Disneyland Hotel

★★★★☆
  • 1150 West Magic Way

    Anaheim, CA 92802

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  • 714-778-6600

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Fairfield Inn Anaheim Disneyland Resort

1460 S Harbor Blvd Anaheim, CA

3.8 15
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Nice room, newly remodeled, but cheap towels & TP\r
We come to the DL Resort several times a year and usually love the Disneyland Hotel, but lately we noticed a downgrade. Their accomodations used to be very good, but now we see cheap thin

3
★★★★★

Nice room, newly remodeled, but cheap towels & TP\r
We come to the DL Resort several times a year and usually love the Disneyland Hotel, but lately we noticed a downgrade. Their accomodations used to be very good, but now we see cheap thin

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I had memories of staying at the Disneyland Hotel many years ago. Back then I remember the monorail being near the hotel. Last time I went to Disney land, the Disneyland Hotel was under renovations and was closed so I stayed at the Paradise Pier and had to take the Tram to Disneyland, I guess it was better than walking! When I called ahead to make reservations, I talked to Carlos. He guaranteed 10th floor facing the park, and told me that the monorail was very near the Disneyland Hotel. In fact, he put me on hold several times making me believe that he was doing what he said. The nightmare begins. When we got there, we told that there was no rooms on the 10th floor or above available and they had no rooms facing the park. After the check in cast member made several trips to the back room, we were told that we had to stay on the sixth floor facing the parking lot! They called this a premium room and charged for it, UGH. After staying for five nights at the Disneyland Hotel we were not impressed. We had to walk from the hotel to Downtown Disney just to get to the monorail. Of course it was closed! Then we had to walk all the way through downtown Disney for what seem like forever to get to the to the front gate. Even our 12 year old daughter complained about the long walk! Very inconvenient for an expensive resort! Then we called to asked for extra pillows and towels. Two phone calls later after an hour, they finally arrived. When we woke up after the first night we were all stuffy and sneezing! Room was dusty. We had to request better cleaning. For the price room should have been dust free. Even as a annual premium pass member we had to pay almost 300 per night. Oh, by the way they lock all the lobby bathrooms after midnight, make sure you carry a coffee can! Not recommended. Stay at Motel 6 and get much better rates! You will still have a long walk, but it won't cost you as much!

1
★★☆☆☆

I had memories of staying at the Disneyland Hotel many years ago. Back then I remember the monorail being near the hotel. Last time I went to Disney land, the Disneyland Hotel was under renovations and was closed so I stayed at the Paradise Pier and had to take the Tram to Disneyland, I guess it was better than walking! When I called ahead to make reservations, I talked to Carlos. He guaranteed 10th floor facing the park, and told me that the monorail was very near the Disneyland Hotel. In fact, he put me on hold several times making me believe that he was doing what he said. The nightmare begins. When we got there, we told that there was no rooms on the 10th floor or above available and they had no rooms facing the park. After the check in cast member made several trips to the back room, we were told that we had to stay on the sixth floor facing the parking lot! They called this a premium room and charged for it, UGH. After staying for five nights at the Disneyland Hotel we were not impressed. We had to walk from the hotel to Downtown Disney just to get to the monorail. Of course it was closed! Then we had to walk all the way through downtown Disney for what seem like forever to get to the to the front gate. Even our 12 year old daughter complained about the long walk! Very inconvenient for an expensive resort! Then we called to asked for extra pillows and towels. Two phone calls later after an hour, they finally arrived. When we woke up after the first night we were all stuffy and sneezing! Room was dusty. We had to request better cleaning. For the price room should have been dust free. Even as a annual premium pass member we had to pay almost 300 per night. Oh, by the way they lock all the lobby bathrooms after midnight, make sure you carry a coffee can! Not recommended. Stay at Motel 6 and get much better rates! You will still have a long walk, but it won't cost you as much!

Pros: Room with balcony

Cons: LONG LONG walk through Disneyland Downtown to get to Parks

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Our table and silverware was dirty, the person who was calling diners to tables was unnecessarily rude to us on several occasions and the manager seemed to care less. Bravo to the kitchen staff though; friendly folk and their American cuisine on the buffet line was fantastic. (Couldn?t get enough of those lemon bars!) However, coupling the good food and the bad service together, I?m still not sure the experience of the character diner overall was worth $40. The host himself single-handedly ruined the magic of my Disney day.

0
★☆☆☆☆

Our table and silverware was dirty, the person who was calling diners to tables was unnecessarily rude to us on several occasions and the manager seemed to care less. Bravo to the kitchen staff though; friendly folk and their American cuisine on the buffet line was fantastic. (Couldn?t get enough of those lemon bars!) However, coupling the good food and the bad service together, I?m still not sure the experience of the character diner overall was worth $40. The host himself single-handedly ruined the magic of my Disney day.

