Starbucks

★☆☆☆☆
  • 4311 Town Center Blvd 450

    El Dorado Hills, CA 95762

    Map & Directions
  • 916-933-0846

About Starbucks

Hours
Sun 5am-9pm, Mon-Fri 4:30am-9pm, Sat 5am-9:30pm

Food

Food
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The manager is very rude to her employees in front of customers. It made me feel very uncofortable and i no longer visit that starbucks. I believe her name was cathy.

1
★☆☆☆☆

The manager is very rude to her employees in front of customers. It made me feel very uncofortable and i no longer visit that starbucks. I believe her name was cathy.

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I went in for a cup of coffee which is not out of the norm. I was extremely short on time and ordered my cup of coffee to what appeared to be a guy that had better things on his mind than what I was there for and what I needed at the present moment. Its really simple for a trained Barista or so I thought. Venti Iced Carmel Machihatto Upside down with an extra shot of espresso, two extra shots of vanilla, and some butter Carmel thrown on top. I have never in my life found a coffee shop that can make an iced drink warm and a hot drink cold. Am I missing something here? Well after the warm "iced drink" was served to me I asked if all the ingredients were in it. I was told yes. No it was bitter and slimey and the barista over filled the cup so that it ran down the front of my white business suite. When asking for help a huge package of napkins was thrown in my direction. I ended up paying 5 bucks for coffee and 35 bucks for dry cleaning.

PROS: Not to many to list
CONS: I could go for days

1
★☆☆☆☆

I went in for a cup of coffee which is not out of the norm. I was extremely short on time and ordered my cup of coffee to what appeared to be a guy that had better things on his mind than what I was there for and what I needed at the present moment. Its really simple for a trained Barista or so I thought. Venti Iced Carmel Machihatto Upside down with an extra shot of espresso, two extra shots of vanilla, and some butter Carmel thrown on top. I have never in my life found a coffee shop that can make an iced drink warm and a hot drink cold. Am I missing something here? Well after the warm "iced drink" was served to me I asked if all the ingredients were in it. I was told yes. No it was bitter and slimey and the barista over filled the cup so that it ran down the front of my white business suite. When asking for help a huge package of napkins was thrown in my direction. I ended up paying 5 bucks for coffee and 35 bucks for dry cleaning.

PROS: Not to many to list
CONS: I could go for days

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I used to frequent this Starbucks, but now I avoid it. Their employees are very rude. I have waited more than 20 minutes for a mocha, which isn't worth it!

Another time, an employee asked my husband to bring my daughter in next time (because he was talking with her about my daughter) and she would give her a sticker. Not that I care about a measly sticker, but the next time we brought her in, another employee said "we don't do that". My daughter started to cry so hard that we had to leave!

2
★★☆☆☆

I used to frequent this Starbucks, but now I avoid it. Their employees are very rude. I have waited more than 20 minutes for a mocha, which isn't worth it!

Another time, an employee asked my husband to bring my daughter in next time (because he was talking with her about my daughter) and she would give her a sticker. Not that I care about a measly sticker, but the next time we brought her in, another employee said "we don't do that". My daughter started to cry so hard that we had to leave!

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