Ace Photo Inc

★★☆☆☆
  • 441 Larch Ln

    Sacramento, CA 95864

    Map & Directions
  • 916-482-4712

Personal Services

Personal Services
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I was looking for a photo lab to cross process some 120 film for me. The usual place I use in Roseville "Snap Photo" wanted a ridiculous amount of money so I called Ace Photo in Sacramento. Their price was more reasonable.

I went to Ace Photo and had 14 rolls of 120 film (168 photos) developed and scanned (only a few rolls were cross processed). The price was $145.

I got home and looked at the digital scans and was very disappointed to see that the photos had many white specs throughout most of the photos. Many of the specs were in the exact same place on many of the photos which told me that their scanner must have been dirty and that was what I was seeing. I called Ace Photo and explained to them what I thought had happened. I was asked to bring the cd back so they could "touch up" the pictures.

What I really wanted was new scans but I decided to let them "touch up" the photos and hope that they looked better. They touched up the photos and for the most part they looked allot better. The bigger distortions had been removed but many of the smaller ones remained. I didn't want to be overly excessive so I figured I'd let it slide. Later over the next few weeks, as I would look more closely at other photos I noticed some black thread looking distortions very clearly also from a dirty scanner. Also, the cross processed pictures all had a light black bar going down the left side of each photo. This made me very unhappy.

On top of the order I discussed above I brought in two rolls of 35mm film to be scanned. I had shot 35mm film in a 120 camera so that the pictures were wider than normal and had picture exposed around the sprocket holes. I asked if they could scan these negatives and include the sprocket holes in the scan and was told they could. The price was $40 for 10 photo scans.
I got my scans back and the first roll looked exactly how it should have. The second roll however had a light brown discoloration around the edges. At that time I assumed that it was the film type I used for the second roll that caused the discoloration. I figured I would use the first film type the next time to avoid these distortions.

After the horrible transfers of the 120 film I decided I would NEVER bring any more 120 film back to Ace Photo to be developed and scanned EVER again. I really regretted not spending the few extra bucks to go to Snap Photo and have it done right. However, since the sprocket hole 35mm scans seemed to go okay I figured I would use Ace Photo for that ONLY.

A month later, I shot more 35mm film using the sprocket hole technique. I brought the film to Ace Photo so that the entire negative could be scanned including the sprocket holes. When I picked up the scans and went home ALL THE PHOTOS had that same light brown color distortion around the edges regardless of the fact that I used the same film I used the first time when the pictures had come out with no discoloration.

I called Ace Photo and asked why my scans had this discoloration around the edges. They said that the film was so dark that they had to open the scanner a little bit to let light in so that they could scan the pictures and because they did that it created light leaks around the edges. I asked if there was any other way to scan them without these color distortions and they said no.

I got off the phone and went onto Flickr to look at other photos using the sprocket hole effect. I couldn't find ONE out of hundreds that had the discoloration around the edges that mine did. I feel like the proper thing for Ace Photo to do would have been to call me and say "The only way we can scan your photos is to open the scanner a bit and let some light in. Unfortunately, this may create light leaks and cause your photos to look discolored around the edges. Would you like us to scan these photos anyway?" Had I received that phone call I would have told them "no" and would have found a place that could scan the negatives properly.

I am EXTREMELY unhappy with this place. I spent over $200 with them and the majority of my photos do not look like they should. I feel like this place takes no pride in their work and I would not recommend anyone go there for any job requiring a scan of a negative at any point!

I am going to ask them for a refund tomorrow on ALL the sprocket hole scans I had done there that came out discolored. We'll see how that goes.

1
★☆☆☆☆

I was looking for a photo lab to cross process some 120 film for me. The usual place I use in Roseville "Snap Photo" wanted a ridiculous amount of money so I called Ace Photo in Sacramento. Their price was more reasonable.

I went to Ace Photo and had 14 rolls of 120 film (168 photos) developed and scanned (only a few rolls were cross processed). The price was $145.

I got home and looked at the digital scans and was very disappointed to see that the photos had many white specs throughout most of the photos. Many of the specs were in the exact same place on many of the photos which told me that their scanner must have been dirty and that was what I was seeing. I called Ace Photo and explained to them what I thought had happened. I was asked to bring the cd back so they could "touch up" the pictures.

What I really wanted was new scans but I decided to let them "touch up" the photos and hope that they looked better. They touched up the photos and for the most part they looked allot better. The bigger distortions had been removed but many of the smaller ones remained. I didn't want to be overly excessive so I figured I'd let it slide. Later over the next few weeks, as I would look more closely at other photos I noticed some black thread looking distortions very clearly also from a dirty scanner. Also, the cross processed pictures all had a light black bar going down the left side of each photo. This made me very unhappy.

On top of the order I discussed above I brought in two rolls of 35mm film to be scanned. I had shot 35mm film in a 120 camera so that the pictures were wider than normal and had picture exposed around the sprocket holes. I asked if they could scan these negatives and include the sprocket holes in the scan and was told they could. The price was $40 for 10 photo scans.
I got my scans back and the first roll looked exactly how it should have. The second roll however had a light brown discoloration around the edges. At that time I assumed that it was the film type I used for the second roll that caused the discoloration. I figured I would use the first film type the next time to avoid these distortions.