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I just got back from a stay at the Disneyland Hotel and it was NOT a pleasant experience! First, I had to wait 30-40 minutes to get checked in. Thank goodness My child was 13yr and not a toddler who can't wait that long. I was not pleased that they only had 3 "Cast Members" working the desk while there was 4 other "Cast Members" just laughing on the Conciegre side. I thought if I stayed at a Disney Hotel, I would get better service. Boy was I wrong!!! I got Superior service at the Best Western Park Place Inn compared to this place!!!

Then when I checked the room for what it had, it was clean but had not been throughly cleaned! I found crackers and broken shards of glass under the bed. Again, I am glad I had a older child versus a smaller child/toddler. There was also trash near the curtains. Plus the "Do Not Disturb" sign means nothing to the maids! My son was not feeling well and I put the sign out for him to get some rest before we went to the Parks. We had 3 knocks on the door by the maids in a 2 hour period!

My other peeve, Goofy's Kitchen!!! Talk about BAD service!!! Where do you go where you have to pay for your meal and tip them too before you even eat the meal? I was yelled at because I didn't know I had to pre-pay my meal. Then when it was time to be seated I was not smiled at and they acted like I was making it so hard for them!! The food was good but service was HORRIBLE!! I told the Manager but got the brush off. BEWARE OF GOOFY'S KITCHEN!!!! GO SOMEPLACE ELSE WHERE YOU ARE TREATED LIKE THE GUEST THAT YOU ARE!!!

0
★☆☆☆☆

I just got back from a stay at the Disneyland Hotel and it was NOT a pleasant experience! First, I had to wait 30-40 minutes to get checked in. Thank goodness My child was 13yr and not a toddler who can't wait that long. I was not pleased that they only had 3 "Cast Members" working the desk while there was 4 other "Cast Members" just laughing on the Conciegre side. I thought if I stayed at a Disney Hotel, I would get better service. Boy was I wrong!!! I got Superior service at the Best Western Park Place Inn compared to this place!!!

Then when I checked the room for what it had, it was clean but had not been throughly cleaned! I found crackers and broken shards of glass under the bed. Again, I am glad I had a older child versus a smaller child/toddler. There was also trash near the curtains. Plus the "Do Not Disturb" sign means nothing to the maids! My son was not feeling well and I put the sign out for him to get some rest before we went to the Parks. We had 3 knocks on the door by the maids in a 2 hour period!

My other peeve, Goofy's Kitchen!!! Talk about BAD service!!! Where do you go where you have to pay for your meal and tip them too before you even eat the meal? I was yelled at because I didn't know I had to pre-pay my meal. Then when it was time to be seated I was not smiled at and they acted like I was making it so hard for them!! The food was good but service was HORRIBLE!! I told the Manager but got the brush off. BEWARE OF GOOFY'S KITCHEN!!!! GO SOMEPLACE ELSE WHERE YOU ARE TREATED LIKE THE GUEST THAT YOU ARE!!!

Pros: Wake Up Calls

Cons: BAD SERVICE ALL AROUND, VERY RUDE so-called LIFEGUARD, LONG WAITS To Check-in, NO BELLHOP HELP, Bad Service @ Goofy's Kitchen, DIRTY ROOMS and RIP OFF FOR WHAT YOU PAY FOR!!!!

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I've been to Dinseyland many times over the years, and we decided to take our little one for his 4th birthday. We arrived to find only 2 people working the reception desk. After 30 minutes in line, we finally got to our room, then dropped our stuff and went straight to the park. My boyfrend got into bed that night and said "ouch" (not his usual reaction), he had discovered two small shards of glass embedded in his left leg. The next morning we took them down to the front desk and presented them to the employee there. Our sheets were changed as requested, and the housekeeping manager arranged for us to receive their turn-down service for free. The next morning, the toilet was not "performing" correctly. We finally got it to work and left for the park. When we returned for a nap, the toilet had decided not to work at all. I tried calling the front desk, only to be greeted by a "fast busy", twice. The little one was in the bathroom (the door to which would not shut all the way), and pulled on a hand towel to slide it off the bar.... to his surprise, the bar came down with it. Bonk!! Right on the noodle. Again, a call to the front desk, fast busy. We went downstairs and after 15 minutes of not advancing in line, I gave up. Same thing the following morning. 3rd day, we had checked out already, but I decided to let them know about the problems while waiting for our ride to the airport. The employee said "Ok, thanks for letting us know". I said "Did you want my room number or anything?". I filled out the complaint/concern form on Disney's website once we got home. I got a letter 3 weeks later asking me to call the "Disney Claims Dept". (They had my number and should have called me). The man I spoke to said it was basically my fault, because if I had tried harder, I could have found a manager. They did make sure to inform me about the "statue" of limitations on personal injury claims though. I expected more from Disney. I'll go back to the parks, but not the hotel.

