Elegant Bride

★★★☆☆

About Elegant Bride

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3.0 4
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my daughter is the hardest person to shop with, i mean she tortured me, someone told me about elegant bride, i read some negative reviews but decided to try them out anyway. To my surprise they were awesome, they made my daughter feel special, we have gone to stores all over ca, and all of them combined didnt have as many nice dresses as this shop did,and they made you feel like you were the most beautiful bride and my daughter needed that so i give it 10 stars if i could.

5
★★★★★

my daughter is the hardest person to shop with, i mean she tortured me, someone told me about elegant bride, i read some negative reviews but decided to try them out anyway. To my surprise they were awesome, they made my daughter feel special, we have gone to stores all over ca, and all of them combined didnt have as many nice dresses as this shop did,and they made you feel like you were the most beautiful bride and my daughter needed that so i give it 10 stars if i could.

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I don't know how this store stays in business. They have absolutely horrible customer service. I went in hoping to purchase 3 flower girl dresses. I had called over the weekend to see which brands they carried, and told them I'd be in to check them out on Tuesday. To be fair, the person I spoke with on the phone seemed pleasant, or I never would have wasted my gas going to the store. However, when I arrived on Tuesday the saleswoman was extremely rude. Asked if I had an appt (there was no one in the store) and whether I was looking or buying. Well, I have to look first before I can buy anything, but get this, she wouldn't even let me LOOK at the flower girl dresses! She informed me that they were in the back and she wasn't going to get them. Since I needed 3 I had to order them, so I could only look at the catalog. I'm sorry, but I don't do business like that. I need to see what I'm buying, or at least check the fit and quality of the brand I'm ordering if I pick a style they don't stock. I took my business elsewhere, where I was "allowed" to see their dresses. I gave them one star because I had to, but they don't even deserve that.

1
★☆☆☆☆

I don't know how this store stays in business. They have absolutely horrible customer service. I went in hoping to purchase 3 flower girl dresses. I had called over the weekend to see which brands they carried, and told them I'd be in to check them out on Tuesday. To be fair, the person I spoke with on the phone seemed pleasant, or I never would have wasted my gas going to the store. However, when I arrived on Tuesday the saleswoman was extremely rude. Asked if I had an appt (there was no one in the store) and whether I was looking or buying. Well, I have to look first before I can buy anything, but get this, she wouldn't even let me LOOK at the flower girl dresses! She informed me that they were in the back and she wasn't going to get them. Since I needed 3 I had to order them, so I could only look at the catalog. I'm sorry, but I don't do business like that. I need to see what I'm buying, or at least check the fit and quality of the brand I'm ordering if I pick a style they don't stock. I took my business elsewhere, where I was "allowed" to see their dresses. I gave them one star because I had to, but they don't even deserve that.

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I thought their job ethic was very poor. They were rude, not helpful at all. They give you a limited amount of time to try on your dress and a certain amount of dresses that you are allowed to try on. The two ladies also lied and said that they sold my sample dress after I ordered the dress and wanted to come back and try it on to show my maid of honor. When my dress finally arrived, it didnt seem as if it was the same dress. They quickly said that they would go get the sample dress (knowing exactly whre it was) for me to see it was the same dress. Funny how they told me about 3 different times that they did not have it! Then, I needed a veil and instead of helping me they were rude and pointed to where they keep the veils. I had my mom go back the next day to pick up my dress and did my alterations elsewhere. I have informed all of my friends NOT to go there...and they are not :-)

1
★☆☆☆☆

I thought their job ethic was very poor. They were rude, not helpful at all. They give you a limited amount of time to try on your dress and a certain amount of dresses that you are allowed to try on. The two ladies also lied and said that they sold my sample dress after I ordered the dress and wanted to come back and try it on to show my maid of honor. When my dress finally arrived, it didnt seem as if it was the same dress. They quickly said that they would go get the sample dress (knowing exactly whre it was) for me to see it was the same dress. Funny how they told me about 3 different times that they did not have it! Then, I needed a veil and instead of helping me they were rude and pointed to where they keep the veils. I had my mom go back the next day to pick up my dress and did my alterations elsewhere. I have informed all of my friends NOT to go there...and they are not :-)

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This store gives you the one on one service you deserve when making the most important purchase you have dreamed about your whole life. I not only got my dress there but i bought my whole wedding parties attire there and i felt special the whole time. Make sure you check them out!

5
★★★★★

This store gives you the one on one service you deserve when making the most important purchase you have dreamed about your whole life. I not only got my dress there but i bought my whole wedding parties attire there and i felt special the whole time. Make sure you check them out!

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