are all pretty much the same, except Super and Ultimate gives you tire dressing. The differences between Super and Ultimate are nearly zero, with the exception of "3 Coats of Rainbow Wax", which is a false claim since it's not a true wax, and because they only spray some crud on your car while they dry it.

These basic washes are great for your everyday driver and it does the job, but I would not recommend it for your cherished and babied vehicles, as the wash isn't as thorough as it could be.

For your cherished and babied vehicles, I'd recommend the VIP wash. It is $29.95 and it is a much higher quality wash. For this wash, they don't run your car through the assembly line wash like the basic washes, but rather they take it under a tent while two guys hand wash it. This wash is much more thorough, and is comparable to when I wash my own car. (Unfortunately, I don't have access to a hose right now to do that).

Afterwards, you could add on a detailing job for 50 bucks (if money isn't an issue). However, (for those who aren't made of money, but still care about their car) I recommend instead JUST getting the VIP wash and then go to Kragen or Autozone and buy a microfiber cloth and a bottle of Quick Detailing spray (total cost: around 10$, and 20 minutes of your time) and detail your car yourself.

It's easy: just spray and wipe.

Bluewave gets the job done, and if that's what you're looking for, then this is the place to go.

.

I've taken my car there a few times without a problem. The last 2 occasions however disappointed me. First I ask for a detail wax. When they are finished I notice there are white stains in the interior, probably from some spray they use. When I point it out to them they say it wasn't them. They say that I must've let something splash in my car. I argue, they walk away. I make the mistake of returning the following month. This time I left a broken necklace in a cup holder. The necklace meant nothing to me so I left it in the car, but when I got the car back, it was gone! They stole the necklace! I complained out of sheer principle, they said there was nothing there. This place has dishonest management.

0
★☆☆☆☆

I've taken my car there a few times without a problem. The last 2 occasions however disappointed me. First I ask for a detail wax. When they are finished I notice there are white stains in the interior, probably from some spray they use. When I point it out to them they say it wasn't them. They say that I must've let something splash in my car. I argue, they walk away. I make the mistake of returning the following month. This time I left a broken necklace in a cup holder. The necklace meant nothing to me so I left it in the car, but when I got the car back, it was gone! They stole the necklace! I complained out of sheer principle, they said there was nothing there. This place has dishonest management.

.

PLEASE DO NOT GO HERE!! I HAD THE WORST experience ever today. First of all, I asked them to use some vinegar I brought them because it is one of the only solutions that neutralizes cat yurine. (My cat unfortunately went #1 in my car). I've had my car detailed (shampooed, etc.) before without bringing vinegar and their "solution odor" does nothing after a few days and as soon as it gets hot again the odor is right there and as strong as it was before.

They signal to me they are done and I look in the back seat, and there is my vinegar bottle unopened (after asking them TWICE to two different people that they would use it and they said "no problem".

SECONDLY, my ash tray/garbage can in the front is missing and they can't manage to find it anywhere -after searching through the disgusting huge can of trash. THIRDLY, my IPOD charger ($30) is gone, either stolen or they thought it was garbage (for some strange reason).

I am SOOO disappointed and if they continue this service and people stand up and complain - they will surely go out of business. PLEASE, for your own sake, DON'T EVER GO HERE. They are idiots, they don't listen, they steal, and they didn't even clean my car very well. I paid $100 and lost all that and then some. I demanded my money back and they said no and actually laughed. I kid you not. I'm probably taking them to small claims if this doesn't get resolved by tomorrow when they open again. Ridiculous!!

Melinda

0
★☆☆☆☆

PLEASE DO NOT GO HERE!! I HAD THE WORST experience ever today. First of all, I asked them to use some vinegar I brought them because it is one of the only solutions that neutralizes cat yurine. (My cat unfortunately went #1 in my car). I've had my car detailed (shampooed, etc.) before without bringing vinegar and their "solution odor" does nothing after a few days and as soon as it gets hot again the odor is right there and as strong as it was before.

They signal to me they are done and I look in the back seat, and there is my vinegar bottle unopened (after asking them TWICE to two different people that they would use it and they said "no problem".

SECONDLY, my ash tray/garbage can in the front is missing and they can't manage to find it anywhere -after searching through the disgusting huge can of trash. THIRDLY, my IPOD charger ($30) is gone, either stolen or they thought it was garbage (for some strange reason).

