Preston Wynne Spa

★★★★☆
37.2563 -122.035
Map and Directions to Preston Wynne Spa

408-741-5525

14567 Big Basin Way

Saratoga, CA

95070

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Reviews 1 - 16 of 16.
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Unlike some of the other reviewers, I have not had the same scheduling issues at Preston Wynne. I don't go too frequently, but when I have been, the service has been good and the treatments fantastic. They do tend to push the (expensive) products a bit.

PROS: good service and treatments
CONS: they push their products a bit too much

4
★★★★☆

Unlike some of the other reviewers, I have not had the same scheduling issues at Preston Wynne. I don't go too frequently, but when I have been, the service has been good and the treatments fantastic. They do tend to push the (expensive) products a bit.

PROS: good service and treatments
CONS: they push their products a bit too much

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.

I've visited Preston Wynne Spa in Saratoga probably 10 times in the past 2 years. I get massages now and then when I'm feeling a bit sore from all the mouse-wrangling I do at the office. I've found Preston Wynne's service to be top-notch, and Paul is the most helpful and on-top-of-it concierge I've ever found at any day spa in the silly valley. I don't go often enough to memorize the names of the various masusses, but every one I've had has done excellent work.

Give them a try, you won't be disappointed!

5
★★★★★

I've visited Preston Wynne Spa in Saratoga probably 10 times in the past 2 years. I get massages now and then when I'm feeling a bit sore from all the mouse-wrangling I do at the office. I've found Preston Wynne's service to be top-notch, and Paul is the most helpful and on-top-of-it concierge I've ever found at any day spa in the silly valley. I don't go often enough to memorize the names of the various masusses, but every one I've had has done excellent work.

Give them a try, you won't be disappointed!

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.

Preston Wynne Day Spa could have easily has a 4 or even a five star rating if it weren't for the management. They have top notch professionals offering facials, massages, etc. of a typical day spa. Doris is great for facials and Brynn is superb massages. They are conveniently located in downtown Saratoga with parking sometimes a problem during the day. The spa itself is a bit small (small waiting area, small dressing/shower facilities, etc.) with reasonable sized treatment rooms. Some of the rooms share a wall with a court yard that can be noisy sometimes. The management can be very inflexible which is a big turn off. The reason we no longer go there is because they charged us for cancellation even though we moved the appoint one day earlier. The $70 cancellation fee resulted in losing hundreds, if not thousands, of dollars of business. Another turn-off is the heavy pushing of their own generally very expensive products.

PROS: Great professionals
CONS: Bad management, sometimes noisy, a bit cramped, pushing product

2
★★☆☆☆

Preston Wynne Day Spa could have easily has a 4 or even a five star rating if it weren't for the management. They have top notch professionals offering facials, massages, etc. of a typical day spa. Doris is great for facials and Brynn is superb massages. They are conveniently located in downtown Saratoga with parking sometimes a problem during the day. The spa itself is a bit small (small waiting area, small dressing/shower facilities, etc.) with reasonable sized treatment rooms. Some of the rooms share a wall with a court yard that can be noisy sometimes. The management can be very inflexible which is a big turn off. The reason we no longer go there is because they charged us for cancellation even though we moved the appoint one day earlier. The $70 cancellation fee resulted in losing hundreds, if not thousands, of dollars of business. Another turn-off is the heavy pushing of their own generally very expensive products.

PROS: Great professionals
CONS: Bad management, sometimes noisy, a bit cramped, pushing product

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.

My husband and I were clients of Preston Wynne Spa for over 3.5 years. They were constantly changing our appointments. When we needed to change appointments (without their required 48 hour notice) they charged us $75. The said they were now enforcing their policies on us, however for 3.5 years they had not. We refused to pay the $75 they charged on my credit card and was able to have VISA get the charged removed based on their inconsistent policies. Moreover, we had changed the appointment same day, and just moved it one day out -- they still charged us a late fee. We spoke with Peggy Wynne, the owner, via snail mail and from their standpoint that it was more important to stick with their policies than lose a client who had spent 1000s upon 1000s of dollars with them. It is this type customer service we don't need from a place of business that "help" you to destress-- it only adds more stress to my life!

