Bella Tile & Stone

★★★★★
  • 24166 Alicia Pkwy

    Mission Viejo, CA 92691

    Map & Directions
  • 949-597-8453

About Bella Tile & Stone

Hours
Mon 9:30am-6:30pm, Fri 9:30am-6:30pm, Tue-Wed 8:30am-6:30pm, Thu 8:30am-6pm, Sat 10am-5pm

Home & Garden

Home & Garden
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Bella Tile redesigned our entire house. They replaced the flooring, up and downstairs, with beautiful marble and natural wood. They made suggestions, such as mirroring our dining room wall, that opened up our house and brought in much-needed natural light.

They redesigned our staircase and bannisters with an Italian flair as well. The owners' sense of design is flawless, and their workers are professional, creative and of the highest caliber.

My husband and I highly recommend Bella Tile to anyone that is considering any remodeling, from start to finish. Our home is now a showcase and elicits many compliments from our visitors.

Rick & Susan Hepner

5
★★★★★

Bella Tile redesigned our entire house. They replaced the flooring, up and downstairs, with beautiful marble and natural wood. They made suggestions, such as mirroring our dining room wall, that opened up our house and brought in much-needed natural light.

They redesigned our staircase and bannisters with an Italian flair as well. The owners' sense of design is flawless, and their workers are professional, creative and of the highest caliber.

My husband and I highly recommend Bella Tile to anyone that is considering any remodeling, from start to finish. Our home is now a showcase and elicits many compliments from our visitors.

Rick & Susan Hepner

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Bella Tile helped us complete our entry and bath along with some wall repair after we had some water damage. Farida and Payman were a tremendous help to us in selecting tile and working within our budget and timeframe. We wanted the job done by Thanksgiving and within 7 days that had it complete and looking beautiful. Highly recommend their services.

5
★★★★★

Bella Tile helped us complete our entry and bath along with some wall repair after we had some water damage. Farida and Payman were a tremendous help to us in selecting tile and working within our budget and timeframe. We wanted the job done by Thanksgiving and within 7 days that had it complete and looking beautiful. Highly recommend their services.

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THANK YOU BELLA TILE!!

I recently had the pleasure of working with Payman Rad of Bella Tile and his associates. I was very impressed with the beautiful designs both in the store and the combinations suggested to me. Bella Tile was able to take my small ordinary bathroom and transform it into a gorgeous marbled spa! The hot tub I selected was not an exact fit, but Payman spent all kinds of time contacting the tub company to discuss the specifications, and then more time to adapt the area, so that this tub now fits perfectly and beautifully. I was so impressed with his creativity and skill, and with his exceptional patience and good will that I also asked him to renovate my kitchen. He did just as well there. No detail was left untouched. He was patient and kind and interested in pleasing me no matter what it took. I asked Payman to have an extra cabinet made that I later did not like. It was my mistake, but he was completely gracious about taking it back even though it had been custom made. He did not need or want to discuss it and simply said that Bella Tile??s policy is the client??s happiness and satisfaction no matter who made the mistake.

Bella Tile went above and beyond the call of duty in creating a gorgeous bathroom for me and a beautiful and functional kitchen which I now enjoy every day. Payman and his associates are artistic and highly skilled, complete experts in what they do, and wonderful people to work with: patient, kind, cheerful and gracious. Even with the extra time it took to get the tub properly fitted, they finished more quickly than I thought possible. And, their prices are very fair and highly competitive. I am completely impressed, pleased and satisfied, and can unequivocally and very highly recommend this company. Choosing Bella Tile to renovate and beautify your home will be one of the best and happiest decisions you ever make!

Beverly Gandall

5
★★★★★

THANK YOU BELLA TILE!!

