Sobotka Air Systems

★★☆☆☆
  • 2355 Whitman Rd Ste E

    Concord, CA 94518

    Map & Directions
  • 925-798-9300

Automotive

Automotive
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THIS IS THE WORST COMPANY FROM CUSTOMER SERVICE TO PRICES. I CALLED TO THEM TO HAVE MY CONTROL UNIT CHANGE.I WAS QUOTE 150.00 PLUS NO MORE THAN 20.00 TO SHIP BACK THE OLD PARTS. MY BILL CAME UP TO 287.00 INSTEAD. I CALLED AND SPOKE TO A RUDE STORE MANAGER WHO HAS NO CUSTOMER SERVICE SKILLS AT ALL. LEFT AMESSAGES FOR THE OWNER AND THE SAME PERSON THAT QOUTE ME ABOUT FIVE TIMES AND OF COURSE IS HE NEVER IN OR RETURN MY CALLS. AFTER FOUR DAYS LATER HE CALLED. HE TOLD ME THAT THERE WERE MORE PROBLEM THAN THE CONTROL UNIT. I TOLD HIM WHY DIDN'T SOMEONE CALL ME TO LET ME KNOW IF I WOULD LIKE TO CONTINUE THE WORK SINCE THE PRICE WILL BE DIFFERENT. HIS ANSWER WAS THEY HAVE NO TIME FOR THAT.

0
★☆☆☆☆

THIS IS THE WORST COMPANY FROM CUSTOMER SERVICE TO PRICES. I CALLED TO THEM TO HAVE MY CONTROL UNIT CHANGE.I WAS QUOTE 150.00 PLUS NO MORE THAN 20.00 TO SHIP BACK THE OLD PARTS. MY BILL CAME UP TO 287.00 INSTEAD. I CALLED AND SPOKE TO A RUDE STORE MANAGER WHO HAS NO CUSTOMER SERVICE SKILLS AT ALL. LEFT AMESSAGES FOR THE OWNER AND THE SAME PERSON THAT QOUTE ME ABOUT FIVE TIMES AND OF COURSE IS HE NEVER IN OR RETURN MY CALLS. AFTER FOUR DAYS LATER HE CALLED. HE TOLD ME THAT THERE WERE MORE PROBLEM THAN THE CONTROL UNIT. I TOLD HIM WHY DIDN'T SOMEONE CALL ME TO LET ME KNOW IF I WOULD LIKE TO CONTINUE THE WORK SINCE THE PRICE WILL BE DIFFERENT. HIS ANSWER WAS THEY HAVE NO TIME FOR THAT.

Pros: THEY COME OUT FAST

Cons: POOR CUSTOMER SERVICE AND CHARGE MORE THAN WHAT WAS QUOTE.

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I had a very very bad experience with this company. I was charged more than what was qoute. when I call to clear up the situation all I got was a rude manager whom has no customer service skill at all. I call 5 times to speak to the person that qoute me and he is the owner of the company. And of course is he never in or return my calls.

1
★☆☆☆☆

I had a very very bad experience with this company. I was charged more than what was qoute. when I call to clear up the situation all I got was a rude manager whom has no customer service skill at all. I call 5 times to speak to the person that qoute me and he is the owner of the company. And of course is he never in or return my calls.

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For a new installation or repair of your existing heating and/or air conditioning system, Sobotka is the company you should call. They are fast and reasonable, and can handle many types of systems. They will do regular maintenance on your system.

5
★★★★★

For a new installation or repair of your existing heating and/or air conditioning system, Sobotka is the company you should call. They are fast and reasonable, and can handle many types of systems. They will do regular maintenance on your system.

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