PROS: Nice Spa
CONS: Terrible customer service, scheduling systems, and lots of attrition.

2
★★☆☆☆

My husband and I were clients of Preston Wynne Spa for over 3.5 years. They were constantly changing our appointments. When we needed to change appointments (without their required 48 hour notice) they charged us $75. The said they were now enforcing their policies on us, however for 3.5 years they had not. We refused to pay the $75 they charged on my credit card and was able to have VISA get the charged removed based on their inconsistent policies. Moreover, we had changed the appointment same day, and just moved it one day out -- they still charged us a late fee. We spoke with Peggy Wynne, the owner, via snail mail and from their standpoint that it was more important to stick with their policies than lose a client who had spent 1000s upon 1000s of dollars with them. It is this type customer service we don't need from a place of business that "help" you to destress-- it only adds more stress to my life!

PROS: Nice Spa
CONS: Terrible customer service, scheduling systems, and lots of attrition.

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Latest reviews from Citysearch.

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The moment I walk in to Preston Wynne I go tinto relax mode. It starts with a warm greeting from the staff and the aroma of scented candles. I'm whisked off to a room where there is flavored water, fruit, granola bars and nuts. The wait for my massage therapistsis very short and I'm off for my time of pampering. The therapists are all good and take care of the knots in my body and leave me feeling rejuvenated! There's never a rush to leave when I'm completed with the massage. I go back a room and relax while reading a magazine and then take a shower- using all the best products that Preston Wynne offers. When my time is up I'm in one of the best downtown areas so it's off for a little shopping!\r\n\r\n

5
★★★★★

The moment I walk in to Preston Wynne I go tinto relax mode. It starts with a warm greeting from the staff and the aroma of scented candles. I'm whisked off to a room where there is flavored water, fruit, granola bars and nuts. The wait for my massage therapistsis very short and I'm off for my time of pampering. The therapists are all good and take care of the knots in my body and leave me feeling rejuvenated! There's never a rush to leave when I'm completed with the massage. I go back a room and relax while reading a magazine and then take a shower- using all the best products that Preston Wynne offers. When my time is up I'm in one of the best downtown areas so it's off for a little shopping!\r\n\r\n

Pros: A positive experience every time

.

I have been visiting Preston Wynne for over 20 years. I cannot say enough about its superior services and its fabulous people. A real gem.

5
★★★★★

I have been visiting Preston Wynne for over 20 years. I cannot say enough about its superior services and its fabulous people. A real gem.

Pros: beautiful spa, lovely people, my great escape

.

I was a little skeptical to try it the first time but since a close friend of mine bought a a gift card for my wife and I so we decided to go. We ended up being regular customers now even the place is a little out of my way (We are living in Mountain View). The staffs provided the maximum courtesy you can expect from an upscale spa and the services provided by their technicians are the best. I strongly recommend to give it a shot.

5
★★★★★

I was a little skeptical to try it the first time but since a close friend of mine bought a a gift card for my wife and I so we decided to go. We ended up being regular customers now even the place is a little out of my way (We are living in Mountain View). The staffs provided the maximum courtesy you can expect from an upscale spa and the services provided by their technicians are the best. I strongly recommend to give it a shot.

Pros: Friendly, and professional staff

Cons: What are the drawbacks?

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Last month I saw Brad Jeffries for the first time and I was overwhelmed with my experience. I frequent day spas bi-monthly and this was by far the BEST I have EVER had! I will never return to another therapist, it simply is not worth it! To many of the spas I have been to have been to fluffy when I have requested deep tissue. The pressure is inconsistent and the energy they are sharing is not benificial. When I left Brad I was so appreciative I wrote a blog about my experience and told all my friends. He really was able to work out the lactic acid and stress in my muscles. I have NEVER felt better leaving a day spa than that day. Thinking about it makes me want to make another appointment. He hands down is the BEST massage therapist I have ever had. It is well worth the money....

