Sunshine Villa Senior Living

★★★★☆
  • 80 Front St

    Santa Cruz, CA 95060

    Map & Directions
  • 831-459-8400

Health & Medical

Health & Medical
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I couldn`t be happier with this beautiful assisted living facility for my Mom!! I have done extensive research. and I must say I am very particular....Sunshine Villa has more than exceeded my dreams and expectations!! The staff is

3
★★★★★

I couldn`t be happier with this beautiful assisted living facility for my Mom!! I have done extensive research. and I must say I am very particular....Sunshine Villa has more than exceeded my dreams and expectations!! The staff is

.

I posted a positive review in November 2011, and this is a followup.

My mother is still at Sunshine Villa and so far, so good. Based on declines my family saw before she came to SSV, we were not surprised that mom had to move from

3
★★★★★

I posted a positive review in November 2011, and this is a followup.

My mother is still at Sunshine Villa and so far, so good. Based on declines my family saw before she came to SSV, we were not surprised that mom had to move from

.

We moved our mom into Sunshine Villa in February 2011. SVs representative gave us the impression of competence and caring and knew that we were stretched so thinly that we needed the facility to be fully competent to care for our mom

3
★★★★★

We moved our mom into Sunshine Villa in February 2011. SVs representative gave us the impression of competence and caring and knew that we were stretched so thinly that we needed the facility to be fully competent to care for our mom

.

I am so angry with this facility. We came for a visit and made arrangements for my Mother to visit and be evaluated, exchanging doctor reports, only to find out now they won't take her at all. I had prepared my Mother for the visit and the move and made arrangements with her current facility, all to no avail. They don't know what they are doing. The right hand doesn't know what the left hand is doing. Good luck with this bunch!!!

0
★☆☆☆☆

I am so angry with this facility. We came for a visit and made arrangements for my Mother to visit and be evaluated, exchanging doctor reports, only to find out now they won't take her at all. I had prepared my Mother for the visit and the move and made arrangements with her current facility, all to no avail. They don't know what they are doing. The right hand doesn't know what the left hand is doing. Good luck with this bunch!!!

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After interviewing us, and first qualifying our mother so as to not waste out time, they just wasted our time. And the cascading events of their misinformation were unfortunate.

0
★☆☆☆☆

After interviewing us, and first qualifying our mother so as to not waste out time, they just wasted our time. And the cascading events of their misinformation were unfortunate.

Pros: Attractive facility, amenities and great location

Cons: The administration

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My Mom lived at Sunshine Villa from the year they opened- 1991 to 2007. She was obviously one of the longest time residents of the facility, so we saw many ups and downs over the years. There were moments of brilliance where there were good managers and nurses. But for the most part they were changing staff and management constantly. I know it's not an easy industry in terms of finding employees, and keeping them.
But when her health got worse, and she had to be moved to full time nursing, I saw a huge difference. Her new facility in Saratoga is run so much better. The staff rarely changes, and the communication is superior. It doesn't have a view of the ocean, but the grounds are very nice! And my Mom says the food is superior, which is important.
It's Saratoga Retirement Community, if you're looking for a better alternative. It offers Assisted Living, and Skilled Nursing, as well as independent living with condos and single family homes.

1
★★★☆☆

My Mom lived at Sunshine Villa from the year they opened- 1991 to 2007. She was obviously one of the longest time residents of the facility, so we saw many ups and downs over the years. There were moments of brilliance where there were good managers and nurses. But for the most part they were changing staff and management constantly. I know it's not an easy industry in terms of finding employees, and keeping them.
But when her health got worse, and she had to be moved to full time nursing, I saw a huge difference. Her new facility in Saratoga is run so much better. The staff rarely changes, and the communication is superior. It doesn't have a view of the ocean, but the grounds are very nice! And my Mom says the food is superior, which is important.
It's Saratoga Retirement Community, if you're looking for a better alternative. It offers Assisted Living, and Skilled Nursing, as well as independent living with condos and single family homes.

Pros: View of the Boardwalk and ocean-beautiful Victorian setting.

Cons: Management and staff inconsistnent and everchanging.

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Had an auntie at Sunshine Villa and they took really good care of her and her needs as she was not easy to deal with. It is nice to know she will be well taken care of when we could not. Thank you!

5
★★★★★

Had an auntie at Sunshine Villa and they took really good care of her and her needs as she was not easy to deal with. It is nice to know she will be well taken care of when we could not. Thank you!

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Sunshine is the most beautiful facility of its kind that I have seen, The dining facilitiy and menus, grounds, laundry service, maintenance and housekeeping services, and activities are all great. But the reason most folks move here, caregivers and nursing, is wanting. If you are wheelchair bound, and need physical help dressing, transferring, etc, beware! Help to the toilet can involve a 20+ minute wait. Most caregivers are hardworking, caring, and committed to what they are doing, but they have been "shortstaffed" all year. They all wear radios, and I have been there and heard the boss screamming over all radios simultaneously. If everyone addresses the same issue, it is a waste of the limited resources and counter productive. They lost their executive director the 1st 1/2 of '08, and we are now at 4th Q with noone minding the store. I have serious concerns about the competancy of the nursing staff. Turnover this year has resulted in a disappointing drop in quality of care. There is a marked lack of nurse accountability, and there is a continuous lack of communication. They have shown an unwillingness ( or is it inability) to learn about a patients existing pain monitoring system. Not sure if they are following a policy, or are just short on skills. A replacement of the borderline performing nurses, and an improvement in the caretaker/patient ratio could return them to a top quality facility.

1
★★★☆☆

Sunshine is the most beautiful facility of its kind that I have seen, The dining facilitiy and menus, grounds, laundry service, maintenance and housekeeping services, and activities are all great. But the reason most folks move here, caregivers and nursing, is wanting. If you are wheelchair bound, and need physical help dressing, transferring, etc, beware! Help to the toilet can involve a 20+ minute wait. Most caregivers are hardworking, caring, and committed to what they are doing, but they have been "shortstaffed" all year. They all wear radios, and I have been there and heard the boss screamming over all radios simultaneously. If everyone addresses the same issue, it is a waste of the limited resources and counter productive. They lost their executive director the 1st 1/2 of '08, and we are now at 4th Q with noone minding the store. I have serious concerns about the competancy of the nursing staff. Turnover this year has resulted in a disappointing drop in quality of care. There is a marked lack of nurse accountability, and there is a continuous lack of communication. They have shown an unwillingness ( or is it inability) to learn about a patients existing pain monitoring system. Not sure if they are following a policy, or are just short on skills. A replacement of the borderline performing nurses, and an improvement in the caretaker/patient ratio could return them to a top quality facility.

Pros: Facility is great

Cons: shortstaffed on caregivers, nurses need to be replaced or managed

 

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