I recently had the pleasure of working with Payman Rad of Bella Tile and his associates. I was very impressed with the beautiful designs both in the store and the combinations suggested to me. Bella Tile was able to take my small ordinary bathroom and transform it into a gorgeous marbled spa! The hot tub I selected was not an exact fit, but Payman spent all kinds of time contacting the tub company to discuss the specifications, and then more time to adapt the area, so that this tub now fits perfectly and beautifully. I was so impressed with his creativity and skill, and with his exceptional patience and good will that I also asked him to renovate my kitchen. He did just as well there. No detail was left untouched. He was patient and kind and interested in pleasing me no matter what it took. I asked Payman to have an extra cabinet made that I later did not like. It was my mistake, but he was completely gracious about taking it back even though it had been custom made. He did not need or want to discuss it and simply said that Bella Tile??s policy is the client??s happiness and satisfaction no matter who made the mistake.

Bella Tile went above and beyond the call of duty in creating a gorgeous bathroom for me and a beautiful and functional kitchen which I now enjoy every day. Payman and his associates are artistic and highly skilled, complete experts in what they do, and wonderful people to work with: patient, kind, cheerful and gracious. Even with the extra time it took to get the tub properly fitted, they finished more quickly than I thought possible. And, their prices are very fair and highly competitive. I am completely impressed, pleased and satisfied, and can unequivocally and very highly recommend this company. Choosing Bella Tile to renovate and beautify your home will be one of the best and happiest decisions you ever make!

Beverly Gandall

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We were referred to Bella Tile & Stone by our good friends, the Hepners. They had a complete remodel and it turned out beautifully.

We went into Bella Tile on Friday, we wanted our living room and dining room flooring redone, and our fireplaces refaced.

Saturday, the template for the fireplace was done.

Monday, the workmen started working on our flooring.

Wednesday, the job was done. 2 fireplaces. Living room and family room replaced carpet with marble. It was unbelievable.

Their workmanship and work ethic was flawless. I would highly recommend Bella Tile.

5
★★★★★

We were referred to Bella Tile & Stone by our good friends, the Hepners. They had a complete remodel and it turned out beautifully.

We went into Bella Tile on Friday, we wanted our living room and dining room flooring redone, and our fireplaces refaced.

Saturday, the template for the fireplace was done.

Monday, the workmen started working on our flooring.

Wednesday, the job was done. 2 fireplaces. Living room and family room replaced carpet with marble. It was unbelievable.

Their workmanship and work ethic was flawless. I would highly recommend Bella Tile.

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What a refreshing experience to deal with Bella Tile.Had bathrooms and other work done all within the time restraints and great workmanship. Nothing was too much trouble , and always available for questions. If I ever want more renovations done ,Bella Tile will be the one I call.
C. Brake.

5
★★★★★

What a refreshing experience to deal with Bella Tile.Had bathrooms and other work done all within the time restraints and great workmanship. Nothing was too much trouble , and always available for questions. If I ever want more renovations done ,Bella Tile will be the one I call.
C. Brake.

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I wouldn??t say this was a total home imp. nightmare, but it was bad enough for me to decide to post a warning for others who might do a search for this business: Bella Tile and Stone in Mission Viejo, Ca.

We knew the business had been there for a while, and figured they couldn??t be too bad if they??d stayed in biz. No complaints at the BBB. Purchased tile ?? 2 diff. tiles and sizes, and baseboards for a small house; approx. 250 lf of baseboards and 800 sf of tiling. Job was supposed to take 3 days but ended up taking over 3 weeks, and we were joining households prior to getting married.

They showed up first day with the tiles and the smaller accent tiles did NOT look like the sample in the store, looked terrible so we had to go pick another and have it ordered which already set the job schedule back. They were also supposed to bring the baseboards so we could paint them ?? my fianc is particular about the work he does, and wanted time to make sure they looked good before being installed. 1st day, no baseboards ?? they hadn??t even been ordered! Next day, crew doesn??t even SHOW UP ??
no phone call, no warning that they wouldn??t be there. Fiance has now taken TWO days off work!! Next day, baseboards arrive and fianc painstakingly paints them on his knees for TWO DAYS putting two coats on the fourteen 16?? lengths of very bendable
baseboards, and they look great.

In the meantime, installer starts installing larger tiles in small entry area, and before we know it, is practically done and we realize he??s installing on diagonal and we had told crew chief everything was to be straight. So they had to pull them up and start over, and of course, then the number of large tiles was off and they had to order more of THOSE!

