My little dog was recently attacked by coyotes in my backyard. I took her to an ER just to be left with an injured dog and large bill. Later that day I took her to Angels' Care Animal Hospital, where I have been going for over six years and they made me feel at ease right away. Dr. Quel worked with me and made sure that my dog was going to be alright and that I was not nervous or as upset. The staff and Dr. Quel stayed after hours to make sure that they had time to watch my dog recuperate from surgery. They called the next few days to check on her and really took care of her at her check-ups. My dog is now doing so well and I am a very happy pet owner!
DO NOT GO TO THIS OVER PRICED, MEAN VET!!! I stuck with him for 6 years and spent THOUSANDS. Nothing he did helped. He was always rude, but because I would do anything for my dog, and his late hours fit into my schedule, I stayed there and did everything he suggested. One day I went in to his office to pick up meds. His staff quoted a price over the phone, but when I went in to pick up the meds I was told a price that was 5 TIMES more than what I was quoted. This mean vet yelled at ME when I questioned the price and told him that the price his staff quoted me was MUCH less. He said, "They don't know what the hell they are talking about!" I said I was sorry that I just couldn't afford the higher price and he thew the meds in the trash yelling, "they just get thrown away then!" I walked out and have never and will never go back. I learned how to help my dog on the internet and she is doing better than she has in all of the years under this vet's care. He is a very mean man who ONLY cares about money.
PS Antibiotics that he charges $120 for are $20 on PetMeds! This vet charges to approve a prescription, but most other vets don't.
I have been a client of Dr. Bill Hah for almost 20 years now. My association began when my vet in Ontario referred me to Angels Care, for specialized testing on my cat. Angels Care Animal Hospital has the latest State-Of-The-Art equipment and an In-House Labortory. Dr. Hah discovered the problem. I knew I had found a Veterinarian that is excellent with animals. He has the equipment and expertise to serve all my needs, in addition the cost was reasonable. My cat, thanks to Dr. Hah lived to be 21 years old. I now live in Apple Valley, but still return to Angels Care in Upland for all my Veterinary needs. I recently took in a shelter kitten and the first thing I did was to call Dr. Hah, and take the kitten to him for evaluation and shots. I am pleased to recommend Angels Care Animal Hispital and Dr. Bill Hah to everyone.
I will never take my animals to Dr. Hah again.. He is very rude and almost killed my dog due to his lack of knowledge in the medication given to my dog. On another occasion, he was only worried that I paid my bill before he actually got started on anything... I have now left and will never take my dog back again. He is arrogant and rude and his attitude definitely leaves something to be desired....
This Dr. (who I have visited twice only) is arrogant, un-friendly and downright abusive to his staff! I took my 7 year old dog there for a wellness exam (after moving here from Chicago). He spent 20 minutes talking about his days in Minnesota at vet school and about mid-west charm and the great people there. He definately did not pick any charm up himself! He couldn't explain his pricing to me for blood tests, feces tests, etc. and told the assistant who prepared my medications that the cost was 28.00 and I was charged 42.00 on the bill! I protested and he got all flustered and tried to talk his way out of it. I ended up getting the meds (antibiotics for a mild skin infection) for 28.00. The gals in front were charming and very helpful! They loved my "Benji" and told me about places to go eat here in Upland. I paid with a check, and the Dr. watched as one girl recieved it and gave me my reciept. He immediately started screaming at her for not getting my telephone number (since I am new here)...which was on the MEMO portion which he didn't see! She applogized to him AND me (not needed). I WON'T BE BACK!!!
I've been going to "Angels Care" for over 8 yrs., & the service by Dr Hah is a lot to be desired. The last 4 yrs I only kept going because of 2 employees who were very knowledgeable,kind,& efficient. I recently found out in the last 5 mos. that they were no longer there. In Jan/08 I took 1 of my cats in for an eye prob. no tests were run but my cat was given an injection for a hip prob that was diagnosed a yr earlier, I never asked for it but was to late to stop it. I Feb. I brought another cat in for a worm shot & called for price. I knew it was worms, seen them & my cats have had them b4, so I expected the $45 chge only, but instead I was chgd for an office visit,the shot which for some reason the employee couldn't do & Dr. Hah did it & also flea stuff...$150. I use to mostly schedule my appts when the 2 past employees were there because after the Dr. left they were more helpful. My husband & I decided after the last visit not to go back. His office has ALWAYS smelled like wet dogs & in the summertime is was VERY hot in the office & mentioned this to several employees & was told that they weren't allowed to turn on the air because of the cost, & also asked if they had an air filtration sys. & was told yes but that this was also not allowed on either. 1 time I was ther & it was hot outside & in it smelled there was a fan in front but it wasn't on so I turned it on opened the door & said if the Dr. says's anything tell him I did it. Dr. Hah is so cheap but he chgs a fortune for shoddy work yet his wife wears Channel clothing/accessories...go figure. I could tell u more probs & missed infections. I WOULD NOT go back so if u read this go elsewhere. This place is definitely NOT ANGELS CARE is a farce!!!
my cat is really ornery and very unfriendly to strangers, but Dr. Hah was able to calm her down and actually get her to stay still without biting everyone's hand off! He knew what he was doing and is obviously very educated. I can tell he cares about the animals and their suffering and wants to make them feel better. He doesnt give me the runaround on fees and is straight up about everything. He is the only vet i will take my animals to from now on. HIGHLY RECOMMEND!
Dr. Hah and his team have been key part of our family with the service and care our pets have received for the past 8 years. He always has the time to spend with us, to discuss the issues or just see how are dog has been doing. He and his staff have a wonderful passion for their patients.