5
★★★★★

Last month I saw Brad Jeffries for the first time and I was overwhelmed with my experience. I frequent day spas bi-monthly and this was by far the BEST I have EVER had! I will never return to another therapist, it simply is not worth it! To many of the spas I have been to have been to fluffy when I have requested deep tissue. The pressure is inconsistent and the energy they are sharing is not benificial. When I left Brad I was so appreciative I wrote a blog about my experience and told all my friends. He really was able to work out the lactic acid and stress in my muscles. I have NEVER felt better leaving a day spa than that day. Thinking about it makes me want to make another appointment. He hands down is the BEST massage therapist I have ever had. It is well worth the money....

Pros: Brad Jefferies, CMT is the only reason this place is the BEST!

Cons: Slightly Pricey

.

I enjoyed my treatments with Doris; however, she is no longer there. There are a handful of new estheticians who have yet to reach potential. The front desk staff has made appointment errors with me and guests whom I invite to join me. However, the staff members acknowledged the errors, were apologetic, and compensated us graciously with bite-sized treatments. \r\n\r\nI once left a massage in pain due to the therapist's technique. Luckily she no longer works there.\r\n\r\nOn a positive note, Toddy, one of their more experienced estheticians, has a very calming presence. She is highly knowledgeable about foods and their effects on skin. I leave my facials feeling relaxed and with some new learning about diet and skin.\r\n\r\nI enjoy their spa events! Great holiday parties--they show appreciation by giving away gift bags with products and chocolate.

4
★★★★☆

I enjoyed my treatments with Doris; however, she is no longer there. There are a handful of new estheticians who have yet to reach potential. The front desk staff has made appointment errors with me and guests whom I invite to join me. However, the staff members acknowledged the errors, were apologetic, and compensated us graciously with bite-sized treatments. \r\n\r\nI once left a massage in pain due to the therapist's technique. Luckily she no longer works there.\r\n\r\nOn a positive note, Toddy, one of their more experienced estheticians, has a very calming presence. She is highly knowledgeable about foods and their effects on skin. I leave my facials feeling relaxed and with some new learning about diet and skin.\r\n\r\nI enjoy their spa events! Great holiday parties--they show appreciation by giving away gift bags with products and chocolate.

Pros: Bonuses and promotions--join their e-mail list.

Cons: pricey and tough to find parking

.

Marie, my esthetician, got rid of some unextractable blemishes during my facial. She works quickly and lightly - I felt like a new woman after her treatment. Effective but pricey facial products on sale - I had to limit myself to half of what Marie had recommended since I didn't want to spend more on products than I had on the treatment.

5
★★★★★

Marie, my esthetician, got rid of some unextractable blemishes during my facial. She works quickly and lightly - I felt like a new woman after her treatment. Effective but pricey facial products on sale - I had to limit myself to half of what Marie had recommended since I didn't want to spend more on products than I had on the treatment.

Cons: Parking

.

I've treated my parents here-- both solo and as a couple-- twice before and they've both been exceptionally satisfied with the spa, the staff, the services, the snacks. You name it, they love it. The staff and masseuses are all very professional but accomodating and together create a very nice soothing atmosphere for people in search of relaxation. Their website is up-to-date and provides a list of all their services and packages, including pricing and recommendations for whatever ails you. I highly recommend this establishment and have nothing but good things to say about it.

5
★★★★★

I've treated my parents here-- both solo and as a couple-- twice before and they've both been exceptionally satisfied with the spa, the staff, the services, the snacks. You name it, they love it. The staff and masseuses are all very professional but accomodating and together create a very nice soothing atmosphere for people in search of relaxation. Their website is up-to-date and provides a list of all their services and packages, including pricing and recommendations for whatever ails you. I highly recommend this establishment and have nothing but good things to say about it.