I am SOOO disappointed and if they continue this service and people stand up and complain - they will surely go out of business. PLEASE, for your own sake, DON'T EVER GO HERE. They are idiots, they don't listen, they steal, and they didn't even clean my car very well. I paid $100 and lost all that and then some. I demanded my money back and they said no and actually laughed. I kid you not. I'm probably taking them to small claims if this doesn't get resolved by tomorrow when they open again. Ridiculous!!

Melinda

Pros: NONE.

Cons: They steal, they don't listen, they don't DETAIL when you pay for it. They throw things away thinking they are trash.

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do not go there plz plz
they steel . they will take things out of ur car .
and make ur car even dirtier. and its so expensive but they are all the same , a leaving u with a nasty car for $20.00
blue wave stoled my ipod, stoled couple buckets and even my pennies and corder. when i noticed right away that my ipod was missing , i went to the manager and iam only 21 and he screamed at me some Spanish guy and yelled at me that i was crazy and that i wanted to make some money and kept calling me mami and mama. i don't appreciate being called that . he needs to get fired and so does every body else who works there and they all back each other up , these spanish mexicans. i left crying and never got any money or my ipod and my money back for a mesy car wash . he told me that i was sleep walking and that i was allusional. this place needs to close down and burn. i hate them and i will never go there. if i could i would soo them. but i cant just because i had no witness, i had damages on my rims. they wash ur rims with windex. and never take the bird dodo off. plz do not go there and city search needs to stop doing bussiness with them. there giving a bad name to city search.

0
★☆☆☆☆

do not go there plz plz
they steel . they will take things out of ur car .
and make ur car even dirtier. and its so expensive but they are all the same , a leaving u with a nasty car for $20.00
blue wave stoled my ipod, stoled couple buckets and even my pennies and corder. when i noticed right away that my ipod was missing , i went to the manager and iam only 21 and he screamed at me some Spanish guy and yelled at me that i was crazy and that i wanted to make some money and kept calling me mami and mama. i don't appreciate being called that . he needs to get fired and so does every body else who works there and they all back each other up , these spanish mexicans. i left crying and never got any money or my ipod and my money back for a mesy car wash . he told me that i was sleep walking and that i was allusional. this place needs to close down and burn. i hate them and i will never go there. if i could i would soo them. but i cant just because i had no witness, i had damages on my rims. they wash ur rims with windex. and never take the bird dodo off. plz do not go there and city search needs to stop doing bussiness with them. there giving a bad name to city search.

Pros: not good at all

Cons: not good at all

.

Blue Wave at Westwood and Santa Monica was a okay car wash. They are at a reasonable price in the west side if you have a coupon and they do a quick and quite decent job most of time. They'd missed some spots here and there from time to time, and sometimes I did a better job cleaning the windowns than their staff. But overall it is okay.
This saturday, it was a busy late afternoon. My car was out for at least 15, 20 minutes and no one was drying it. I had to ask someone to work on it after I saw the staff started to work on expensive SUVs that came out from the wash way after my Toyota SUV.

So I had to complain to the only guy on the floor that could speak English. All he said was he'd looked into it and keep saying sorry.

I believe it is because during weekends, they would have unskilled temp staff to work on cars instead of regular staff.

I've keep to this car wash for about 4 years and keep wondering why it can be at the top 10 the best car wash.

1
★★☆☆☆

Blue Wave at Westwood and Santa Monica was a okay car wash. They are at a reasonable price in the west side if you have a coupon and they do a quick and quite decent job most of time. They'd missed some spots here and there from time to time, and sometimes I did a better job cleaning the windowns than their staff. But overall it is okay.
This saturday, it was a busy late afternoon. My car was out for at least 15, 20 minutes and no one was drying it. I had to ask someone to work on it after I saw the staff started to work on expensive SUVs that came out from the wash way after my Toyota SUV.

So I had to complain to the only guy on the floor that could speak English. All he said was he'd looked into it and keep saying sorry.

I believe it is because during weekends, they would have unskilled temp staff to work on cars instead of regular staff.

I've keep to this car wash for about 4 years and keep wondering why it can be at the top 10 the best car wash.

