Jennifer Convertibles

★★★★☆
  • 125 N Moorpark Rd

    Thousand Oaks, CA 91360

    Map & Directions
  • 805-494-4244

About Jennifer Convertibles

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3.5 4
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I purchased a Ziffel sofa/chair set just a few months ago in Thousand Oaks. Not only am I concerned with the quality of the furniture, but I didn't anticipate the weeks of delays, that came with the products. Container holds in China was the excuse? The only associate who helped me was Kat at least she attempted to tell me the truth. The manager was zero help. The acessories were cheaper looking than the store too.

3
★★★☆☆

I purchased a Ziffel sofa/chair set just a few months ago in Thousand Oaks. Not only am I concerned with the quality of the furniture, but I didn't anticipate the weeks of delays, that came with the products. Container holds in China was the excuse? The only associate who helped me was Kat at least she attempted to tell me the truth. The manager was zero help. The acessories were cheaper looking than the store too.

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When we purchased 3 pieces of furniture from Jennifer Convertibles, we were told it would be delivered in 6 weeks. It took 3 months for delivery and when the last piece (an armchair) arrive it was ripped! After waiting 3 months I accepted the chair and immediately called the customer service department. I was told that a new arm for the chair would arrive within 4 weeks and that a customer service technician would come out and replace it. That was 3 months ago and still - no arm! It has been six months since our original purchase and we still have a ripped chair in our living room. I have called several times and each time they prolong the expected delivery date. Finally, I asked for a refund for the chair and they refused - they stated that once I signed for the chair I agreed to pay for it. I only signed for it when they I thought they would fix it. Everyone I have talked to at the company tells me something different, but none of them come through.

1
★☆☆☆☆

When we purchased 3 pieces of furniture from Jennifer Convertibles, we were told it would be delivered in 6 weeks. It took 3 months for delivery and when the last piece (an armchair) arrive it was ripped! After waiting 3 months I accepted the chair and immediately called the customer service department. I was told that a new arm for the chair would arrive within 4 weeks and that a customer service technician would come out and replace it. That was 3 months ago and still - no arm! It has been six months since our original purchase and we still have a ripped chair in our living room. I have called several times and each time they prolong the expected delivery date. Finally, I asked for a refund for the chair and they refused - they stated that once I signed for the chair I agreed to pay for it. I only signed for it when they I thought they would fix it. Everyone I have talked to at the company tells me something different, but none of them come through.

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1 out of 1 people found this review helpful.

.

When we purchased 3 pieces of furniture from Jennifer Convertibles, we were told it would be delivered in 6 weeks. It took 3 months for delivery and when the last piece (an armchair) arrive it was ripped! After waiting 3 months I

3
★★★★★

When we purchased 3 pieces of furniture from Jennifer Convertibles, we were told it would be delivered in 6 weeks. It took 3 months for delivery and when the last piece (an armchair) arrive it was ripped! After waiting 3 months I

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Jennifer Convertibles is a good place to start out at if you're looking for sofa beds. This place specializes in sofa beds and have more choices than any other furniture places. From contemporary designs to classic designs, you can choose to either purchase a specific item you're looking for or take advantage of their specials that are offered from time to time. Complete living room sets which include couches, side tables and ottomans are priced reasonably (and the quality is good too.) Particularly like their smaller/love seat size pull out couches.

4
★★★★☆

Jennifer Convertibles is a good place to start out at if you're looking for sofa beds. This place specializes in sofa beds and have more choices than any other furniture places. From contemporary designs to classic designs, you can choose to either purchase a specific item you're looking for or take advantage of their specials that are offered from time to time. Complete living room sets which include couches, side tables and ottomans are priced reasonably (and the quality is good too.) Particularly like their smaller/love seat size pull out couches.

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0 out of 1 people found this review helpful.

 

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