Film Yard Video

★★★★☆

About Film Yard Video

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  • Shopping
Details
  • DVDs

Shopping

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This video store is my favorite. I love the staff, who are funny, personable, and very knowledgeable about all kinds of films--even some of the more obscure ones. It is very personal, and I have been turned on to many films I wouldn't have tried otherwise. Great find!

2
★★★★★

This video store is my favorite. I love the staff, who are funny, personable, and very knowledgeable about all kinds of films--even some of the more obscure ones. It is very personal, and I have been turned on to many films I wouldn't have tried otherwise. Great find!

Pros: selection, great staff, friendly service, cozy

Cons: parking

.

The staff has ALWAYS bee helpful, friendly and very fun. They know a lot about movies and seem to try really hard when I ask for a recommendation to find something that is not only "good" but something I will enjoy. They get stuff in for me they don't already carry and have even gone so far as to hold a movie for me when it comes in and give me a call to let me know it's there and I can come get it. Blockbuster and netflix be damned!

2
★★★★★

The staff has ALWAYS bee helpful, friendly and very fun. They know a lot about movies and seem to try really hard when I ask for a recommendation to find something that is not only "good" but something I will enjoy. They get stuff in for me they don't already carry and have even gone so far as to hold a movie for me when it comes in and give me a call to let me know it's there and I can come get it. Blockbuster and netflix be damned!

Pros: Staff are friendly, Dog-friendly, Great Selection

Cons: Parking's nonexistant, Small store, Can get crowded

.

I've rented at least 100 videos from Film Yard. Their selection is fine, the location is great, but my big beef with FY is the ABOMINABLE customer service. They are not nice; they are sometimes civil. Quite often, when I go to pay, I feel as though I am intruding on the clerk's personal conversation (on the phone or with friends who've stopped by). I like the laid back, familial atmosphere of the Mom 'n Pop as much as the next guy but employees at FY are blatantly rude. I'm sad North Beach Video (on Grant) is closing. Please, someone, open a new video store in North Beach - with some decent customer service - so I don't have to go back there!

0
★☆☆☆☆

I've rented at least 100 videos from Film Yard. Their selection is fine, the location is great, but my big beef with FY is the ABOMINABLE customer service. They are not nice; they are sometimes civil. Quite often, when I go to pay, I feel as though I am intruding on the clerk's personal conversation (on the phone or with friends who've stopped by). I like the laid back, familial atmosphere of the Mom 'n Pop as much as the next guy but employees at FY are blatantly rude. I'm sad North Beach Video (on Grant) is closing. Please, someone, open a new video store in North Beach - with some decent customer service - so I don't have to go back there!

Pros: Convenience, Funky

Cons: Rude staff, Confusing Categories, Limited Selection

 

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