Pros: Reasonable price with coupon

Cons: too many temp staff

.

The Blue Wave at the corner of Westwood and Santa Monica is by far the worst car wash I've been to. They misrepresented what was covered in the basic wash so I would have to buy a more expensive one. Then the car wasn't even clean! Many missed spots on the outside wipedown, especially low on the doors, and didn't vacumn the back. Windshield was also still dirty on the inside. And expensive, even if it had all been done properly!

0
★☆☆☆☆

The Blue Wave at the corner of Westwood and Santa Monica is by far the worst car wash I've been to. They misrepresented what was covered in the basic wash so I would have to buy a more expensive one. Then the car wasn't even clean! Many missed spots on the outside wipedown, especially low on the doors, and didn't vacumn the back. Windshield was also still dirty on the inside. And expensive, even if it had all been done properly!

.

Worst car wash and customer service, broke my mirror, car was still dirty when I got it and they were very rude. Did not offer any compensation or apology. Will never go back to them again.

0
★☆☆☆☆

Worst car wash and customer service, broke my mirror, car was still dirty when I got it and they were very rude. Did not offer any compensation or apology. Will never go back to them again.

Pros: none

Cons: customer service

.

I feel I must come to the defense of the Blue Wave. I have used this car wash several times and have had only one complaint: Sometimes a spot of dirt gets left behind. I have occasionally left valuables in my vehicle, but I have never had anything taken. In fact, the car always looks better than I left it. They get most of the dirt off the outside, and the interior always is vacuumed and looks clean. Granted, I have a very basic Sentra, with no extra gimmics. Still, the people at Blue Wave have always been friendly to me and have done a fine job. They even discounted my wash once when I misplaced my coupon. They certainly did not have to do that, and I appreciated the gesture.

2
★★★★☆

I feel I must come to the defense of the Blue Wave. I have used this car wash several times and have had only one complaint: Sometimes a spot of dirt gets left behind. I have occasionally left valuables in my vehicle, but I have never had anything taken. In fact, the car always looks better than I left it. They get most of the dirt off the outside, and the interior always is vacuumed and looks clean. Granted, I have a very basic Sentra, with no extra gimmics. Still, the people at Blue Wave have always been friendly to me and have done a fine job. They even discounted my wash once when I misplaced my coupon. They certainly did not have to do that, and I appreciated the gesture.

Pros: fast service, friendly, respectful

Cons: I could clean it better myself if I had the time

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The car wash itself is terrible. They do not get all the dirt off, and there are always water spots. More importantly, they steal from the cars. I had seven dollars in my center consol when I dropped the car off, and only two when the car was returned. They refunded my $5 because I was making a scene, but then the next day I noticed that a $45 pair of brand new shoes were missing from my car. I called them, and they hung up on me. I went in and eventually filed a police report. Then the owner came, and he said "get off my property...you are tresspassing." So I left. He told me to take him to court, but it just may not be worth the trouble. They are mean and bad at washing cars. DO NOT GO THERE EVER!!!

0
★☆☆☆☆

The car wash itself is terrible. They do not get all the dirt off, and there are always water spots. More importantly, they steal from the cars. I had seven dollars in my center consol when I dropped the car off, and only two when the car was returned. They refunded my $5 because I was making a scene, but then the next day I noticed that a $45 pair of brand new shoes were missing from my car. I called them, and they hung up on me. I went in and eventually filed a police report. Then the owner came, and he said "get off my property...you are tresspassing." So I left. He told me to take him to court, but it just may not be worth the trouble. They are mean and bad at washing cars. DO NOT GO THERE EVER!!!

Pros: NOTHING

Cons: THEY STEAL FROM THE CARS

.

I got all this and more. Plus I paid 13 buck for it. Someone in the car turned up my stereo. I have and Amp, so when I turned the car on...my whole system blew. Did any one apologize, even offer me a free car wash....NO. They swore that they had a "rule" about not touching stereos. Right...so it must have been the car wash elves of death...thats right. DO not GO HERE! Its is so crappy that I ahve not words.

0
★☆☆☆☆

I got all this and more. Plus I paid 13 buck for it. Someone in the car turned up my stereo. I have and Amp, so when I turned the car on...my whole system blew. Did any one apologize, even offer me a free car wash....NO. They swore that they had a "rule" about not touching stereos. Right...so it must have been the car wash elves of death...thats right. DO not GO HERE! Its is so crappy that I ahve not words.

