Lucas Auto

★★★★☆
  • 14155 Oxnard St

    Van Nuys, CA 91401

    Map & Directions
  • 818-782-3501

About Lucas Auto

Hours
Mon-Fri 7:30am-5am, Sat 8am-2pm

Automotive

Automotive
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Took my 2002 Ford f100 Truck in for problem diagnostic...$80.00 for 10mins. 40 mins to give me a quote of $1,232.00. Quote is good for 30days. 30days or 30yrs..I will never recommend this place to anyone!! Got my Truck fixed for $350.00

3
★★★★★

Took my 2002 Ford f100 Truck in for problem diagnostic...$80.00 for 10mins. 40 mins to give me a quote of $1,232.00. Quote is good for 30days. 30days or 30yrs..I will never recommend this place to anyone!! Got my Truck fixed for $350.00

.

Two times now they have been so thorough and helpful. Extremely reasonable too which is great on a budget! They just don't make places like this anymore, exceptional!!! Sometimes it's a little busy but they are good at telling you the wait time or making appts. You won't be sorry you go!

5
★★★★★

Two times now they have been so thorough and helpful. Extremely reasonable too which is great on a budget! They just don't make places like this anymore, exceptional!!! Sometimes it's a little busy but they are good at telling you the wait time or making appts. You won't be sorry you go!

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I had several price quotes done for the services on my car, but this was by far the best. They diagnosed the problem, fixed it in no time, i had coffee and cookies while i waited and didnt have to spend my entire day off at a shop

3
★★★★★

I had several price quotes done for the services on my car, but this was by far the best. They diagnosed the problem, fixed it in no time, i had coffee and cookies while i waited and didnt have to spend my entire day off at a shop

.

I dont have any negative things to say about this place besides the fact that they are busy at times with a high traffic of customers. Besides that, everything from service to pricing is fantastic. My first expierience was great and i plan on coming here for all my car problems especially ones that have to do with my A/C. I recommend this Auto shop for anyone looking to get their car running in great shape with a reasonable price.

2
★★★★★

I dont have any negative things to say about this place besides the fact that they are busy at times with a high traffic of customers. Besides that, everything from service to pricing is fantastic. My first expierience was great and i plan on coming here for all my car problems especially ones that have to do with my A/C. I recommend this Auto shop for anyone looking to get their car running in great shape with a reasonable price.

Pros: Great service, reasonable pricing, timely repairs

Cons: Too busy at times

.

I have shopping around for some time to buy a part and have it installed, kept getting ridiculous estimates everywhere. This place was friendly and very helpfull, gave me a great price and installation for a very reasonable price. Had it installed quickly, has been months since service, everything works great. I looked up this place to recommend my friend and family to go there as well.

4
★★★★☆

I have shopping around for some time to buy a part and have it installed, kept getting ridiculous estimates everywhere. This place was friendly and very helpfull, gave me a great price and installation for a very reasonable price. Had it installed quickly, has been months since service, everything works great. I looked up this place to recommend my friend and family to go there as well.

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.

Gals Limousine regularly service its fleet with Lucas Auto Care Services. We have been dealing with Lucas for more than 2 years. We never had any hassle nor troubles with them. We'd like express our appreciation for excellent service and especially to Yan (operations manager). He always goes beyond mechanical issues and maintains excellent relations with its customers. He personally checks every car that is been serviced and offers warranty for all of his jobs. GREAT SERVICE EXCELLENT PRICES!!!!

5
★★★★★

Gals Limousine regularly service its fleet with Lucas Auto Care Services. We have been dealing with Lucas for more than 2 years. We never had any hassle nor troubles with them. We'd like express our appreciation for excellent service and especially to Yan (operations manager). He always goes beyond mechanical issues and maintains excellent relations with its customers. He personally checks every car that is been serviced and offers warranty for all of his jobs. GREAT SERVICE EXCELLENT PRICES!!!!

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.

The best auto ac repair shop in the valley and they also do general car repair. I always take my cars to Lucas Auto Air!!! Also they carry all kinds of parts for cars.

5
★★★★★

The best auto ac repair shop in the valley and they also do general car repair. I always take my cars to Lucas Auto Air!!! Also they carry all kinds of parts for cars.

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.

They misdiagnosed my a/c problem and tried to charge me some obscene amount of money. I then took it to another place and they had it fixed for one third of the price in about an hour. DO NOT GO HERE!

0
★☆☆☆☆

They misdiagnosed my a/c problem and tried to charge me some obscene amount of money. I then took it to another place and they had it fixed for one third of the price in about an hour. DO NOT GO HERE!

Pros: nothing

Cons: everything

.

Used to be a great place, but under the new ownership, the quality has slipped. They made an incorrect diagnosis (a possible $1000 mistake) and could care less! I recommend taking your car elsewhere!

2
★★☆☆☆

Used to be a great place, but under the new ownership, the quality has slipped. They made an incorrect diagnosis (a possible $1000 mistake) and could care less! I recommend taking your car elsewhere!

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0 out of 1 people found this review helpful.

Business Response:

Marketing Associate I appreciate that you have taken some of your free time to write a feedback for us. It is pity that you were unsatisfied with our service. I would like to investigate this matter and contact you directly to get some more details. I can assure you that I am going to bring this issue up in my next meeting with the owner of the company who also performs functions of operations manager. Please accept my apologies on behalf of Lucas Auto A/C & Car Care Clinic Team for the inconvenience caused. We constantly looking for improvements in our services and very careful with our reputation. I would be obliged if you can give me some insight in your bad experience with us.

Message from Lucas Auto

Lucas Auto A/C and Car Care Clinic has been servicing customers in the San Fernando Valley since 1958. As result of conducting business for more than 50 years Lucas Auto Team gained invaluable experience in A/C, Electrical and General repairs. We welcome domestic customers as well as national fleet accounts. We are proud repair and maintenance providers for such companies as Time Warner Cable Co, AT&T, LA USD Sun Valley Bus Garage, Elite Ambulance and many others. We value our positive long term relationship with our customers. There is no higher reward for us than customer's satisfaction.

More about Lucas Auto

. Heating & Defrost related repairs . Electrical β?? from alternators to electrical motors in seats, windows & more . Cooling System, belts, hoses, thermostats, sensors . Brake installation & maintenance . Oil changes . Tune-ups Tire Replacement

 

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