Electric Laboratories

★★☆☆☆
Quality Automotive Parts, Service and Repairs.
  • 133 E Sierra Ave

    Fresno, CA 93710

    Map & Directions
  • 559-448-8300

Automotive

Automotive
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1.5 6
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If I could I would give them zero stars! I took my car to them because it was closest to wear I live and something serious was wrong with my car. They had it for about a day told me my manifold was leaking and they could fix it right away. I don't know anything about cars so what am I to think. Over three days go by THEN it's ready. Charged an arm and a leg. Four days later my car pretty much blows up again. Long story short another $500 later the original problem is fixed, without any refund of the orignal mistake they made or anything. Took it to my regular guy turns out everything they did was unneccesary. I only hope no one else wastes $1000 in this hard economy on that joke of a shop.

1
★☆☆☆☆

If I could I would give them zero stars! I took my car to them because it was closest to wear I live and something serious was wrong with my car. They had it for about a day told me my manifold was leaking and they could fix it right away. I don't know anything about cars so what am I to think. Over three days go by THEN it's ready. Charged an arm and a leg. Four days later my car pretty much blows up again. Long story short another $500 later the original problem is fixed, without any refund of the orignal mistake they made or anything. Took it to my regular guy turns out everything they did was unneccesary. I only hope no one else wastes $1000 in this hard economy on that joke of a shop.

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This place is a ripoff. Not only they have insane prices but they also told me one price over the phone and when I came to pick up the car the bill was for $100 more! Dont use them, they'll rip you off

1
★☆☆☆☆

This place is a ripoff. Not only they have insane prices but they also told me one price over the phone and when I came to pick up the car the bill was for $100 more! Dont use them, they'll rip you off

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Took my 1994 cadillac in because of a noise problem. It was coming from a belt and I said I think there is a problem with the air conditioning unit, putting pressure on the belt. They replaced several thing (for about $1,000), then took it in again and another $1,500 (total of $2,500) and the problem still wasn't solved. They then said major oil leak and would cost me over $3,500 (total now would be $6,000), and I said it was from the spray I sprayed on the belt while it was running. They said they would check it again, but they didn't. I think took it to the cadillac dealer, and it was the air conditioning part causing problems with the belt. They also said not an oil leak at all. They fixed it and haven't had a problem since. They had no idea what they were doing, and it always took longer than they said to fix - and they never did fix it. Not very compitent workers there.

1
★☆☆☆☆

Took my 1994 cadillac in because of a noise problem. It was coming from a belt and I said I think there is a problem with the air conditioning unit, putting pressure on the belt. They replaced several thing (for about $1,000), then took it in again and another $1,500 (total of $2,500) and the problem still wasn't solved. They then said major oil leak and would cost me over $3,500 (total now would be $6,000), and I said it was from the spray I sprayed on the belt while it was running. They said they would check it again, but they didn't. I think took it to the cadillac dealer, and it was the air conditioning part causing problems with the belt. They also said not an oil leak at all. They fixed it and haven't had a problem since. They had no idea what they were doing, and it always took longer than they said to fix - and they never did fix it. Not very compitent workers there.

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BEWARE OF THIS PLACE , A RIP OFF, SENIORS BE REAL CAREFULL, TAKE YOUR MONEY AND RUN!!! I even took them to the BBB and they snow job them, for real, stay away, take your business to a dealer

1
★☆☆☆☆

BEWARE OF THIS PLACE , A RIP OFF, SENIORS BE REAL CAREFULL, TAKE YOUR MONEY AND RUN!!! I even took them to the BBB and they snow job them, for real, stay away, take your business to a dealer

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I took my vehicle in for an oil change because they were recommend through my Triple A. I made an appointment for 9AM and was told that it would be finished the same day. I never heard from them, so I called right when they were getting ready to close @ 5:30PM and was told they would not have it finished until 9:30 the next morning! They also said they would call at that time.

I called the next day at 11:30AM because I never heard from them, and I asked to speak to a supervisor. They transferred me to the service department but not to speak with a supervisor. Politely, I explained my frustration. They checked and found that my car was done and ready for pickup. No apoligy for not calling or for taking to long.

I thought the company looked professional, but I guess when you have many customers you don't have to be!

1
★☆☆☆☆

I took my vehicle in for an oil change because they were recommend through my Triple A. I made an appointment for 9AM and was told that it would be finished the same day. I never heard from them, so I called right when they were getting ready to close @ 5:30PM and was told they would not have it finished until 9:30 the next morning! They also said they would call at that time.

I called the next day at 11:30AM because I never heard from them, and I asked to speak to a supervisor. They transferred me to the service department but not to speak with a supervisor. Politely, I explained my frustration. They checked and found that my car was done and ready for pickup. No apoligy for not calling or for taking to long.

I thought the company looked professional, but I guess when you have many customers you don't have to be!

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1 out of 1 people found this review helpful.

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They found the problem with my vehicle and fixed it within reasonable time. Staff is very polite and friendly, takes time to explain things even not directly related to the problem being fixed.
Good service, fast, would help if it was a little cheaper.

4
★★★★☆

They found the problem with my vehicle and fixed it within reasonable time. Staff is very polite and friendly, takes time to explain things even not directly related to the problem being fixed.
Good service, fast, would help if it was a little cheaper.

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0 out of 1 people found this review helpful.

 

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