Papa John's

★☆☆☆☆
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  • 11688 Gateway Blvd

    Los Angeles, CA 90064

    Map & Directions

About Papa John's

Hours
Monday 10:00 AM - 11:30 PM Tuesday 10:00 AM - 11:30 PM Wednesday 10:00 AM - 11:30 PM Thursday 10:00 AM - 11:30 PM Friday 10:00 AM - 1:00 AM Saturday 10:00 AM - 1:00 AM Sunday 10:00 AM - 11:00 PM

Food

Food
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I have ordered pizza twice from this location and attempted a third today for the last time. Both times I received the pizza, the order was wrong and the delivery was late. Today I tried to order using a coupon I received in the mail, but they would not honor it. I had read all the fine print, so I know I was right. The man on the phone said the coupon for was pick-up only. I told him it didn't say that anywhere on the coupon and he said that didn't matter. I think that is terrible customer service, so I ordered from Domino's. I had a problem with Domino's coupon as well (I know you think I'm making this up or that I am a problem customer, but really I'm not). But Domino's let me win the argument and gave me the price on the coupon. That is how it should work.

0
★☆☆☆☆

I have ordered pizza twice from this location and attempted a third today for the last time. Both times I received the pizza, the order was wrong and the delivery was late. Today I tried to order using a coupon I received in the mail, but they would not honor it. I had read all the fine print, so I know I was right. The man on the phone said the coupon for was pick-up only. I told him it didn't say that anywhere on the coupon and he said that didn't matter. I think that is terrible customer service, so I ordered from Domino's. I had a problem with Domino's coupon as well (I know you think I'm making this up or that I am a problem customer, but really I'm not). But Domino's let me win the argument and gave me the price on the coupon. That is how it should work.

Pros: I love the pizza and the dipping sauce.

Cons: The Gateway location in Santa Monica has horrible service.

 

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