.

I'm not one to write reviews, but this place is awful. I would give them negative stars if available. One of the employees stole cash from deep in my center console. The bottom of my center console wasn't even cleaned out (not that they should be looking in there anyway). I went back and talked to the manager and he immediately pointed out the guy who was working on my car (worker must have been known to do this). Of course the worker denied taking it. So did the vacuum guy. No compensation. Shady workers, shady manager. Avoid at all costs.

0
★☆☆☆☆

I'm not one to write reviews, but this place is awful. I would give them negative stars if available. One of the employees stole cash from deep in my center console. The bottom of my center console wasn't even cleaned out (not that they should be looking in there anyway). I went back and talked to the manager and he immediately pointed out the guy who was working on my car (worker must have been known to do this). Of course the worker denied taking it. So did the vacuum guy. No compensation. Shady workers, shady manager. Avoid at all costs.

Cons: Everything

.

ONE OF THE DIRT BAG EMPLOYEES STOLE BOTH MY WIFES AND MY IPODS OUT OF OUR GYM BAG AND DID A CRAPPY JOB TO BOOT. This place is a one of the worst places to ever take you car.

0
★☆☆☆☆

ONE OF THE DIRT BAG EMPLOYEES STOLE BOTH MY WIFES AND MY IPODS OUT OF OUR GYM BAG AND DID A CRAPPY JOB TO BOOT. This place is a one of the worst places to ever take you car.

.

The price is not bad if you get a coupon, but they do a HORRIBLE job and they SCRATCHED MY NEW CAR!!!! The staff is rude and you can get the same kind of wash at one of those automatic drive in car washes. They left a bunch of scratches on my car and refuse to do anything about it.

0
★☆☆☆☆

The price is not bad if you get a coupon, but they do a HORRIBLE job and they SCRATCHED MY NEW CAR!!!! The staff is rude and you can get the same kind of wash at one of those automatic drive in car washes. They left a bunch of scratches on my car and refuse to do anything about it.

Pros: price w/ a coupon

Cons: EVERYTHING ELSE

.

I don't recommend this car wash. It may have a nice gift shop, but everything else is shoddy. I had a brand new Mercedes - absolutely flawless and less than a month old - and asked for the Car Nut package. They first asked me why I would want to get a wax, like it was a weird thing to request. It hardly took them any time to clean the car, and I should have been suspicious then. They left water marks every where, my runner was dirty, they didn't take the trash out of my ash tray, dirt on the fender, AND they made a pen mark on my driver's side leather interior. Plus, they hardly have any room in there parking area, so they practically kick you out as soon as they are done. And I just read the previous reviews! Great, I guess I'm not the only one. I thought I was being harsh, but I guess not! I don't know how I'm going to get this big friggin pen mark off my leather. Lord knows I don't want to go back to have THEM fix it.

1
★★☆☆☆

I don't recommend this car wash. It may have a nice gift shop, but everything else is shoddy. I had a brand new Mercedes - absolutely flawless and less than a month old - and asked for the Car Nut package. They first asked me why I would want to get a wax, like it was a weird thing to request. It hardly took them any time to clean the car, and I should have been suspicious then. They left water marks every where, my runner was dirty, they didn't take the trash out of my ash tray, dirt on the fender, AND they made a pen mark on my driver's side leather interior. Plus, they hardly have any room in there parking area, so they practically kick you out as soon as they are done. And I just read the previous reviews! Great, I guess I'm not the only one. I thought I was being harsh, but I guess not! I don't know how I'm going to get this big friggin pen mark off my leather. Lord knows I don't want to go back to have THEM fix it.

Pros: Nice gift shop.

Cons: Shoddy work.