When all tiles are FINALLY installed, I have to say, they looked GREAT! The entry, kitchen, and 2 bathrooms all look fantastic ?? very well done.

Then, the nightmare starts: baseboards get installed (by now 3 days taken off of work by fianc, one by me). They look good, till I notice in one of the bathrooms the caulking looks funny ?? kind of bluish, so I touch it and it??s very sticky. Call fianc who comes over and agrees with me. We wait til next day to see if it dries, but NO. After 4 more days, and lots of phone calls to Bella Tile, still very sticky and we insist something be done. Fortunately, woman who runs Bella is conscientious and has her most trusted contractor come over and look at baseboards. He decides the only course of action is to rip out all the baseboards and start over! We are waiting for this to all be done so we can schedule to have the new carpet put in and we are getting married in 2 and a half weeks! So, new baseboards are ordered (taller to hide where they had to take the original ones off) and they paint them for us and install and cover all the nail holes and they look great too!

End result: carpet is installed and everything looks terrific and fianc got partially moved in the weekend before the wedding and now, we are happily married.

I would just say, be prepared for lots of delays if you hire Bella Tile (although you ALWAYS hear that it will take longer than expected) and be prepared for a horrible
lack of communication betw. Bella Tile, their contractors, and the homeowners.

2
★★☆☆☆

I wouldn??t say this was a total home imp. nightmare, but it was bad enough for me to decide to post a warning for others who might do a search for this business: Bella Tile and Stone in Mission Viejo, Ca.

We knew the business had been there for a while, and figured they couldn??t be too bad if they??d stayed in biz. No complaints at the BBB. Purchased tile ?? 2 diff. tiles and sizes, and baseboards for a small house; approx. 250 lf of baseboards and 800 sf of tiling. Job was supposed to take 3 days but ended up taking over 3 weeks, and we were joining households prior to getting married.

They showed up first day with the tiles and the smaller accent tiles did NOT look like the sample in the store, looked terrible so we had to go pick another and have it ordered which already set the job schedule back. They were also supposed to bring the baseboards so we could paint them ?? my fianc is particular about the work he does, and wanted time to make sure they looked good before being installed. 1st day, no baseboards ?? they hadn??t even been ordered! Next day, crew doesn??t even SHOW UP ??
no phone call, no warning that they wouldn??t be there. Fiance has now taken TWO days off work!! Next day, baseboards arrive and fianc painstakingly paints them on his knees for TWO DAYS putting two coats on the fourteen 16?? lengths of very bendable
baseboards, and they look great.

In the meantime, installer starts installing larger tiles in small entry area, and before we know it, is practically done and we realize he??s installing on diagonal and we had told crew chief everything was to be straight. So they had to pull them up and start over, and of course, then the number of large tiles was off and they had to order more of THOSE!

When all tiles are FINALLY installed, I have to say, they looked GREAT! The entry, kitchen, and 2 bathrooms all look fantastic ?? very well done.

Then, the nightmare starts: baseboards get installed (by now 3 days taken off of work by fianc, one by me). They look good, till I notice in one of the bathrooms the caulking looks funny ?? kind of bluish, so I touch it and it??s very sticky. Call fianc who comes over and agrees with me. We wait til next day to see if it dries, but NO. After 4 more days, and lots of phone calls to Bella Tile, still very sticky and we insist something be done. Fortunately, woman who runs Bella is conscientious and has her most trusted contractor come over and look at baseboards. He decides the only course of action is to rip out all the baseboards and start over! We are waiting for this to all be done so we can schedule to have the new carpet put in and we are getting married in 2 and a half weeks! So, new baseboards are ordered (taller to hide where they had to take the original ones off) and they paint them for us and install and cover all the nail holes and they look great too!

End result: carpet is installed and everything looks terrific and fianc got partially moved in the weekend before the wedding and now, we are happily married.

I would just say, be prepared for lots of delays if you hire Bella Tile (although you ALWAYS hear that it will take longer than expected) and be prepared for a horrible
lack of communication betw. Bella Tile, their contractors, and the homeowners.

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