Union Bank

★★★☆☆

About Union Bank

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Finance
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3.0 2
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Union Bank is a dinosaur, and I can only hope it goes extinct soon. They put the stink in extinct. I have many reasons why, I hope some of these encourage you to take your business to ANY other bank.

1. They usually have just one teller on the line. There were times where I was the only person in line and had to wait 20 minutes. There will be 10 people behind the glass pretending to be busy ignoring you. Where I bank now, if there is a line, they panic and get all the senior staff members to help out. Such a nice change.

2. They will nickel and dime you on fees. They actually charge me a cash deposited fee. That's a fee to deposit cash. You know...the money they then turn around and lend at ridiculous interest rates? Apparently that's not enough.

3. Their online services are a joke. They were built years ago when screen resolution was still 640x480 and they haven't changed since. It's often down, and to this date is still doesn't work on popular platforms and browsers. Ridiculous.

4. I had signed up for online statements. Because I care about trees. I was told I'd have access for years. What they don't tell you is, if you close your account, they charge you $5 per statement. I have to review 2010 because of a tax error, and out of 15 financial institutions, only Union is charging me to get statements. To the tune of $120 because I need checking and savings for a year.

5. They still have bankers hours. Every other bank is open later and on weekends, not these guys. They still have 1987 hours.

Bottom line - this is a bank that doesn't want your business, nor does it deserve it. Please bank elsewhere! There are some new online banks I've discovered to be great alternatives. Embrace the future!

1
★☆☆☆☆

Union Bank is a dinosaur, and I can only hope it goes extinct soon. They put the stink in extinct. I have many reasons why, I hope some of these encourage you to take your business to ANY other bank.

1. They usually have just one teller on the line. There were times where I was the only person in line and had to wait 20 minutes. There will be 10 people behind the glass pretending to be busy ignoring you. Where I bank now, if there is a line, they panic and get all the senior staff members to help out. Such a nice change.

2. They will nickel and dime you on fees. They actually charge me a cash deposited fee. That's a fee to deposit cash. You know...the money they then turn around and lend at ridiculous interest rates? Apparently that's not enough.

3. Their online services are a joke. They were built years ago when screen resolution was still 640x480 and they haven't changed since. It's often down, and to this date is still doesn't work on popular platforms and browsers. Ridiculous.

4. I had signed up for online statements. Because I care about trees. I was told I'd have access for years. What they don't tell you is, if you close your account, they charge you $5 per statement. I have to review 2010 because of a tax error, and out of 15 financial institutions, only Union is charging me to get statements. To the tune of $120 because I need checking and savings for a year.

5. They still have bankers hours. Every other bank is open later and on weekends, not these guys. They still have 1987 hours.

Bottom line - this is a bank that doesn't want your business, nor does it deserve it. Please bank elsewhere! There are some new online banks I've discovered to be great alternatives. Embrace the future!

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I like Union Bank because they have a more personalized type of customer service. Especially the personnel in the above mentioned branch. They are very professional and friendly and strives to give you the service you deserve. I would definetely recommend Union Bank of America.

5
★★★★★

I like Union Bank because they have a more personalized type of customer service. Especially the personnel in the above mentioned branch. They are very professional and friendly and strives to give you the service you deserve. I would definetely recommend Union Bank of America.

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