1
★★★☆☆

I've been to Dinseyland many times over the years, and we decided to take our little one for his 4th birthday. We arrived to find only 2 people working the reception desk. After 30 minutes in line, we finally got to our room, then dropped our stuff and went straight to the park. My boyfrend got into bed that night and said "ouch" (not his usual reaction), he had discovered two small shards of glass embedded in his left leg. The next morning we took them down to the front desk and presented them to the employee there. Our sheets were changed as requested, and the housekeeping manager arranged for us to receive their turn-down service for free. The next morning, the toilet was not "performing" correctly. We finally got it to work and left for the park. When we returned for a nap, the toilet had decided not to work at all. I tried calling the front desk, only to be greeted by a "fast busy", twice. The little one was in the bathroom (the door to which would not shut all the way), and pulled on a hand towel to slide it off the bar.... to his surprise, the bar came down with it. Bonk!! Right on the noodle. Again, a call to the front desk, fast busy. We went downstairs and after 15 minutes of not advancing in line, I gave up. Same thing the following morning. 3rd day, we had checked out already, but I decided to let them know about the problems while waiting for our ride to the airport. The employee said "Ok, thanks for letting us know". I said "Did you want my room number or anything?". I filled out the complaint/concern form on Disney's website once we got home. I got a letter 3 weeks later asking me to call the "Disney Claims Dept". (They had my number and should have called me). The man I spoke to said it was basically my fault, because if I had tried harder, I could have found a manager. They did make sure to inform me about the "statue" of limitations on personal injury claims though. I expected more from Disney. I'll go back to the parks, but not the hotel.

Pros: Proximity to Disneyland Parks

Cons: Condition of the rooms, wait time to speak to front desk, Company's attitude regarding complaints

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Outrageous cost aside, Disney Hotels do not offer any better amenities compared to the Hyatt. We had a choice between the two hotels & stayed at Disneyland Hotel only because the kids wanted the convenience, proximity and ability to ride the Monorail (which as of this writing, will be closed for the next 4 mos.)into the park. The rooms are quainty decorated with Disney motif and Mickey's face embellished on the boxes of soap, shampoo/lotion bottles. Housekeeping always made sure we had enough glasses, towels and toiletries (which are truthfully, better at the Hyatt). The one day we wanted to spend some time at the Neverland Pool, it was full of children. We moved to the other pool, more of the same. It is nice to be able to walk to Downtown Disney where we ate most of our meals, thus never leaving the Disney complex once we checked in. For future return visits, we plan to stay at the Hyatt.

2
★★★★☆

Outrageous cost aside, Disney Hotels do not offer any better amenities compared to the Hyatt. We had a choice between the two hotels & stayed at Disneyland Hotel only because the kids wanted the convenience, proximity and ability to ride the Monorail (which as of this writing, will be closed for the next 4 mos.)into the park. The rooms are quainty decorated with Disney motif and Mickey's face embellished on the boxes of soap, shampoo/lotion bottles. Housekeeping always made sure we had enough glasses, towels and toiletries (which are truthfully, better at the Hyatt). The one day we wanted to spend some time at the Neverland Pool, it was full of children. We moved to the other pool, more of the same. It is nice to be able to walk to Downtown Disney where we ate most of our meals, thus never leaving the Disney complex once we checked in. For future return visits, we plan to stay at the Hyatt.

Pros: Walking to Disneyland, Downtown Disney, Monorail

Cons: Overpriced, older hotel

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We stayed here in October. The rooms are small, but it isn't necessary to have a large room because all you will do is sleep here. I was happy that there was a refrigerator in the room and we used it to store milk and the cereal that we brought from home. The check in process was easy.

4
★★★★☆

We stayed here in October. The rooms are small, but it isn't necessary to have a large room because all you will do is sleep here. I was happy that there was a refrigerator in the room and we used it to store milk and the cereal that we brought from home. The check in process was easy.

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The Disneyland Hotel is the perfect splurge. The rooms and hotel all have disney themes all over, such as mickey mouse lamps, and wallpaper. I never regret paying the extra money to stay here.

PROS: Fairy Tale
CONS: Pricey

5
★★★★★

The Disneyland Hotel is the perfect splurge. The rooms and hotel all have disney themes all over, such as mickey mouse lamps, and wallpaper. I never regret paying the extra money to stay here.

PROS: Fairy Tale
CONS: Pricey

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It's Disney and every detail is covered. Talk about making staying in a hotel fun. We like to Check in and go to the park, then in the midle of the day go back to the room and go swimming. A family fun place,and it is romantic also.

