Just Tires

★★★★☆
  • 2480 E Foothill Blvd B Suite B

    Pasadena, CA 91107

    Map & Directions
  • 626-568-9124

Automotive

Automotive
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4.0 5
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As soon as I walked up to the counter at this location the other day, I should have trusted my gut instinct and walked away. The immediate vibe I received from the customer service/salesman was very chilly. Since he didn't bother giving me his name, the only name I have is from his invoice that states he was salesman *022* He seemed to have an attitude and he told me to park in the special area and *wait* as if I was bothering him. I was there to replace a tire that had blown out. I guess I made the mistake of coming in with the spare and since the car happened to be a luxury suv and I was female I guess he assumed I was desperate and naive which is why he proceeded to try and rip me off hardcore! The first thing he told me after I waited outside for about 10 minutes, was that I should get all my tires changed. When I didn't agree he seemed agitated that I only needed one tire changed. At this point I realize the sales tactic and don't take it too personally but stay assertive. It wasn't until my friend's husband called to give us a few pointers about how to deal with these guys that I realized what was happening next. So I go inside to work out the details and he hands me an invoice for my new tire that totals out to $185. Now mind you, he doesn't bother explaining much of it to me and then hands me a paper to sign. Before I signed the paper I went back to the car to discuss with my friend the details. When she told her husband the price he seemed impressed but skeptical. He asked us to make sure the tire we were getting was an exact replacement of my current Michelin tires. So I go back to ask the cranky salesman about this and he gets all defensive along with another co worker, and they start explaining to me that a "Michelin" would be "double the price" as if I couldn't afford anything too expensive since I didn't want all those other tires done right? I tell him, that I am aware of that and to give me the price for a Michelin. The tire I originally came in for. He gave me an outrages price. So I proceeded to call other tire places right there in their parking spot. I called America's Tire in Pasadena and not only was the sales guy Antonio way more friendly but he matched me prices from all over and get this, he sold me a Michelin tire for only $15 dollars more out the door than these crooks at Just Tires were trying to sell me for a cheap korean generic tire. I could have dealt with the bad attitude and horrible service, but what I didn't appreciate most was that he tried to pull a fast one on me and didn't even explain to me that I was not getting a replacement, that I was getting an entirely different tire for what he tried to make me sign for.

Do NOT go to this tire store. You will get taken advantage of and treated like crap! Call America Tire in Pasadena first. I wish I had.

1
★☆☆☆☆

As soon as I walked up to the counter at this location the other day, I should have trusted my gut instinct and walked away. The immediate vibe I received from the customer service/salesman was very chilly. Since he didn't bother giving me his name, the only name I have is from his invoice that states he was salesman *022* He seemed to have an attitude and he told me to park in the special area and *wait* as if I was bothering him. I was there to replace a tire that had blown out. I guess I made the mistake of coming in with the spare and since the car happened to be a luxury suv and I was female I guess he assumed I was desperate and naive which is why he proceeded to try and rip me off hardcore! The first thing he told me after I waited outside for about 10 minutes, was that I should get all my tires changed. When I didn't agree he seemed agitated that I only needed one tire changed. At this point I realize the sales tactic and don't take it too personally but stay assertive. It wasn't until my friend's husband called to give us a few pointers about how to deal with these guys that I realized what was happening next. So I go inside to work out the details and he hands me an invoice for my new tire that totals out to $185. Now mind you, he doesn't bother explaining much of it to me and then hands me a paper to sign. Before I signed the paper I went back to the car to discuss with my friend the details. When she told her husband the price he seemed impressed but skeptical. He asked us to make sure the tire we were getting was an exact replacement of my current Michelin tires. So I go back to ask the cranky salesman about this and he gets all defensive along with another co worker, and they start explaining to me that a "Michelin" would be "double the price" as if I couldn't afford anything too expensive since I didn't want all those other tires done right? I tell him, that I am aware of that and to give me the price for a Michelin. The tire I originally came in for. He gave me an outrages price. So I proceeded to call other tire places right there in their parking spot. I called America's Tire in Pasadena and not only was the sales guy Antonio way more friendly but he matched me prices from all over and get this, he sold me a Michelin tire for only $15 dollars more out the door than these crooks at Just Tires were trying to sell me for a cheap korean generic tire. I could have dealt with the bad attitude and horrible service, but what I didn't appreciate most was that he tried to pull a fast one on me and didn't even explain to me that I was not getting a replacement, that I was getting an entirely different tire for what he tried to make me sign for.

Do NOT go to this tire store. You will get taken advantage of and treated like crap! Call America Tire in Pasadena first. I wish I had.

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I can't say enough positive things about this Just Tires location. They offered me discounted pricing on new tires as well as an oil change. They treated me respectfully and they performed the services I needed in a timely manner. I would definitely give them a thumbs up!

5
★★★★★

I can't say enough positive things about this Just Tires location. They offered me discounted pricing on new tires as well as an oil change. They treated me respectfully and they performed the services I needed in a timely manner. I would definitely give them a thumbs up!

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They're great - excellent response and service with competitive pricing. Matched internet pricing which bought me in and did not disappoint with the follow thru. It's true! Recently had tire problems right before a roadtrip and they took care of me with very short notice and pricing was extremely good considering what I could have paid for my BMW. Best of class tire warranty too!

5
★★★★★

They're great - excellent response and service with competitive pricing. Matched internet pricing which bought me in and did not disappoint with the follow thru. It's true! Recently had tire problems right before a roadtrip and they took care of me with very short notice and pricing was extremely good considering what I could have paid for my BMW. Best of class tire warranty too!

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I was just amazed at the speed, price and service that they were able to provide. I was in a hurry and they were about to close but they kindly welcomed me in and finished the job in 15-20 min. I would definitely tell my friends about this place.

4
★★★★☆

I was just amazed at the speed, price and service that they were able to provide. I was in a hurry and they were about to close but they kindly welcomed me in and finished the job in 15-20 min. I would definitely tell my friends about this place.

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very helpful, great customer service. Do all things tires. Don't try to screw you over. Limited number of brands in stock, but can order any brand you want arriving the next day.

5
★★★★★

very helpful, great customer service. Do all things tires. Don't try to screw you over. Limited number of brands in stock, but can order any brand you want arriving the next day.

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