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Never write reviews, but I've had it with this carwash! Not surprisingly, all the reviews for Blue Wave Car Wash are horrible. This is my 5th time at this car wash (closest one to me) and 4/5 were terrible. I kept telling myself maybe they will do a better job next time but I guess not. Today I took my car not so much because it was dirty but because there was some bird poo that I wanted to get rid of. After my car was "cleaned", I swear it was dirtier/messier than before the wash. Not all the bird poo was cleaned off my car so I decided to take it off myself. The employee just stood there waiting for me to tip him but I made sure he waited for me to clean my own car! I circled around my car and inspected it to see that there were waterspots everywhere. I told the employee about it and he minimally dried/cleaned the waterspots. My mats in my car were not vacuumed completely and placed messily back into my car. I paid $4 extra for armor all tires and my tires did not even seem clean and sparkly. As I drove off, I noticed more waterspots on the windows. Honestly, I stood and saw many cars drying in the sun because there were not many employees present. Also, I noticed my wash is supposed to come with sealant/and or polish wax but I never see the sealant wax being used (there is a big machine where sealant wax comes out of as a car gets washed).

I saw another customer furious because he paid for a special cleaning and he did not receive a special cleaning. He tried communicating with the employee but the employee did not speak english. Also, the manager gave him a hard time because the manager was bombarded with other issues. Furthermore, I do not recommend this carwash. I guess I have to drive a little further for a carwash now.

0
★☆☆☆☆

Never write reviews, but I've had it with this carwash! Not surprisingly, all the reviews for Blue Wave Car Wash are horrible. This is my 5th time at this car wash (closest one to me) and 4/5 were terrible. I kept telling myself maybe they will do a better job next time but I guess not. Today I took my car not so much because it was dirty but because there was some bird poo that I wanted to get rid of. After my car was "cleaned", I swear it was dirtier/messier than before the wash. Not all the bird poo was cleaned off my car so I decided to take it off myself. The employee just stood there waiting for me to tip him but I made sure he waited for me to clean my own car! I circled around my car and inspected it to see that there were waterspots everywhere. I told the employee about it and he minimally dried/cleaned the waterspots. My mats in my car were not vacuumed completely and placed messily back into my car. I paid $4 extra for armor all tires and my tires did not even seem clean and sparkly. As I drove off, I noticed more waterspots on the windows. Honestly, I stood and saw many cars drying in the sun because there were not many employees present. Also, I noticed my wash is supposed to come with sealant/and or polish wax but I never see the sealant wax being used (there is a big machine where sealant wax comes out of as a car gets washed).

I saw another customer furious because he paid for a special cleaning and he did not receive a special cleaning. He tried communicating with the employee but the employee did not speak english. Also, the manager gave him a hard time because the manager was bombarded with other issues. Furthermore, I do not recommend this carwash. I guess I have to drive a little further for a carwash now.

Pros: Coupon, location

Cons: car comes out dirtier/messier after the wash, employee/manager attitude

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Yup I got sucked into trying this place out thanx to some coupons. At the end of it, my wife noticed some smudging just behind the rear door ... guess what they had DINGED MY BEEMER... a nice inch wide depression about a couple of mm deep - not too big for LA standards some might say, but given that my new bmw was spotless otherwise it really did hurt. Off-course as soon as we bought it to their notice they tried to deny the whole thing by saying it must have been dinged elsewhere blah, blah, blah. The most they would offer some detailing so that the surface scracthes & red paint in the scrathes from the other car would not be seen.
That the car got dinged was one thing ... their absolute lack of accountability was another. Maybe all car washes go through something similar sooner or later ... but I for one am going to avoid this one even it meant I could've saved a couple of $$ with those coupons.

0
★☆☆☆☆

Yup I got sucked into trying this place out thanx to some coupons. At the end of it, my wife noticed some smudging just behind the rear door ... guess what they had DINGED MY BEEMER... a nice inch wide depression about a couple of mm deep - not too big for LA standards some might say, but given that my new bmw was spotless otherwise it really did hurt. Off-course as soon as we bought it to their notice they tried to deny the whole thing by saying it must have been dinged elsewhere blah, blah, blah. The most they would offer some detailing so that the surface scracthes & red paint in the scrathes from the other car would not be seen.
That the car got dinged was one thing ... their absolute lack of accountability was another. Maybe all car washes go through something similar sooner or later ... but I for one am going to avoid this one even it meant I could've saved a couple of $$ with those coupons.

Pros: Cheap coupons available

Cons: Wouldn't risk a ding again!