2
★★★★★

It's Disney and every detail is covered. Talk about making staying in a hotel fun. We like to Check in and go to the park, then in the midle of the day go back to the room and go swimming. A family fun place,and it is romantic also.

Pros: good service, Koi Ponds!, Captian Hooks

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Now this is what I call a hotel. It is connected right to disneyland via their monorail system. The rooms are really spacious and the service is really nice. It's good not having to deal with parking due to the monorail. An exceptional place to take your family with lots of little kids. Rooms don't come cheap though, so you'd be paying a pretty penny to stay there.

5
★★★★★

Now this is what I call a hotel. It is connected right to disneyland via their monorail system. The rooms are really spacious and the service is really nice. It's good not having to deal with parking due to the monorail. An exceptional place to take your family with lots of little kids. Rooms don't come cheap though, so you'd be paying a pretty penny to stay there.

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We stayed at this hotel last year and I was very impressed. It has been reovated since the last time I was there. They now have pixie dust on the ceilings and more decorations in the rooms. The pool is by far the best. We spent hours at the pool relaxing as the kids were just as happy at the pool as they were at Disneyland. When I stayed there three years ago, it had not been redone but it was still great.

4
★★★★☆

We stayed at this hotel last year and I was very impressed. It has been reovated since the last time I was there. They now have pixie dust on the ceilings and more decorations in the rooms. The pool is by far the best. We spent hours at the pool relaxing as the kids were just as happy at the pool as they were at Disneyland. When I stayed there three years ago, it had not been redone but it was still great.

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This is a nice hotel, but we were somewhat disapponted during our last stay. When we checked in the plumbing in the bathroom was not working correctly. We called down to the front desk and they moved us to another room that also had the same problem. After we moved again, we were happy to find a room that was in proper working order. They didn't seem too suprised at the front desk when we exerienced these problems. The best part about the hotel is the convenience of getting back and forth to Disneyland Park.

4
★★★★☆

This is a nice hotel, but we were somewhat disapponted during our last stay. When we checked in the plumbing in the bathroom was not working correctly. We called down to the front desk and they moved us to another room that also had the same problem. After we moved again, we were happy to find a room that was in proper working order. They didn't seem too suprised at the front desk when we exerienced these problems. The best part about the hotel is the convenience of getting back and forth to Disneyland Park.

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The hotel is just a few hundred yards from Disneyland and just steps from Downtown Disney's great shopping and restaurants. The hotel itself has several restaurants, a small coffee shop, video arcade and workout room. The rooms are a little out-dated, but the staff is friendly and fun. Our young daughter did not want to leave the hotel's beautiful pool.

4
★★★★☆

The hotel is just a few hundred yards from Disneyland and just steps from Downtown Disney's great shopping and restaurants. The hotel itself has several restaurants, a small coffee shop, video arcade and workout room. The rooms are a little out-dated, but the staff is friendly and fun. Our young daughter did not want to leave the hotel's beautiful pool.

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Disneyland's original hotel, the Disneyland Hotel, is nice. It is not as nice as it used to be. Years ago, the Disneyland Hotel was a world-class grand hotel. Now with Disney;s Grand Californian Hotel across the street, the Disneyland Hotel has fallen by the wayside. Many of the rooms are in disrepair and the service has gone down hill. However, it is still a very nice hotel and they are renovating it, so it should get better.

PROS: Proximity to Disneyland
CONS: Pricey

4
★★★★☆

Disneyland's original hotel, the Disneyland Hotel, is nice. It is not as nice as it used to be. Years ago, the Disneyland Hotel was a world-class grand hotel. Now with Disney;s Grand Californian Hotel across the street, the Disneyland Hotel has fallen by the wayside. Many of the rooms are in disrepair and the service has gone down hill. However, it is still a very nice hotel and they are renovating it, so it should get better.

PROS: Proximity to Disneyland
CONS: Pricey

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The Disneyland hotel is like our second home. My wife and I visit disneyland every year, ever since we were married, and thats around 12 years ago. Our kids grew up spending at least a week every summer at the Disneyland hotel. So it's like coming home. The staff is always friendly and helpful. The rooms are clean and well kept. And everything is within walking distance, especially with the new Downtown Disney.

2
★★★★★

The Disneyland hotel is like our second home. My wife and I visit disneyland every year, ever since we were married, and thats around 12 years ago. Our kids grew up spending at least a week every summer at the Disneyland hotel. So it's like coming home. The staff is always friendly and helpful. The rooms are clean and well kept. And everything is within walking distance, especially with the new Downtown Disney.

Pros: Downtown Disney, Good Service, Friendly Staff

Cons: a bit pricey

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