.

Being something of a man myself (;-)), I like spas that cater to men as well as women. I'm always quite happy with the massages and facials (occasionally...they're kind of fun!) I get there. I haven't settled on a favorite massuse (sp?) yet (I've only been four times) but I've been happy with each one thus far. Ambience is good, they could have a more picturesque location but the service has been great and it's so convenient from where I work that it's okay by me.\n

5
★★★★★

Being something of a man myself (;-)), I like spas that cater to men as well as women. I'm always quite happy with the massages and facials (occasionally...they're kind of fun!) I get there. I haven't settled on a favorite massuse (sp?) yet (I've only been four times) but I've been happy with each one thus far. Ambience is good, they could have a more picturesque location but the service has been great and it's so convenient from where I work that it's okay by me.\n

Pros: Friendliness, Service

Cons: Views(?)

.

this is a low-key spa. nothing too extravagent. The esthetician DORIS is the best. She is a miracle worker. I've been to a few spas before PW and I have had a microderm at a highly rated spa but when I got a microderm from Doris it was the first time people ever complimented on how great my skin looked .. and this only after the first treatment. so regardless of the atmosphere, the results don't compare to other spas I have been to. The products they sell are pricey and so are the treatments but that still will not stop me from getting my microderm. They always accomadate me when I come 10-20 minutes late. Thus far they have not shortened my treatments when I come in late for my aponitments

3
★★★☆☆

this is a low-key spa. nothing too extravagent. The esthetician DORIS is the best. She is a miracle worker. I've been to a few spas before PW and I have had a microderm at a highly rated spa but when I got a microderm from Doris it was the first time people ever complimented on how great my skin looked .. and this only after the first treatment. so regardless of the atmosphere, the results don't compare to other spas I have been to. The products they sell are pricey and so are the treatments but that still will not stop me from getting my microderm. They always accomadate me when I come 10-20 minutes late. Thus far they have not shortened my treatments when I come in late for my aponitments

Pros: Great microderms, Friendly Staff

Cons: Location, Atmoshpere, Price

.

My wife and I had gone to Preston-Wynne in Saratoga about a dozen times and _was_ our preferred Spa for a long time. Very good staff members including Doris (facials), and Brynn (massage) that are highly recommend. The Saratoga location however was a bit cramped with small shower facilities, sitting areas, and treatment rooms (and were noisy at times). Some of the staff put pressure on us to buy products. We also weren't ever notified until the last minute (e.g. when we showed up) that a substitution was being made due to illness. The ugly occured when we requested to have our appointments a day early, which they accomodated, but then charged us for the appointments we had to cancel the next day. We asked them to reconsider the charge. They refused even though we had been long time customers so we REFUSE to to ever go there again.

3
★★★☆☆

My wife and I had gone to Preston-Wynne in Saratoga about a dozen times and _was_ our preferred Spa for a long time. Very good staff members including Doris (facials), and Brynn (massage) that are highly recommend. The Saratoga location however was a bit cramped with small shower facilities, sitting areas, and treatment rooms (and were noisy at times). Some of the staff put pressure on us to buy products. We also weren't ever notified until the last minute (e.g. when we showed up) that a substitution was being made due to illness. The ugly occured when we requested to have our appointments a day early, which they accomodated, but then charged us for the appointments we had to cancel the next day. We asked them to reconsider the charge. They refused even though we had been long time customers so we REFUSE to to ever go there again.

.

A very pampering experience, although the environment was a bit stuffy.

4
★★★★☆

A very pampering experience, although the environment was a bit stuffy.

.

Great, relaxing, euphoric .... need I say more! We need more salons like this.

5
★★★★★

Great, relaxing, euphoric .... need I say more! We need more salons like this.

Editorial from

The Scene
After a massage, facial or other holistic body care therapy here, some opt for a soft all-over bronzing treatment that could rival any tropic tan. Dozens of treatments for men and women are available a la carte. With…