I have taken both of my cars into Monte's, one for a major collision repair in 2007 and another couple of times for various dings, scrapes, etc. Chris at Monte's is always friendly and willing to help. He is fair in his pricing and easy to work with. Some auto shops you feel like you are not welcome there, but at Monte's I fell like an important customer. I appreciate that. Their attention to detail is impeccable. They brought my Saab 9-5 aero back from the dead (front driver's side impact) and it looks brand new again. I highly recommend this shop!!