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The guy cleaning the window broke the mount to my wifes gps system...tomtom...When my wife went to pick up her car she found it on the floor and screws and springs broken and everywhere...they didnt even have the courage to tell her it broke. Then the manager came over and told her to super glue it...but it wasnt broken. Then asked which guy cleaning the car did it...and my wife was like ..uhm lets see the one wearing a blue shirt? which they all wear...
Any how I called the boss the next day...he didnt care...i would advise you to stay away...its a bad car wash with HORRIBLE service...

0
★☆☆☆☆

The guy cleaning the window broke the mount to my wifes gps system...tomtom...When my wife went to pick up her car she found it on the floor and screws and springs broken and everywhere...they didnt even have the courage to tell her it broke. Then the manager came over and told her to super glue it...but it wasnt broken. Then asked which guy cleaning the car did it...and my wife was like ..uhm lets see the one wearing a blue shirt? which they all wear...
Any how I called the boss the next day...he didnt care...i would advise you to stay away...its a bad car wash with HORRIBLE service...

Pros: Cheap....

Cons: Horrible Service...broke my wifes gps....no one speaks english

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I've been here twice in the past week with two different cars. I thought I would try it and see since it was the closest to my house. They have horrible service, and they do a lousy job. I could have washed my car better with a bottle of windex and a paper towel. Highly NOT recommended1

1
★★☆☆☆

I've been here twice in the past week with two different cars. I thought I would try it and see since it was the closest to my house. They have horrible service, and they do a lousy job. I could have washed my car better with a bottle of windex and a paper towel. Highly NOT recommended1

Pros: NONE

Cons: Horrible Service, Lousy Car wash

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They do a decent job and in a fairly quick amount of time. As mentioned below, they do do the hard sell for the pricey services but don't falter! The basic is usually just good enough.

PROS: Quick and decent
CONS:

3
★★★☆☆

They do a decent job and in a fairly quick amount of time. As mentioned below, they do do the hard sell for the pricey services but don't falter! The basic is usually just good enough.

PROS: Quick and decent
CONS:

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This place is in my neighborhood, so I used to go there on a regular basis until the staff became rude. After a couple of years away, I started going there again last year with no problem. However, I went there this past Sunday and as I turned my car over to them - unlocked and with the keys in the ignition as they asked, they discovered after it went through the wash that they'd locked it with the keys still inside! They pushed it out manually (almost into the street) and they asked me to unlock it with the remote - which was with the keys in the car. The manager came over and tried to blame it on me for leaving my remote with my keys, meanwhile they left my car to drip dry and ruined the weather stripping on the passenger side when they worked to get the car open. I never got an apology.

0
★☆☆☆☆

This place is in my neighborhood, so I used to go there on a regular basis until the staff became rude. After a couple of years away, I started going there again last year with no problem. However, I went there this past Sunday and as I turned my car over to them - unlocked and with the keys in the ignition as they asked, they discovered after it went through the wash that they'd locked it with the keys still inside! They pushed it out manually (almost into the street) and they asked me to unlock it with the remote - which was with the keys in the car. The manager came over and tried to blame it on me for leaving my remote with my keys, meanwhile they left my car to drip dry and ruined the weather stripping on the passenger side when they worked to get the car open. I never got an apology.

Pros: None

Cons: Rude, incompetent staff. Horribly rude manager.

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My car had some bird droppings. They did not come out during the car wash for $16. I felt ripped off. This place should be better than a $4 gas station cleaning. Attendant demanded 20% tip which is crazy when my car did not come out clean. No resolution to situation.

1
★★☆☆☆

My car had some bird droppings. They did not come out during the car wash for $16. I felt ripped off. This place should be better than a $4 gas station cleaning. Attendant demanded 20% tip which is crazy when my car did not come out clean. No resolution to situation.

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rather expensive great for a nice car
strong sales pitch for the deluxe wash. make sure to bring coupons and be prepared for the sales pitch. does a honda civic really need a $45 car wash? I think not. but the quality of the $15-20 wash is superb

3
★★★☆☆

rather expensive great for a nice car
strong sales pitch for the deluxe wash. make sure to bring coupons and be prepared for the sales pitch. does a honda civic really need a $45 car wash? I think not. but the quality of the $15-20 wash is superb

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Hand washes at a great price. Try not to go on a weekend morning though or be prepared to wait.

4
★★★★☆

Hand washes at a great price. Try not to go on a weekend morning though or be prepared to wait.

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