Ingram & Brauns Musik Shoppe

★★★★☆
  • 503 Bangs Ave Ste A

    Modesto, CA 95356

    Map & Directions
  • 209-238-3098

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I have been here a few times, and I prefer to support local business, but it is hard with such an erratic and juvenile staff manning this shop. I have never encountered the same staff member. More often than not, who ever is working had no idea what I am talking about, or worse act like they know what I am talking about and lie to me right to my face. I have to say, there were definitely staff that were friendly and knowledgeable, however when I inquire about their whereabouts, i am told they no longer work here.

The product they carry is good, and i have heard their repairs are excellent if expensive, however as one who does his own repairs, it is frustrating because this shop will not sell me repair materials, but offers to repair for several times more money. I am forced to order most of my needs online, as I do not have to deal with an awful staff, even if i have to wait a week.

0
★☆☆☆☆

I have been here a few times, and I prefer to support local business, but it is hard with such an erratic and juvenile staff manning this shop. I have never encountered the same staff member. More often than not, who ever is working had no idea what I am talking about, or worse act like they know what I am talking about and lie to me right to my face. I have to say, there were definitely staff that were friendly and knowledgeable, however when I inquire about their whereabouts, i am told they no longer work here.

The product they carry is good, and i have heard their repairs are excellent if expensive, however as one who does his own repairs, it is frustrating because this shop will not sell me repair materials, but offers to repair for several times more money. I am forced to order most of my needs online, as I do not have to deal with an awful staff, even if i have to wait a week.

Pros: Good product.

Cons: Staff

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They have been in business for 25 years with two stores in Modesto and one in Pleasanton.

2
★★★★★

They have been in business for 25 years with two stores in Modesto and one in Pleasanton.

Pros: Fast Service

Cons: None

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Gary Vessel was working here BUT has now opened his own shop doing repairs on ALL orchestral and fretted instruments.
His address is 418 15th St. in Modesto.

2
★★★★★

Gary Vessel was working here BUT has now opened his own shop doing repairs on ALL orchestral and fretted instruments.
His address is 418 15th St. in Modesto.

Pros: He Has Moved

 

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