Angelo Shoe Repair

★★★☆☆
  • 724 Montana Ave

    Santa Monica, CA 90403

    Map & Directions
  • 310-394-7237

About Angelo Shoe Repair

Categories
Hours
Mon - Fri, 9am - 6pm; Sat, 9am - 5pm

Personal Services

Personal Services
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My friends were right! Angelo's is the best place in the LA area (and anywhere else I have used such services) for expert care of your absolute best shoes, bags, belts - you name it, they will make it better than brand new! One of my friends even moved to the east coast and still swears by Angelo's (she ships all her stuff to them). I came in with a broken heel on a pair of expensive designer shoes that I needed taken care of immediately. They did an amazing job (looked like new) and I was able to wear them to a party that weekend! Angelo REALLY knows his stuff and he is honest about what you need (and what you DON'T need) to get done.

5
★★★★★

My friends were right! Angelo's is the best place in the LA area (and anywhere else I have used such services) for expert care of your absolute best shoes, bags, belts - you name it, they will make it better than brand new! One of my friends even moved to the east coast and still swears by Angelo's (she ships all her stuff to them). I came in with a broken heel on a pair of expensive designer shoes that I needed taken care of immediately. They did an amazing job (looked like new) and I was able to wear them to a party that weekend! Angelo REALLY knows his stuff and he is honest about what you need (and what you DON'T need) to get done.

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Until recently I have been a loyal customer for five years. They do an okay job if all you need is a sole change and cleaning. Even when they lost a pair of boots I kept going back out of a sense of loyalty and geographical convenience. However, recently I asked them to do something more complicated, narrowing the ankle on my boot. This is usually something I would take to Arturo's in Beverly Hills, who charge a little more but do an excellent job. This time I decided to take it to Angelo's. When I went to pick it up there was a huge bulge on the side because he had improperly sewn it together. When I pointed this out to him, instead of taking it back to make an adjustment, he tried to convince me that all boots look like this and then became angry with me when I disagreed. When I asked him to fix his mistake he refused and said it was impossible. When I said I would take it to another place to prove it can be done he became defensive and angry. I couldn't believe that after hundreds of dollars and many years of being a polite and friendly customer, I was being so rudely treated. I would not take anything to them that required more than a sole change and even then I hope they don't loose your shoes.

1
★☆☆☆☆

Until recently I have been a loyal customer for five years. They do an okay job if all you need is a sole change and cleaning. Even when they lost a pair of boots I kept going back out of a sense of loyalty and geographical convenience. However, recently I asked them to do something more complicated, narrowing the ankle on my boot. This is usually something I would take to Arturo's in Beverly Hills, who charge a little more but do an excellent job. This time I decided to take it to Angelo's. When I went to pick it up there was a huge bulge on the side because he had improperly sewn it together. When I pointed this out to him, instead of taking it back to make an adjustment, he tried to convince me that all boots look like this and then became angry with me when I disagreed. When I asked him to fix his mistake he refused and said it was impossible. When I said I would take it to another place to prove it can be done he became defensive and angry. I couldn't believe that after hundreds of dollars and many years of being a polite and friendly customer, I was being so rudely treated. I would not take anything to them that required more than a sole change and even then I hope they don't loose your shoes.

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0 out of 1 people found this review helpful.

.

Reliable, fast turnaround.

4
★★★★☆

Reliable, fast turnaround.

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