Zales The Diamond Store

★☆☆☆☆
  • 324 Horton Plz # 366

    San Diego, CA 92101

    Map & Directions
  • 619-234-1496

About Zales The Diamond Store

Categories
Hours
Mon. - Fri. 10am - 9pm;Sat. 10am - 8pm;Sun. 11am - 7pm

Shopping

Shopping
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If you are looking for a giant headache, a huge hassle and dispicable customer service - ZALES IS THE PLACE FOR YOU!!

I've tried working with Horton Plaza, Mission Valley, UTC and Parkway Plaza. I had the most sucess at Parkway Plaza after making about 6 calls to get in touch with an Assitant District Manager. They now have a policy that when you drop off for a repair it will take 15 days instead of the former 2-3.

Good luck trying to find a competant person or even someone to talk to. Most everyone I talked to was clueless and was not offering up any help at all. I guess they don't like dissatisfied customers so they try to ignore them.

I wouldn't purchase anything from this store again...

0
★☆☆☆☆

If you are looking for a giant headache, a huge hassle and dispicable customer service - ZALES IS THE PLACE FOR YOU!!

I've tried working with Horton Plaza, Mission Valley, UTC and Parkway Plaza. I had the most sucess at Parkway Plaza after making about 6 calls to get in touch with an Assitant District Manager. They now have a policy that when you drop off for a repair it will take 15 days instead of the former 2-3.

Good luck trying to find a competant person or even someone to talk to. Most everyone I talked to was clueless and was not offering up any help at all. I guess they don't like dissatisfied customers so they try to ignore them.

I wouldn't purchase anything from this store again...

 

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