After the horrible transfers of the 120 film I decided I would NEVER bring any more 120 film back to Ace Photo to be developed and scanned EVER again. I really regretted not spending the few extra bucks to go to Snap Photo and have it done right. However, since the sprocket hole 35mm scans seemed to go okay I figured I would use Ace Photo for that ONLY.

A month later, I shot more 35mm film using the sprocket hole technique. I brought the film to Ace Photo so that the entire negative could be scanned including the sprocket holes. When I picked up the scans and went home ALL THE PHOTOS had that same light brown color distortion around the edges regardless of the fact that I used the same film I used the first time when the pictures had come out with no discoloration.

I called Ace Photo and asked why my scans had this discoloration around the edges. They said that the film was so dark that they had to open the scanner a little bit to let light in so that they could scan the pictures and because they did that it created light leaks around the edges. I asked if there was any other way to scan them without these color distortions and they said no.

I got off the phone and went onto Flickr to look at other photos using the sprocket hole effect. I couldn't find ONE out of hundreds that had the discoloration around the edges that mine did. I feel like the proper thing for Ace Photo to do would have been to call me and say "The only way we can scan your photos is to open the scanner a bit and let some light in. Unfortunately, this may create light leaks and cause your photos to look discolored around the edges. Would you like us to scan these photos anyway?" Had I received that phone call I would have told them "no" and would have found a place that could scan the negatives properly.

I am EXTREMELY unhappy with this place. I spent over $200 with them and the majority of my photos do not look like they should. I feel like this place takes no pride in their work and I would not recommend anyone go there for any job requiring a scan of a negative at any point!

I am going to ask them for a refund tomorrow on ALL the sprocket hole scans I had done there that came out discolored. We'll see how that goes.

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.

I was looking for a photo lab to cross process some 120 film for me. The usual place I use in Roseville "Snap Photo" wanted a ridiculous amount of money so I called Ace Photo in Sacramento. Their price was more reasonable.

I went to Ace Photo and had 14 rolls of 120 film (168 photos) developed and scanned (only a few rolls were cross processed). The price was $145.

I got home and looked at the digital scans and was very disappointed to see that the photos had many white specs throughout most of the photos. Many of the specs were in the exact same place on many of the photos which told me that their scanner must have been dirty and that was what I was seeing. I called Ace Photo and explained to them what I thought had happened. I was asked to bring the cd back so they could "touch up" the pictures.

What I really wanted was new scans but I decided to let them "touch up" the photos and hope that they looked better. They touched up the photos and for the most part they looked allot better. The bigger distortions had been removed but many of the smaller ones remained. I didn't want to be overly excessive so I figured I'd let it slide. Later over the next few weeks, as I would look more closely at other photos I noticed some black thread looking distortions very clearly also from a dirty scanner. Also, the cross processed pictures all had a light black bar going down the left side of each photo. This made me very unhappy.

On top of the order I discussed above I brought in two rolls of 35mm film to be scanned. I had shot 35mm film in a 120 camera so that the pictures were wider than normal and had picture exposed around the sprocket holes. I asked if they could scan these negatives and include the sprocket holes in the scan and was told they could. The price was $40 for 10 photo scans.

I got my scans back and the first roll looked exactly how it should have. The second roll however had a light brown discoloration around the edges. At that time I assumed that it was the film type I used for the second roll that caused the discoloration. I figured I would use the first film type the next time to avoid these distortions.

After the horrible transfers of the 120 film I decided I would NEVER bring any more 120 film back to Ace Photo to be developed and scanned EVER again. I really regretted not spending the few extra bucks to go to Snap Photo and have it done right. However, since the sprocket hole 35mm scans seemed to go okay I figured I would use Ace Photo for that ONLY.

STORY CONTINUED BELOW...

0
★☆☆☆☆

I was looking for a photo lab to cross process some 120 film for me. The usual place I use in Roseville "Snap Photo" wanted a ridiculous amount of money so I called Ace Photo in Sacramento. Their price was more reasonable.

I went to Ace Photo and had 14 rolls of 120 film (168 photos) developed and scanned (only a few rolls were cross processed). The price was $145.

I got home and looked at the digital scans and was very disappointed to see that the photos had many white specs throughout most of the photos. Many of the specs were in the exact same place on many of the photos which told me that their scanner must have been dirty and that was what I was seeing. I called Ace Photo and explained to them what I thought had happened. I was asked to bring the cd back so they could "touch up" the pictures.

What I really wanted was new scans but I decided to let them "touch up" the photos and hope that they looked better. They touched up the photos and for the most part they looked allot better. The bigger distortions had been removed but many of the smaller ones remained. I didn't want to be overly excessive so I figured I'd let it slide. Later over the next few weeks, as I would look more closely at other photos I noticed some black thread looking distortions very clearly also from a dirty scanner. Also, the cross processed pictures all had a light black bar going down the left side of each photo. This made me very unhappy.

