Swimming Pool Perfections

★★★★☆
  • 629 Bair Island Rd Ste 214

    Redwood City, CA 94063

    Map & Directions
  • 650-366-2029

About Swimming Pool Perfections

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Home Construction & Remodeling

Home Construction & Remodeling
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Pool Products Co.

1024 Howard Ave San Mateo, CA

3.6667 3
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I just wanted to let everyone know about the great service I just recieved from Swimming Pool Perfections. I had a recent problem with my pool and telephone them to see if they could handle my problem. The officer person was friendly, took my information and then promptly telephoned me back to let me know a repair person would visit me the next day. The repairman was very knowledgible and explained my problem to me and then had the repairs the next day once the parts were recieved. I highly recommend this company.

2
★★★★★

I just wanted to let everyone know about the great service I just recieved from Swimming Pool Perfections. I had a recent problem with my pool and telephone them to see if they could handle my problem. The officer person was friendly, took my information and then promptly telephoned me back to let me know a repair person would visit me the next day. The repairman was very knowledgible and explained my problem to me and then had the repairs the next day once the parts were recieved. I highly recommend this company.

Pros: Friendly Knowledgible Staff

Cons: None

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In response to Gail B, we have had many years of poor payment by this home owner. SPP has worked to try and remedy her issues caused by others that performed her ,landscape work. The issue of her calls are unfounded and we even had to call her many times to try and schedule the work she had requested. SPP has always worked hard to meet the demands of our customers but if we are not paid for the work we perform we are not able to help them, this customer did not like paying her bills and took us many calls just to get our service payment let alone paid for repairs!

5
★★★★★

In response to Gail B, we have had many years of poor payment by this home owner. SPP has worked to try and remedy her issues caused by others that performed her ,landscape work. The issue of her calls are unfounded and we even had to call her many times to try and schedule the work she had requested. SPP has always worked hard to meet the demands of our customers but if we are not paid for the work we perform we are not able to help them, this customer did not like paying her bills and took us many calls just to get our service payment let alone paid for repairs!

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Swimming Pool Perfection remodeled my pool.
As 2 years passed I had problems with tiles falling off.
When I called for service i was charged 100.00 every time they had to re-cement. I have had 17 tiles come off my pool. My pool was remodel and a spa was added 5-6 years ago.
My spa leaks 4 inches of water every night. This summer I paid for a new valve, which was going to fix the problem. $$ later I still have the same problem. I have one jet that hasn't worked in over a year! The spa light keeps burning out.
Today, I waited 4 hours for a service call and guess what they never came! When I called to see where they were at 2:00 pm they said they would have to reschedule.
I would not recommend this pool company.
Eric was a nice guy! once he completes your pool you never see him again.

1
★☆☆☆☆

Swimming Pool Perfection remodeled my pool.
As 2 years passed I had problems with tiles falling off.
When I called for service i was charged 100.00 every time they had to re-cement. I have had 17 tiles come off my pool. My pool was remodel and a spa was added 5-6 years ago.
My spa leaks 4 inches of water every night. This summer I paid for a new valve, which was going to fix the problem. $$ later I still have the same problem. I have one jet that hasn't worked in over a year! The spa light keeps burning out.
Today, I waited 4 hours for a service call and guess what they never came! When I called to see where they were at 2:00 pm they said they would have to reschedule.
I would not recommend this pool company.
Eric was a nice guy! once he completes your pool you never see him again.

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