On top of the order I discussed above I brought in two rolls of 35mm film to be scanned. I had shot 35mm film in a 120 camera so that the pictures were wider than normal and had picture exposed around the sprocket holes. I asked if they could scan these negatives and include the sprocket holes in the scan and was told they could. The price was $40 for 10 photo scans.

I got my scans back and the first roll looked exactly how it should have. The second roll however had a light brown discoloration around the edges. At that time I assumed that it was the film type I used for the second roll that caused the discoloration. I figured I would use the first film type the next time to avoid these distortions.

After the horrible transfers of the 120 film I decided I would NEVER bring any more 120 film back to Ace Photo to be developed and scanned EVER again. I really regretted not spending the few extra bucks to go to Snap Photo and have it done right. However, since the sprocket hole 35mm scans seemed to go okay I figured I would use Ace Photo for that ONLY.

STORY CONTINUED BELOW...

Pros: That scan and develop 120 film.

Cons: All your film scans will probably not look like it should!

.

A month later, I shot more 35mm film using the sprocket hole technique. I brought the film to Ace Photo so that the entire negative could be scanned including the sprocket holes. When I picked up the scans and went home ALL THE PHOTOS had that same light brown color distortion around the edges regardless of the fact that I used the same film I used the first time when the pictures had come out with no discoloration.

I called Ace Photo and asked why my scans had this discoloration around the edges. They said that the film was so dark that they had to open the scanner a little bit to let light in so that they could scan the pictures and because they did that it created light leaks around the edges. I asked if there was any other way to scan them without these color distortions and they said no.

I got off the phone and went onto Flickr to look at other photos using the sprocket hole effect. I couldn't find ONE out of hundreds that had the discoloration around the edges that mine did. I feel like the proper thing for Ace Photo to do would have been to call me and say "The only way we can scan your photos is to open the scanner a bit and let some light in. Unfortunately, this may create light leaks and cause your photos to look discolored around the edges. Would you like us to scan these photos anyway?" Had I received that phone call I would have told them "no" and would have found a place that could scan the negatives properly.

I am EXTREMELY unhappy with this place. I spent over $200 with them and the majority of my photos do not look like they should. I feel like this place takes no pride in their work and I would not recommend anyone go there for any job requiring a scan of a negative at any point!

I am going to ask them for a refund tomorrow on ALL the sprocket hole scans I had done there that came out discolored. We'll see how that goes.

0
★☆☆☆☆

A month later, I shot more 35mm film using the sprocket hole technique. I brought the film to Ace Photo so that the entire negative could be scanned including the sprocket holes. When I picked up the scans and went home ALL THE PHOTOS had that same light brown color distortion around the edges regardless of the fact that I used the same film I used the first time when the pictures had come out with no discoloration.

I called Ace Photo and asked why my scans had this discoloration around the edges. They said that the film was so dark that they had to open the scanner a little bit to let light in so that they could scan the pictures and because they did that it created light leaks around the edges. I asked if there was any other way to scan them without these color distortions and they said no.

I got off the phone and went onto Flickr to look at other photos using the sprocket hole effect. I couldn't find ONE out of hundreds that had the discoloration around the edges that mine did. I feel like the proper thing for Ace Photo to do would have been to call me and say "The only way we can scan your photos is to open the scanner a bit and let some light in. Unfortunately, this may create light leaks and cause your photos to look discolored around the edges. Would you like us to scan these photos anyway?" Had I received that phone call I would have told them "no" and would have found a place that could scan the negatives properly.

I am EXTREMELY unhappy with this place. I spent over $200 with them and the majority of my photos do not look like they should. I feel like this place takes no pride in their work and I would not recommend anyone go there for any job requiring a scan of a negative at any point!

I am going to ask them for a refund tomorrow on ALL the sprocket hole scans I had done there that came out discolored. We'll see how that goes.

Pros: They scan and develop 120 film.

Cons: All your film scans will probably not look like it should!

.

I had my high school senior photos taken here. I went into their studio but they also offer to meet you anywhere outside that you want. My friend used this service for her senior pictures too and she met him a local park. He spent about 45 minutes shooting my photos and told me how to pose. The prices aren't really anything special--they are moderately priced with the competitors.

5
★★★★★

I had my high school senior photos taken here. I went into their studio but they also offer to meet you anywhere outside that you want. My friend used this service for her senior pictures too and she met him a local park. He spent about 45 minutes shooting my photos and told me how to pose. The prices aren't really anything special--they are moderately priced with the competitors.

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0 out of 1 people found this review helpful.

.

When my daughter got baptised, we needed a photographer. I happen to fall on their website and decided to try. The studio looks like a camera shop from the outside. Inside, the studio for the "shooting" is small. They have a nice selection on frames and you can see your photos in less than 2 hours. The prices are reasonable since photography isn't cheap.

PROS: Not too expensive, quick service, nice frame selection
CONS: none

4
★★★★☆

When my daughter got baptised, we needed a photographer. I happen to fall on their website and decided to try. The studio looks like a camera shop from the outside. Inside, the studio for the "shooting" is small. They have a nice selection on frames and you can see your photos in less than 2 hours. The prices are reasonable since photography isn't cheap.

PROS: Not too expensive, quick service, nice frame selection
CONS: none

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